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Rosyetti, Rosyetti
Jurnal Tepak Manajemen Bisnis
Decision Sciences, Operations Research & Management

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PENGARUH KOMPENSASI DAN KOMPETENSI MELALUI KUALITAS LAYANAN TERHADAP KINERJA PERUSAHAAN SEPEDA MOTOR KELAS 150 CC DI KOTA PEKANBARU PROVINSI RIAU Arifin, Arifin; Zulfadil, Zulfadil; Rosyetti, Rosyetti
Jurnal Tepak Manajemen Bisnis Vol 10, No 4 (2018)
Publisher : Jurnal Tepak Manajemen Bisnis

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This study aims at acknowledging the influence of Compensation andCompetence through Service Quality toward the Cinergy of MotorcycleCompanies Class 150 Cc in Pekanbaru. The target of the study is all dialers ofPT. Astra Honda Motor, PT. Yamaha Indonesia Motor Manufacturing and PT.Kawasaki Motor Indonesia located in Pekanbaru Metropolitan. The problem ofthe research is the salary and education qualification of sellers which showpositive value every year, but the companies’ activities decrease from 2014 to2016.The population are all dialer sellers–68 persons. All population and 340costumers become the sample of the research. Every variable is examined inorder to determine the level of direct and indirect influence toward the cinergy ofthe company (the quality of service) by using smart PLS 3.0.The research findings show that compensation and competence of servicequality, partially has positive and significant influence toward the cinergy of thecompany. On the other hand, the compensation and competence show indirectinfluence significantly toward the cinergy of the company through the quality ofservice..
STRATEGI INOVASI MENGATASI KREDIT BERMASALAH PADA USAHA EKONOMI KELURAHAN SIMPAN PINJAM (UEK-SP) LABUH BARU TIMUR (LBT) SEJAHTERA KOTA PEKANBARU Khanaro, Barandear; Nas, Syakdanur; Rosyetti, Rosyetti
Jurnal Tepak Manajemen Bisnis Vol 10, No 4 (2018)
Publisher : Jurnal Tepak Manajemen Bisnis

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This research conducted on Economic Business Urban VillageSavings-Loans (UEK-SP) and The purpose of this research was to analyze whatfactors cause loan arrears (problem loans) in UEK-SP LBT Sejahtera andformulate a strategy that able to overcome the problem loans.This research uses a qualitative method. Research location in UEK-SP LBTSejahtera. Determination of the sample using census method with all members ofthe population as the subject studied were as many as 67 sources. Methods of datacollection in this study include questionnaires, interviews, and observation. Dataanalysis method used was SWOT.The result of the research shows that the factors that cause problem loans inUEK-SP LBT Sejahtera were guidance, monitoring and evaluation to the lesserbeneficiaries, and strategies that able to overcome problem loans at UEK-SP LBTSejahtera by optimizing the guidance and supervision to the user , legal experts tobe added, and visit the benefactor directly when it starts to happen late pay.
Co-Authors Arifin Arifin Khanaro, Barandear Syakdanur Nas, Syakdanur Zulfadil, Zulfadil