JAM : Jurnal Aplikasi Manajemen
Vol 21, No 1 (2023)

DOES MILLENNIAL RATIONAL IN DECISION MAKING? THE IMPACT OF SELF-CONTROL AND E-MONEY ON COMPULSIVE BUYING: REFERENCE GROUP AS MODERATING VARIABLE

Zainur Rahman (Department of Management, Faculty of Economics and Business, Universitas Negeri Surabaya, Indonesia)
Awan Santosa (Department of Management, Faculty of Economics, Universitas Mercu Buana Yogyakarta, Indonesia)
Sumiyarsih Sumiyarsih (Department of Management, Faculty of Economics, Universitas Mercu Buana Yogyakarta, Indonesia)
Rina Dwiarti (Department of Management, Faculty of Economics, Universitas Mercu Buana Yogyakarta, Indonesia)
Norlaile Salleh Huddin (Universitas Pendidikan Sultan Idris, Tanjong Malim, Perak, Malaysia)



Article Info

Publish Date
16 Mar 2023

Abstract

The millennial generation is known as the sandwich generation, whe­re they sometimes experience various problems in making decisions, including purchasing goods or services. These problems are essential to study re­garding decision-making, especially in the digital era. There are various con­ve­niences in conducting transactions, such as e-money. The millennial gene­ra­tion tends to compulsive buying for goods or services with various factors, both due to individual internal and external factors. This study aims to examine the effect of self-control and e-money on compulsive buying, which a referen­ce group moderates. The sampling technique used is purposive sampling with a total of 249 respondents, where the sample criteria are the younger generati­on with e-money applications. The data analysis technique uses SEM-PLS to test the hypothesis. The results showed that self-control weakened compulsive buy­ing due to the individual's ability to control himself in shopping. E-money usa­ge has a positive effect on compulsive buying because of easier tran­sac­ti­ons. The novelty of this study used the reference group as a moderating varia­ble, where the results of the reference group strengthen the influence of self-con­trol on compulsive buying because individuals get positive information and suggestion from the group. Finally, the reference group can weaken the in­flu­ence of e-money on compulsive buying. Although there is convenience in tran­sacting, the presence of information from the group can prevent them from compulsive buying.

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Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...