Media Riset Bisnis & Manajemen
Vol. 21 No. 2 (2021): Media Riset Bisnis & Manajemen

ANALYSIS OF SOCIAL MEDIA MARKETING ACTIVITIES ON CUSTOMER RESPONSE THROUGH BRAND EQUITY ON DEAR ME BEAUTY

Dhiya nabilah (Telkom University)
Yulia Nur Hasanah (Telkom university)



Article Info

Publish Date
06 Aug 2022

Abstract

Purpose -This study analyzes the effect of social media marketing activities on customer response through brand equity in Dear Me beauty. A survey was conducted with 100 respondents who participated in and used Dear me beauty products.Design/Methodology/Approach-The method used in this research is quantitative with descriptive and casual research. The sampling technique used is non-probability sampling with purposive sampling and multiple regression analysis with 100 respondents.FindingsĀ - Based on the results of descriptive analysis, social media marketing activities and brand equity are included in the very good category. Meanwhile, consumer responses are in a good category. The results show that social media marketing influences brand equity and consumer response. Furthermore, brand equity influences consumer response. Lastly, social media marketing influences consumer response through brand equity.Value-This research uses different theories such as Kotler & Keller's theory of brand equity dimensions.

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Journal Info

Abbrev

mrbm

Publisher

Subject

Economics, Econometrics & Finance

Description

Media Riset Bisnis & Manajemen is a research media that is published based on OJS. MRBM is a research media owned by the Trisakti University Faculty of Economics and Business. MRBM was first published in 2001. In 2008 MRBM was once nationally accredited. The focus and scope of this research media ...