Jurnal Ekonomi
Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024

The effect of information technology training and managerial support on employee performance mediated by emotional intelligence

Agung Surya Dwianto (Universitas Paramadina)
Pupung Purnamasari (Universitas Pelita Bangsa)
Periansya Periansya (Politeknik Negeri Sriwijaya)



Article Info

Publish Date
31 Jan 2024

Abstract

This research explores the complex interplay between Information Technology Training (ITT), Managerial Support (MS), Emotional Intelligence (EI), and Employee Performance (EP) within the organizational context of PT Bimasakti Multi Sinergi in Yogyakarta. Through a quantitative approach and utilizing Structural Equation Modeling (SEM) with the Smart PLS technique, the study investigates both direct and indirect effects to unravel the nuanced relationships among these variables. The results indicate that IT Training significantly influences both Emotional Intelligence and Employee Performance, highlighting the dual impact of technical skill development. Managerial Support directly influences Employee Performance but lacks a significant indirect effect through Emotional Intelligence. Emotional Intelligence emerges as a significant mediator, bridging the relationship between IT Training and Employee Performance. These findings underscore the importance of a comprehensive approach to employee development, emphasizing both technical proficiency and emotional intelligence within the evolving dynamics of a technology-driven workplace. The insights contribute to refining organizational strategies for optimizing employee performance in contemporary business environments

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Journal Ekonomi is a peer-reviewed journal that publishes scientific articles that are the results of original scientific research (top priority) and new scientific review articles (not priority) from various academics and researchers that have not been published elsewhere, including: 1. Accountancy ...