WELL-BEING: Journal of Social Welfare
Vol 2, No 2 (2022): December

STRATEGI KOMUNIKASI DIGITAL MARKETING PARIWISATA DI MASA PANDEMI COVID-19 (STUDI KASUS WISATA MANDALIKA, LOMBOK, NUSA TENGGARA BARAT)

Simatupang, Yunita (Unknown)



Article Info

Publish Date
15 Dec 2021

Abstract

Tourism communication is something that must be owned by every tourism industry for regular and organized tourist activities. With good tourism communication, it can help and serve the needs of the community. We need a mature strategy and a neat, effective and efficient plan so that the success rate increases and the risk of failure shrinks. This research aims to find out the digital marketing communication strategy of tourism in the time of the covid-19 pandemic. The theory used in this research is the marketing communication mix theory, The research method used is a kulaitative research method with a case study approach. This method of data collection is by in-depth interviews to travel service providers, as well as conducting observations and documentation. The results of tourism communication research with digital strategies built by Mandalika tourism services, Lombok using aspects of advertising, personal selling, sales promotion, direct marketing, public relations and WOM show a link between each other and in accordance with the target of tourist services to social media. The important role of digital marketing strategy in the process of conveying information about covid-19 is also prioritized by service providers (travel), in order to increase public tourism interest through the content provided, in order to be useful for tourists.

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Journal Info

Abbrev

wellbeing

Publisher

Subject

Humanities Education Environmental Science Social Sciences Other

Description

Well-being: Journal of Social Welfare managed by the Welfare Sciences Department of the Faculty of Social and Political Sciences, Halu Oleo University provides information services to advance knowledge about global threats to the well-being of individuals, groups, families and communities. Articles ...