Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Vol. 7 No. 2 (2024): APRIL

Factors Influencing Patients' Decisions to use Health Services for Re-Treatment at Griya Medika Dompet Dhuafa Hospital Lampung

Afriasih, Ni Made Putri (Unknown)
Nuraini, Nuraini (Unknown)
Nasution, Ramadhani Syafitri (Unknown)

Article Info

Publish Date
01 Apr 2024

Abstract

This study aims to identify factors that influence patients' decisions to reuse health services at the Griya Medika Dompet Dhuafa Lampung Hospital. The research method used was an analytical survey with a cross-sectional design. Data was collected through questionnaires, medical records, and valid references. The research results show that factors such as the quality of doctor/nurse service, facilities, speed of service, and distance have a significant influence on patient decisions. Facilities are the most dominant variable in influencing a patient's decision to return for treatment. Managerial implications and suggestions are presented to improve the quality of care and improve certain aspects that influence patient decisions.

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Journal Info
Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Website

Abbrev

PROMOTOR

Publisher

Universitas Ibn Khaldun Bogor

Subject

Nursing Public Health Other

Description

Jurnal ini adalah wadah mahasiswa untuk Meningkatkan ketrampilan dan wadah informasi penelitian kesehatan bagi akademisi. Praktisi masyakarakt dan pemamgku kebijakan. Selain itu jurnal ini merupakan karya tulis ilmiah mahasiswa yang diharapkan dapat memeberikan masukan dan manfaat untuk meningkatkan ...