Jurnal Ilmu Sosial dan Ilmu Politik
Vol. 35 No. 2 (2021): Juli-Desember 2021

KUALITAS PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCACATAN SIPIL KOTA DENPASAR DI TENGAH SITUASI PANDEMI COVID-19

Ni Nyoman Ariani (Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti)
Anak Agung Putu Sugiantiningsih (Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti)
Moch. Noor (Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti)
I Gde Oka Saputra (Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti)

Article Info

Publish Date
30 Nov 2021

Abstract

Many people have adapted to the situation of covid-19 outbreak including public service providers. Government policies to prevent the spread of COVID-19 have an impact on public service standards implemented by the service providers. Regarding this matter, this study was conducted to analyze the quality of the service provided by Civil Registry Office of Denpasar during covid-19 pandemic. Interviews and direct observations were carried out to collect data. In this data collection process, five questions were given to six informants at this Office. The results of this study show that any declines in terms of the quality of the public services provided by this Office are not identified.

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Journal Info
Jurnal Ilmu Sosial dan Ilmu Politik
Website

Abbrev

jisip

Publisher

Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti Denpasar

Subject

Humanities Languange, Linguistic, Communication & Media

Description

Jurnal Ilmu Sosial dan Ilmu Politik diterbitkan oleh Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti. Jurnal Ilmu Sosial dan Ilmu Politik ini tidak hanya menerima naskah hasil penelitian, tetapi juga menerima naskah hasil kajian yang memunculkan gagasan-gagasan ilmiah dan aktual di bidang sosial ...