Jurnal Manajemen Perhotelan dan Pariwisata
Vol. 6 No. 2 (2023)

Analisis Electronic Word of Mouth (e-WOM) dalam Keputusan Menginap: Study Kasus Pengaruh e-WOM Terhadap Keputusan Tamu Menginap di Richland Glamping Bali

Pande Putu Juniarta (Institut Pariwisata dan Bisnis Internasional)
Retno Juwita Sari (Institut Pariwisata dan Bisnis Internasional)
Kadek Wira Adi Saputra (Institut Pariwisata dan Bisnis Internasional)
I Nengah Dasi Astawa (Institut Pariwisata dan Bisnis Internasional)



Article Info

Publish Date
01 Aug 2023

Abstract

Electronic Word of Mouth (eWOM) has a significant impact on the accommodation industry. In today's digital age and increasing reliance on the Internet, reviews and recommendations shared through online platforms play an important role in traveler perception and accommodation choice. The purpose of this study was to analyze the effect of electronic word of mouth on tourists' decision to stay at Richland Glamping Bali. The data source for this research is primary data that comes from the sample, namely tourists who stay at Richland Glamping Bali. Data using a saturated sample by distributing questionnaires to 100 respondents. The method used is simple linear regression analysis. The results show that electronic word of mouth has a positive and significant effect on the decision of guests to stay at Rich Land Glamping Bali with a contribution of 31.6%. The conclusion of this study is that the electronic word of mouth has a positive and significant effect on the guest's decision to stay. Suggestions from researchers for management so that electronic word of mouth owned by Richland Glamping Bali can be used as a strategy to influence tourists' decisions to stay so that room occupancy rates can increase.

Copyrights © 2023






Journal Info

Abbrev

JMPP

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences

Description

The journal is committed to a broad range of topics including tourism and travel management, leisure and recreation studies and the emerging field of event management. It contains both theoretical and applied research papers, and encourages the submission of the results of collaborative research ...