Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 4 No 8 (2020): Agustus 2020

Evaluasi dan Perbaikan Alur dan Navigasi Website Event Surabaya Menggunakan Pendekatan Human Centered Design (HCD)

Nadia Humairo (Fakultas Ilmu Komputer, Universitas Brawijaya)
Hanifah Muslimah Az-zahra (Fakultas Ilmu Komputer, Universitas Brawijaya)
Niken Hendrakusma Wardani (Fakultas Perikanan dan Ilmu Kelautan, Universitas Brawijaya)



Article Info

Publish Date
24 Aug 2020

Abstract

Event Surabaya is an online media website that aims to provide information about any event that will be held in Surabaya and surroundings which was established since 2010. In order to obtain information, several problems were found during the interview; content incorrectly placed, naming ambiguous navigation, and hard time to find information directly and it also impact the website operations. The purpose of this research is to find out whether there is an improvement of the value from satisfaction users prior before doing evaluation and after evaluation design solution. Based on the problems found, Tree Testing was applied as the first evaluation for website Event Surabaya. Tree Testing method measure some aspects; Success Rate, Directness, Time Spent, First Click, and Destination. In making design solutions, the researcher used a method of Close Card Sorting as the laying of the mechanism in line with user expectations, with the final result of sitemap and based on a standard usability guidelines and continued with the Information Architecture. The whole research used by Human Centered Design (HCD) and in all levels has been approved by stakeholders and users. The final result in this research stated that the recommendation flow and navigation website showed the improvement of the value from satisfaction users was very significant.

Copyrights © 2020






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...