JAM : Jurnal Aplikasi Manajemen
Vol 11, No 4 (2013)

Aplikasi Manajemen Strategi dengan Pendekatan Balanced Scorecard (Studi pada Lembaga Penjaminan Mutu Pendidikan Provinsi Bali)

Made Widya Santhi (Program Pascasarjana Fakultas Ekonomi dan Bisnis Universitas Brawijaya Malang)
Mintarti Rahayu (Fakultas Ekonomi dan Bisnis Universitas Brawijaya Malang)
. Noermijati (Fakultas Ekonomi dan Bisnis Universitas Brawijaya Malang)



Article Info

Publish Date
26 Feb 2014

Abstract

Abstract: The study aims to describes the members of the public sector organizations understanding, namely Lembaga Penjaminan Mutu Pendidikan (LPMP) Bali on strategic management framework with a balanced scorecard approach and identify challenges of the balanced scorecard implementation in LPMP Bali Province. The research method is descriptive qualitative case study approach, the informants all officials in the structural and functional LPMP Bali Province. The results showed that members of the organization LPMP understand framework strategy management with the balanced scorecard approach as a framework that can provide useful information and can help every member of the organization in making better decisions. By using a balanced scorecard approach, LPMP Bali is expected to improve the effectiveness and efficiency in providing services to stakeholders. The challenge in the application of the balanced scorecard in LPMP Bali, the members of the organization feel comfortable with the old habits that lack the motivation to make changes in work culture, mindset and habits that they have done so far. Keywords: strategic management, public organizations, balanced scorecard

Copyrights © 2013






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...