KLIK: Kajian Ilmiah Informatika dan Komputer
Vol. 4 No. 1 (2023): Agustus 2023

Redesigning the User Interface of a University Laboratory Website Using the User-Centered Design Approach

Ahmad Luthfi Ridho (Telkom University, Bandung)
Dawam Dwi Jatmiko Suwawi (Telkom University, Bandung)
Rosa Reska Riskiana (Telkom University, Bandung)



Article Info

Publish Date
25 Aug 2023

Abstract

This study was carried out on the Human Centric Engineering (HUMIC) website, which had not previously undergone redesign approaches such as User-Centered Design (UCD), Goal-Directed Design (GDD), or similar methods. Following the initial usability assessment utilizing the Single Ease Question (SEQ) encompassing 7 tasks to gauge the simplicity or complexity of the tested activities, along with the System Usability Scale (SUS) containing 10 queries for evaluating usability, the interim average SEQ score achieved was 5.5 out of 7. Meanwhile, the average SUS score was 43, falling below the typical score of 68. Based on the interview results with HUMIC website users, it was found that users felt uncomfortable when accessing the website due to a non-responsive user interface on smartphone screens, indicating the need for a redesign of the website's user interface. This article’s aims are to enhance HUMIC website’s user interface for better usability using the UCD approach, encompassing user engagement throughout the entire procedure. Following the redesign of the user interface, the ultimate test outcomes exhibited an average SEQ score of 6.4 out of 7 and an average SUS score of 80.5, surpassing the typical score of 68. Consequently, it can be inferred that the application of the UCD method led to a successful user interface redesign with enhanced usability, fostering a comfortable user experience when navigating the HUMIC website.

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Journal Info

Abbrev

klik

Publisher

Subject

Computer Science & IT

Description

Topik utama yang diterbitkan mencakup: 1. Teknik Informatika 2. Sistem Informasi 3. Sistem Pendukung Keputusan 4. Sistem Pakar 5. Kecerdasan Buatan 6. Manajemen Informasi 7. Data Mining 8. Big Data 9. Jaringan Komputer 10. Dan lain-lain (topik lainnya yang berhubungan dengan Teknologi Informati dan ...