Mediator: Jurnal Komunikasi
Vol. 16 No. 2 (2023): Mediator: Jurnal Komunikasi

Information Quality of Regional Government’s Websites in Central Java Province

Eny Ratnasari (Universitas Tidar)
Ascharisa Mettasatya Afrilia (Universitas Tidar)
Wahyu Eka Putri (Universitas Tidar)



Article Info

Publish Date
04 Jan 2024

Abstract

As stated in the Public Information Disclosure Act, Government Public Relations bears a dual responsibility, managing both the main website of the regional government and the PPID (Information and Documentation Management Official) websites. This research analyzes the content of the PPID websites of 29 districts and 6 cities in Central Java Province. This research used a website assessment instrument consisting of 84 questions. This instrument is a modification of the Industrial Website Evaluation Model which focuses on information quality and information disclosure policies in Indonesia. The research results indicate that the implementation of the public information disclosure policy has not yet fully aligned with government public relations ethics. Several aspects still require improvement. Government Public Relations needs to focus on empathy in managing the PPID website and needs to acknowledge the behavior of the public who tend to access the main website belonging to each institution, not the PPID website. Therefore, government public relations needs to distinguish between the content of the main website and the PPID website. However, commitment is required in managing the PPID website to ensure that people are motivated to access information and can do so effectively.

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Journal Info

Abbrev

mediator

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Mediator: Jurnal Komunikasi focuses on communication studies and media. Although centered on communication, the Mediator is open and welcomes the contribution of many disciplines and approaches that meet at crossroads with communication studies. The type of writing is in the form of scientific ...