Jurnal Manajemen Bisnis Krisnadwipayana
Vol 8, No 2 (2020): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA

PENGARUH LOKASI TERHADAP KEPUASAN PELANGGAN MELALUI KEPUTUSAN PEMBELIAN PERUMAHAN THE ANGGANA PT ADHI PERSADA PROPERTY JAKARTA

Bongsu Saragih, MM. (Fakultas Ekonomi Universitas Krisnadwipayana)



Article Info

Publish Date
13 Jun 2020

Abstract

This study aims to determine and analyze the influence of location on purchasing decisions, knowing and analyzing the influence of location on customer satisfaction, knowing purchasing decisions on customer satisfaction, knowing the effect of location on customer satisfaction through customer decisions. The analysis shows that location influences purchasing decisions, which means that the more location strategy can improve purchasing decisions. Location affects customer satisfaction, which means that locations that are easily accessible can increase customer satisfaction. Purchasing decisions affect customer satisfaction, which means that consumers will feel satisfied if there is compatibility. Location influences customer satisfaction through purchasing decisions, which means that strategic location can increase customer satisfaction if purchasing decisions are made rationally.

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Journal Info

Abbrev

JMBK

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Manajemen Bisnis Krisnadwipayana, yang lebih dikenal dengan sebutan JMBK mulai dipublikasikan sejak awal tahun 2013 oleh Program Magister Manajemen Universitas Krisnadwipayana Jakarta. JMBK terbit 3 (tiga) kali dalam satu tahun, yaitu pada bulan Januari, Mei, dan September yang memuat ...