Enrichment : Journal of Management
Vol. 12 No. 5 (2022): December: Management Science And Field

Analysis of factors influencing use behavior on e-commerce users in Batam City

Edric Colin Hwang (Universitas Internasional Batam)
Elfan Wahyu Mulyana (Universitas Internasional Batam)



Article Info

Publish Date
28 Dec 2022

Abstract

This study was studied with the intention of examining what factor influence the use behavior e-commerce in Batam City. The object of research in this study is the people of Batam City who are e-commerce users. The independent variables in this research study are performance expectancy, effort expectancy, social influences, hedonic motivations, and habits. The dependent variable used in this study is use behavior and is equipped with an intervening variable, namely use intention. The research conducted by the author in this study applies a comparative causal method with a quantitative approach. In collecting samples purposive sampling is the technique used and the results of sample collection are processed and analyzed with smart PLS. The results of this study indicate that habits, and social influences can lead to behavioural intentions so that they can encourage use behavior towards the use of e-commerce. If people who use e-commerce are considered to have become a habit, it will definitely be able to generate behavioural intentions and will lead to use behavior e-commerce. This also applies to social influence, if the social influence is stronger, it will encourage people to behavioural intention e-commerce so that they will carry out use behavior in e-commerce applications.

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Journal Info

Abbrev

enrichment

Publisher

Subject

Economics, Econometrics & Finance

Description

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers ...