International Journal of Applied Finance and Business Studies
Vol. 12 No. 2 (2024): September: Applied Finance and Business Studies

Segmentation, targeting and positioning analysis using k-means clustering model: A case study of the laptop market in Indonesia

Saputra, Tubagus Chandra (Unknown)
Fadhilah, Savira Maghfiratul (Unknown)
Mangkuto, Shidiq Umar (Unknown)
Heikal, Jerry (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

In Indonesia's rapidly evolving laptop market, understanding consumer preferences is crucial for maintaining competitiveness. This study employs the K-Means Clustering algorithm to segment the laptop market based on variables such as age, income, expenditure, laptop price, main usage, and selection criteria. Data were collected from 271 respondents in the Jabodetabek area through an online survey. The analysis identified six distinct customer clusters: Edu-Tech Enthusiasts, Executive Civil Servants, Gov-Corp Society, Steady State Officials, Corporate Climbers, and Emerging Entrepreneurs. Each cluster exhibits unique characteristics and preferences, including preferred brands and price ranges. The findings emphasize the importance of targeted marketing strategies tailored to the specific needs of each segment. By leveraging these insights, laptop producers can optimize product offerings, pricing strategies, and promotional campaigns to enhance market share, customer loyalty, and profitability in Indonesia's competitive laptop industry.

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Journal Info

Abbrev

ijafibs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Applied Finance and Business Studies is published with both online and print versions devoted to provide the publication of research finding in finance and business research studies. Objectives The main goal of ijafibs is to present outstanding, high quality research ...