RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL
Vol 5 No 3 (2023): Reslaj: Religion Education Social Laa Roiba Journal

Pengaruh Kualitas Pelayanan terhadap Minat Beli Ulang Penumpang Lion Air Bandar Udara Yogyakarta International Airport

Rio Fany Syarifaiz Prasetyo (Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta)
Rahimudin Rahimudin (Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta)

Article Info

Publish Date
25 Sep 2022

Abstract

This Study aims to analyze how service quality affect repurchase interest of the customers Lion Air Airlines in Yogyakarta International Airport. The Population of this research is customers who already repurchase more than twice of Lion Air Airlines in Yogyakarta International Airport. The Sample is 60 respondents. The Data of this Study were collected with online questionnaires distributed to the respondents. The Result of this study concluded that quality service does have an affected on re-purchasing interest, and included how much affect quality service on re-purchase interest. Keywords: Service Quality, Re-Purchase Interest, Lion Air, Yogyakarta International Airport

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Journal Info
RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL
Website

Abbrev

reslaj

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Religion Economics, Econometrics & Finance Education Social Sciences

Description

RESLAJ: Religion Education Social Laa Roiba Journal is a scientific journal published by the Center for Research and Strategic Studies (PRKS) of the Institute of Islamic Religion (IAI) National Laa Roiba Bogor. This journal contains scientific papers from academics, researchers and practitioners in ...