Oikonomia: Jurnal Manajemen
Vol 15, No 2 (2019): Oikonomia: Jurnal Manajemen

ANALISIS OPTIMALISASI WAKTU LAYANAN POTONG RAMBUT PADA TAKILISH BARBER SHOP DENGAN MODEL ANTRIAN

Yuliza Abidin (Universitas Nasional)
Moch Rum Alim (Universitas Nasional)
Rahayu Lestari (Universitas Nasional)

Article Info

Publish Date
13 Feb 2020

Abstract

This study aims to analyze the optimization of haircut service time at the Takilish Barber Shop using a single channel - single phase queue model. Primary data from observations and interviews with the concerned visitors used in this study were processed using Microsoft Excel with a single phase single channel queue structure and model A (MM/1) of queuing model. The results showed that the service at Takilish Barber Shop is not yet optimal, including in terms of service time, because of the high service level of the server, which causing a lot of free time that is not used optimally.

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Journal Info
Oikonomia: Jurnal Manajemen
Website

Abbrev

oikonamia

Publisher

Universitas Nasional Jakarta

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Oikonomia: Jurnal Manajemen advances both theoretical and empirical research that cover various topics in economics, business and management with the main topics includes, but not limited to: Human resource management, Financial management, Operational management, Marketing management, Strategic ...