Jurnal Tepak Manajemen Bisnis
Vol 10, No 4 (2018)

PENGARUH KOMPENSASI DAN KOMPETENSI MELALUI KUALITAS LAYANAN TERHADAP KINERJA PERUSAHAAN SEPEDA MOTOR KELAS 150 CC DI KOTA PEKANBARU PROVINSI RIAU

Arifin, Arifin (Unknown)
Zulfadil, Zulfadil (Unknown)
Rosyetti, Rosyetti (Unknown)



Article Info

Publish Date
12 Dec 2018

Abstract

This study aims at acknowledging the influence of Compensation andCompetence through Service Quality toward the Cinergy of MotorcycleCompanies Class 150 Cc in Pekanbaru. The target of the study is all dialers ofPT. Astra Honda Motor, PT. Yamaha Indonesia Motor Manufacturing and PT.Kawasaki Motor Indonesia located in Pekanbaru Metropolitan. The problem ofthe research is the salary and education qualification of sellers which showpositive value every year, but the companies’ activities decrease from 2014 to2016.The population are all dialer sellers–68 persons. All population and 340costumers become the sample of the research. Every variable is examined inorder to determine the level of direct and indirect influence toward the cinergy ofthe company (the quality of service) by using smart PLS 3.0.The research findings show that compensation and competence of servicequality, partially has positive and significant influence toward the cinergy of thecompany. On the other hand, the compensation and competence show indirectinfluence significantly toward the cinergy of the company through the quality ofservice..

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Journal Info

Abbrev

JTMB

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah ...