Jurnal Mantik
Vol. 6 No. 4 (2023): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

Simple additive weighting for online platform evaluations in small business

Niar Astaginy (Universitas Sembilanbelas November Kolaka, Indonesia)
Moh. Gifari Sono (Universitas Muhammadiyah Luwuk, Indonesia)
Sri Purwati (Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia)
Tanti Widia Nurdiani (Universitas Islam Raden Rahmat , Indonesia)
Ghalib Suprianto (Universitas Sulawesi Tenggara, Indonesia)



Article Info

Publish Date
28 Feb 2023

Abstract

Choosing the appropriate online selling platform as a small or medium-sized firm (SME) can help grow sales and expand customer base. Using decision-making approaches with the Simple Additive Weighting (SAW) method, you can select the greatest option among multiple alternatives while selecting the best sales platform. This research aims to assist MSMEs in evaluating and assessing online sales platforms based on the assessment criteria of Average transactions (C1), Unsuccessful transactions (C2), Transaction time (C3), Ease of use of the application (C4), Application errors (C5), and Satisfaction in usage features (C6). The results indicated that alternative A4, Instagram, was the greatest alternative online sales platform, followed by alternative A2, Go Food, as the second-ranking alternative, alternative A3, Grab Food, as the third-ranking alternative, and alternative A1, WhatsApp, as the fourth-ranking alternative. Analysis of the final results can be explained by the tendency of the most prioritized criteria with high criteria weight values, namely the average transaction criteria (C1), ease of use (C4), and application user feature satisfaction (C6), to influence the final results of alternative ranking; the final results of ranking can certainly serve as an alternative option for MSME decisions regarding the selection of online sales platforms.

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Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...