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Nadia Humairo
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi dan Perbaikan Alur dan Navigasi Website Event Surabaya Menggunakan Pendekatan Human Centered Design (HCD) Nadia Humairo; Hanifah Muslimah Az-zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 8 (2020): Agustus 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Event Surabaya is an online media website that aims to provide information about any event that will be held in Surabaya and surroundings which was established since 2010. In order to obtain information, several problems were found during the interview; content incorrectly placed, naming ambiguous navigation, and hard time to find information directly and it also impact the website operations. The purpose of this research is to find out whether there is an improvement of the value from satisfaction users prior before doing evaluation and after evaluation design solution. Based on the problems found, Tree Testing was applied as the first evaluation for website Event Surabaya. Tree Testing method measure some aspects; Success Rate, Directness, Time Spent, First Click, and Destination. In making design solutions, the researcher used a method of Close Card Sorting as the laying of the mechanism in line with user expectations, with the final result of sitemap and based on a standard usability guidelines and continued with the Information Architecture. The whole research used by Human Centered Design (HCD) and in all levels has been approved by stakeholders and users. The final result in this research stated that the recommendation flow and navigation website showed the improvement of the value from satisfaction users was very significant.
Co-Authors Hanifah Muslimah Az-Zahra Niken Hendrakusma Wardani