RESLAJ: Religion Education Social Laa Roiba Journal
Vol. 6 No. 6 (2024): RESLAJ: Religion Education Social Laa Roiba Journal

Implementasi Layanan Paket Hemat (PAHE) Akta Kelahiran Sebagai Inovasi Pelayanan Publik di Kelurahan Sidotopo Wetan

Aryan Adi Pangestu (Universitas Pembangunan Nasional "Veteran" Jawa Timur)
Oktarizka Reviandani (Universitas Pembangunan Nasional “Veteran” Jawa Timur)



Article Info

Publish Date
01 Jun 2024

Abstract

This research aims to find out how the Save Package (PaHe) service for making birth certificates is implemented as a public service innovation in Sidotopo Wetan Village. The Birth Certificate Savings Package (PaHe) service aims to make it easier for people to process population documents, one of which is making a birth certificate. Even though there have been these innovations, there are still many people who are late and have not processed birth certificates in accordance with existing policies. This research uses qualitative research methods to describe the phenomena that occur, where the data sources used in this research are primary data sources (interviews, field observations) and secondary data (books, journals, news, articles, etc.). The focus of this research is to see how the Birth Certificate Savings Package (PaHe) service is implemented in Sidotopo Wetan Village with indicators of communication, resources, disposition and organizational structure. Based on the research results previously explained, it can be concluded that the implementation of the Birth Certificate Savings Package (PaHe) service as one of the public service innovations in Sidotopo Wetan Subdistrict can be said to have been implemented quite well even though it has not been optimal as expected. Suggestions that can be made are to increase the number of service officers and increase public awareness regarding orderly population administration.

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Journal Info

Abbrev

reslaj

Publisher

Subject

Religion Economics, Econometrics & Finance Education Environmental Science Social Sciences

Description

RESLAJ: Religion Education Social Laa Roiba Journal is a scientific journal of the National Islamic Institute of Religion (IAI-N) Laa Roiba Bogor. Managed by the Institute of Research and Community Service (LPPM) IAI-N Laa Roiba in colaboration witf Intelectual Association for Islamic Studies ...