Dinasti International Journal of Management Science
Vol 3 No 1 (2021): Dinasti International Journal of Management Science (September - October 2021)

PURCHASING DECISION MODEL AND CUSTOMER SATISFACTION (MARKETING MANAGEMENT LITERATURE REVIEW)

Muhammad Reza Putra (Ph.D Student, Universiti Kebangsaan Malaysia, Malaysia)
Ridho Rafqi Ilhamalimy (Magister Management Student, Universitas Mercu Buana Jakarta, Indonesia)



Article Info

Publish Date
15 Oct 2021

Abstract

The purpose of writing a Literature Review is to determine the effect of variable product quality and brand image on purchasing decision variables and consumer satisfaction. With qualitative methods and Library Research. The results showed that product quality has an effect on purchasing decisions, product quality has an effect on customer satisfaction, brand image has an effect on purchasing decisions, brand image has an effect on customer satisfaction and purchasing decisions have an effect on customer satisfaction.

Copyrights © 2021






Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...