International Journal of Economics, Management, Business, and Social Science
Vol. 3 No. 3 (2023): September 2023

Analysis of Service Quality and Price on Visitor Satisfaction of The Indonesia Open 2022 Event

Anisa Putri Kusumaningrum (Universitas Nasional Jakarta)
Gagih Pradini (Universitas Nasional Jakarta)
Fitri Agustiani (Universitas Nasional Jakarta)



Article Info

Publish Date
30 Sep 2023

Abstract

This study aims to determine the effect of service quality and price on visitor satisfaction at the Indonesia Open 2022 Event simultaneously and partially. This research uses quantitative methods. The number of samples in this study were 100 respondents. Determination of the sample using purposive sampling technique. The data collection techniques used were questionnaires and literature studies. Based on the test results, it is partially known that the Service Quality variable (X1) affects Visitor Satisfaction (Y) of the Indonesia Open 2022 event, the Price variable (X2) affects Visitor Satisfaction (Y) of the Indonesia Open 2022 event, and simultaneously the Service Quality variable (X1) and Price (X2) simultaneously affect Visitor Satisfaction of the Indonesia Open 2022 Event. The simultaneous coefficient of determination (R2) is 0.436, this means that 43.6% of visitor satisfaction at the Indonesia Open 2022 event is influenced by service quality and price while the remaining 56.4% is influenced by other variables that are outside the variables studied

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Journal Info

Abbrev

ijembis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

International Journal of Economics, Management, Business, and Social Science (IJEMBIS) is a research journal in the discipline of economics, management, business and social science which is expected to contribute to a new or state-of-the-art for academic development or real-world applications, or ...