SEIKO : Journal of Management & Business
Vol 6, No 1 (2023): January - Juny

Efektivitas Digitalisasi Terhadap Keputusan Pembelian Online

Wiyarno Wiyarno (Universitas Pelita Bangsa)
Erna Apriani (Unknown)
Indra Permana (Unknown)



Article Info

Publish Date
03 Apr 2023

Abstract

Technological developments in digitalization are so very rapid. Their influence is also very significant in changes and human behavior. They are starting from using the internet, social media, online transactions, and virtual meetings to increasingly sophisticated smartphones supporting all these activities. Digitalization has made changes consumer behavior in shopping change drastically. Nowadays, changes in consumer behavior in shopping have been dominated by online transactions. The average cross-generation has used and understood the use of online media, especially the millennial and gen z generations. This study analyzes the effectiveness of digital marketing, influencer marketing, and online customer reviews on purchasing decisions. The analysis method in this study is quantitative causality. The population taken is Pelita Bangsa University students, the sample taken is students belonging to the millennial and gen z generations who transact online shopping in e-commerce and marketplaces, with data analysis techniques in this study using regression double linear. The results of the data analysis that has been carried out, the first and second hypotheses are rejected, with the conclusion that digital marketing and influencer marketing do not influence online purchasing decisions. The results of the third hypothesis are accepted, with the conclusion that online customer reviews can influence online purchasing decisions in a positive direction.

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Journal Info

Abbrev

seiko

Publisher

Subject

Social Sciences

Description

The Journal Management & Business (SEJaman) provides a forum for academics and professionals to share the latest developments and advances in knowledge and practice of management business both theory and practices. It aims to foster the exchange of ideas on a range of important management subjects ...