Madani: Multidisciplinary Scientific Journal
Vol 1, No 1 (2022): November

Hubungan Komunikasi Terapeutik Perawat dengan Kepuasan Layanan Pasien di RS X Kota Palembang Tahun 2022

Ria Wulandari (Universitas Kader Bangsa Palembang)
Rini Herdiani (Universitas Kader Bangsa Palembang)
Ranida Arsi (Universitas Kader Bangsa Palembang)
Selamat Parmin (Universitas Kader Bangsa Palembang)

Article Info

Publish Date
24 Oct 2022

Abstract

A nurse needs to have better therapeutic communication skills in carrying out her role so that she can determine the success of professional nursing services or care by paying attention to the holistic needs of patients. The purpose of this study was to determine the relationship between nurse therapeutic communication and patient satisfaction at X Hospital Palembang City in 2022. This type of research is analytic survey with a cross sectional approach. The study was conducted with a sample of 100 inpatients. Data processing: Editing, Coding, Entry Cleaning. Univariate and bivariate data analysis. The results showed that there was a relationship between nurse therapeutic communication and patient service satisfaction (p value. 0.020). Suggestions for maintaining therapeutic communication for human resource development are further enhanced by holding outreach, training, seminars and workshops regarding the implementation of therapeutic communication.

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Journal Info
Madani: Multidisciplinary Scientific Journal
Website

Abbrev

MAJIM

Publisher

Yayasan Daarul Huda Kruengmane

Subject

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

Description

Madani: Jurnal Ilmiah Multidisiplin diterbitkan oleh Yayasan Daarul Huda Kruengmane. Madani: Jurnal Ilmiah Multidisiplin menerbitkan artikel bidang multidisiplin, mencakupi bidang Pendidikan, Hukum, Ekonomi, Agama, Pendidikan, Kesehatan, Teknik, Kebijakan Publik, Pariwisata, Sosial dan Politik, ...