Jurnal Penelitian Pendidikan Indonesia
Vol 9, No 3 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)

Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model

Adele Mailangkay (Perbanas Institute)
Edhi Juwono (Perbanas Institute)



Article Info

Publish Date
01 Sep 2023

Abstract

The development of technology and information is growing rapidly along with the emergence of the digital era. This study aims to determine and analyze the determinants of customer trust in fintech as a means of payment through the technology acceptance model approach. The research method uses quantitative descriptive analysis with a sample of 150 respondents. The results showed that perceived ease of use had a positive and significant effect on perceived usefulness. The perception of ease of use and the perception of usability have a positive and significant effect on attitudes. The perception of usefulness and attitude have a positive and significant effect on the intention to use fintech. Therefore, FinTech is seen as a good opportunity by regulators as supervisors and organizers, and by the community as users of FinTech.

Copyrights © 2023






Journal Info

Abbrev

jppi

Publisher

Subject

Other

Description

Authors who intend to submit a manuscript for publication in JPPI obliged to understand correctly the instructions and the ins and outs of the provisions on this journal. For authors who have never published the article on this journal, we recommend reading all of the term and conditions are listed ...