JAM : Jurnal Aplikasi Manajemen
Vol 20, No 2 (2022)

ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE

Endang Suswati (Faculty of Economics and Business, Universitas Gajayana Malang, Indonesia)



Article Info

Publish Date
23 Jun 2022

Abstract

This study investigates the factors that influence employee performance at a dairy cow company in Batu City, Indonesia. This study uses employee competence variables that affect employee performance with organizational citizenship behavior (OCB) as a mediating variable. This research is categorized as an explanatory research type. Respondents in this study were all employees. The determination of the number of samples in this study used the saturated sample technique with a total sample of 100 respondents. The data collection method used a questionnaire. The data was analyzed using Smart Partial Least Square (SmartPLS). The analysis results prove that employee competence significantly affects organizational citizenship behavior (OCB). Employee competence has a significant effect on employee performance. Organizational Citizenship Behavior has a significant effect on Employee performance. Competency significantly affects employee performance through Organizational Citizenship Behavior (OCB). The next researcher can re-examine and develop the concepts used for research and contribute to the renewal and development of human resource management science by integrating other variables such as organizational commitment, job satisfaction, and leadership.

Copyrights © 2022






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...