JPPM: Journal of Public Policy and Management
Vol 3, No 1 (2021): PERWUJUDAN GOOD GOVERNANCE DALAM PELAYANAN PUBLIK

PENERAPAN PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PELAYANAN PUBLIK DI RSUD LANTO DAENG PASEWANG KABUPATEN JENEPONTO

Mukhtar Tompo (Universitas Muhammadiyah Makassar)
Muhlis Madani (Universitas Muhammadiyah Makassar)
Fatmawati Fatmawati (Universitas Muhammadiyah Makassar)



Article Info

Publish Date
24 May 2021

Abstract

The purpose of this study is to describe and analyze the application of the principles of good governance in public services, the supporting and inhibiting factors for the application of the principles of good governance, and the output of public services at the Lanto daeng Pasewang Regional General Hospital, Jeneponto Regency. This research uses qualitative research. The instrument used in this study was the interview with the informant, then the answers from the informants were analyzed and described descriptively. The results show that the implementation of good governance related to participation has been carried out, but there is still something that needs to be invited to participate, namely community participation (NGO), related to transparency has not been fully implemented, related to responsiveness has not been implemented, related to accountability is not applied by the management of Lanto Daeng Pasewang Regional Hospital. . Supporting factors in the process of implementing the principles of good governance are the factors of cooperation and communication factors. The output of the service system at Lanto Daeng Pasewang Regional Hospital has not been effective in implementing the service standards of the RSUD considering that the administration is still slow and is still waiting for days to get the results of the examination.

Copyrights © 2021






Journal Info

Abbrev

jppm

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

JPPM: Journal of Public Policy and management, with registered number ISSN 2715-2952 (online) is a scientific multidisciplinary journal published by Master of Public Administration, Universitas Muhammadiyah Makassar It is in the national level that covers a lot of common problems or issues related ...