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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Niken Hendrakusma Wardani
Fakultas Perikanan dan Ilmu Kelautan, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi dan Perbaikan Alur dan Navigasi Website Event Surabaya Menggunakan Pendekatan Human Centered Design (HCD) Nadia Humairo; Hanifah Muslimah Az-zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 8 (2020): Agustus 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Event Surabaya is an online media website that aims to provide information about any event that will be held in Surabaya and surroundings which was established since 2010. In order to obtain information, several problems were found during the interview; content incorrectly placed, naming ambiguous navigation, and hard time to find information directly and it also impact the website operations. The purpose of this research is to find out whether there is an improvement of the value from satisfaction users prior before doing evaluation and after evaluation design solution. Based on the problems found, Tree Testing was applied as the first evaluation for website Event Surabaya. Tree Testing method measure some aspects; Success Rate, Directness, Time Spent, First Click, and Destination. In making design solutions, the researcher used a method of Close Card Sorting as the laying of the mechanism in line with user expectations, with the final result of sitemap and based on a standard usability guidelines and continued with the Information Architecture. The whole research used by Human Centered Design (HCD) and in all levels has been approved by stakeholders and users. The final result in this research stated that the recommendation flow and navigation website showed the improvement of the value from satisfaction users was very significant.
Evaluasi Sistem Informasi Manajemen Rumah Sakit Menggunakan Framework Human, Organization, And Technology-Fit (HOT-Fit) Model (Studi Pada RSI UNISMA Malang) Fitri Dewi Lestari; Aditya Rachmadi; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 8 (2020): Agustus 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Hospital Management Information System (SIMRS) is an information system used by RSI UNISMA Malang purposed to handle management process related to data and information of hospital services. This system is used to handle registration, nursing, pharmacy, medical records, laboratories, and finance. However, there are problems in implementing SIMRS which are able to decrease hospital service quality. This research purposes to evaluate SIMRS for knowing and describing system condition by using Human, Organization, and Technology (HOT-Fit) Model Framework. Data collecting was carried out using questionnaires methods by spreading the questionnaires to 100 respondents and also qualitative method by interviewing selected respondents. The research result showed that this information system has good quality since the organization supported its implementation. Based on the three aspects of HOT-Fit, aspect of technology gained the lowest value of all. There is conformity relationship among those three components, but there is still a nonconformity that needs improvement.
Analisis Pengaruh Perceived Usefulness, Perceived Ease Of Use, Behavioral Intention To Use, Terhadap Actual System Use Dalam Menggunakan Sistem Esensus Pada AJB Bumiputera 1912 Kantor Cabang Wlingi Evita Liana Sukma; Aditya Rachmadi; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Esensus is a mobile-based information system applied to the AJB Bumiputera 1912 Wlingi Branch office to help agents report the latest data that is still active. In its implementation, Esensus, AJB Bumiputera 1912 Wlingi Branch Office, started in February 2019 and there are still complaints from agents as users. Evaluation needs to be done so get a recommendation for improvements to improve of Esensus acceptance. This research uses modified Technology Acceptance Model (TAM) using four variables: Perceived Usefulness, Perceived Ease Of Use, Behavioral Intention To Use and Actual System Use. These variables were examined to describe user's acceptance of Esensus using descriptive statistical analysis. Data retrieval is done using offline questionnaires and interviews. The population used in this research are all agents of AJB Bumiputera 1912 Wlingi Branch office which once used Esensus with a sample of 36. The results of this research showed that variables Perceived Usefulness (76,70%), Perceived Ease Of Use (78,07%), Behavioral Intention To Use (80,80%) and Actual System Use (78,80%) belongs to the high category. From the results of the research, the recommendations were compiled to improve the acceptance of Esensus.
Evaluasi terhadap Penerimaan Pengguna Sistem Enterprise Resource Planning berbasis Tablet PC menggunakan Metode UTAUT Termodifikasi (Studi Kasus Divisi Material Resource Planning PT. Xacti Indonesia) Fakhri Rahmadan; Yusi Tyroni Mursityo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 13 (2020): Publikasi Khusus Tahun 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Untuk dipublikasikan di INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi
Evaluasi Proses Bisnis Fitur Skripsi Pada FILKOM Apps Menggunakan Metode Failure Mode And Effects Analisys (FMEA) Faqih Hidayatur Rahman; Nanang Yudi Setiawan; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Thesis feature at FILKOM Apps is a feature to help FILKOM academic community to do thesis exercising. Base on observation on document study we got many problems to resolve business process thesis feature, so It need more time to resolve every process. The activities are verification of study program academic, verification of thesis supervisor and publishing of letter of assignment. These problems can make some interruption of business process and delay the student to finished their thesis. We need an evaluation at business process of thesis feature. First step in this research is identification of business process and modelling of business process with process mining. Modelling of process business base from event log with Disco and ProM 6 so we get modelling in petri net. While process model based from Standard Operational Procedure (SOP) modelled with Yet Another Workflow Language (YAWL) in petri net format to check the suitability of business process model. Next step, we evaluate the business process using Failure Mode and Effect Analysis (FMEA). The final result of FMEA will be a Risk Priority Number (RPN). To get the RPN result, we do some evaluation at failure level, event level and detected level. Result of every level we got from statistic of discovery result, exploration of event log, and interview. RPN result the we got from multiple of 3 level. The result of evaluation of FMEA that RPN higher result at chief of study program delay to determine the second thesis supervisor, the exercise of P0 that can't do at the same time with both thesis supervisor, student can't meet in time to get P1 progress, and delay of exercise results seminar.
Evaluasi Usabilty pada Aplikasi Mobile Gapura UB menggunakan Metode Usability Testing Muhammad Rhamanda Fadilla; Hanifah Muslimah Az-Zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 10 (2020): Oktober 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Gapura is the integrated services for information system who can give information and service access to all users information systems brawijaya University. the Gapura Mobile is a mobile application who can give the information access with mobile device like smartphone and tablet. a service can be access with aplication comprise for College student, lecture and staff. for college student, they can use to see like biodata information, academic status, college fee, study plan, and study result and also college schedule. but there is a usability problem and that makes difficult to adaptation with new user. So it need to research with first testing to find the value of metric of learnability, efficiency, error using Usability testing and satisfaction using LEMtool- Measuring Emotions In visual Interface and the research was found 5 problems form 10 task scenario in tested. after first evaluation, the result form first test made as guide in improvement recommendation and based on interview result, obsetvation behvior, and guidelines. after improvement recommendation interface has done, then do the second evaluation. the result of second evaluation would be comparing between the first evaluation to observe the different before and after improvement recommendation in Gapura UB. the result after giving improvement recommendation design in application show improvement on Learnability metric from 82% become 97%, on Efficiency metric giving improvement from 0,08 goals/sec to 0,13 goals/sec, decrease on Error metirc from 15% to 2% and enhancement to Satisfaction metric from 62% to 94%.
Co-Authors Aditya Rachmadi Evita Liana Sukma Fakhri Rahmadan Faqih Hidayatur Rahman Fitri Dewi Lestari Hanifah Muslimah Az-Zahra Muhammad Rhamanda Fadilla Nadia Humairo Nanang Yudi Setiawan Yusi Tyroni Mursityo