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Asia-Pacific Management and Business Application

apmba
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Published by Universitas Brawijaya

ISSN : 22528997 EISSN : 26152010 DOI : -

Core Subject : Economy, Science, Social,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Asia-Pacific Management and Business Application journal (APMBA) is a scholarly journal, publishing internationally leading research across all areas of management. APMBA continuously seeking articles that challenge the affect of globalization through business world through critically informed empirical and theoretical investigations, and present the latest thinking and innovative research on major management topics, while still being accessible and interesting to non-specialists.

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Articles 4 Documents

Search results for , issue "Vol 7, No 1 (2018)" : 4 Documents clear

Customer Satısfactıon (Publıc Satısfactıon) on Servıces in Admınıstratıve Vıllage Offıce Muhartini Salim; Syamsul Bachri; Muhammad Rahman Febliansa
APMBA (Asia Pacific Management and Business Application) Vol 7, No 1 (2018)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

It is widely acknowledged that employees in public sector are responsible towards the community or its customers, in order to fulfill the public satisfaction. During reformation era in Indonesia, public sector services also one of the domain that the government need to pay attention on. Therefore this study aimed at determine some factors such as tangible, reliability, responsiveness, empathy, and assurance that individually influence on customer satisfaction. Respondents were 200 visitors of one of the largest public health provider in one of the growing region in south of Indonesia, Bengkulu municipality. The statistics analysis used in this research was Structural Equation Model operated through AMOS 21 program. The results showed that tangible, reliability, responsiveness, empathy, and assurance individually influence customer satisfaction.

Talent Management and Financial Performance: Does Organization Learning Mediate That Relationship? Josua Tarigan; Gabriele Nia Ferdian; Saarce Elsye Hatane; Diah Dharmayanti
APMBA (Asia Pacific Management and Business Application) Vol 7, No 1 (2018)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

This research has a purpose to identify the impact of the talent management through organization learning towards the financial performance of the listed consumer goods sector in Indonesia. Indonesia costumer goods sector has faced significant growth during the recent year, the companies are enforced to establish competitive strategy to maintain their position in the market. Talent management should be paid attention more since it helps the company to attract, acquire, and retain the best employees that may help maintaining their position in the market as well as enhancing the performance. Based on the hypothesis test, it is true that talent management influences organization learning and financial performance. The companies such as PT HM Sampoerna Tbk and PT Unilever Tbk who obtain high score in the talent management variable most likely to be followed by high score in the organization learning as well. The results also reveal that some companies still need to improve the attraction activities and system to capture learning which are the first indicator of talent management and forth indicator of organization learning. In addition, it was found that organization learning as a mediator can strengthen the relationship between talent management and financial performance.

Free Trade Intervention: Political-Economic Intervention on Global Business Environment Cecillia Satryo
APMBA (Asia Pacific Management and Business Application) Vol 7, No 1 (2018)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Historically, the arguments for free trade intervention have raised to a simultaneous debate. The essay examines to what extent the political reasons have been used to counter free trade as compared to economic reasons. Some view political reasons as the sole driver to intervene, but typically political-economic are positively correlated. In fact, a country’s intervention to an excessive degree is negative from business point of view. It is recommended that country’s intervention should not exceed certain limit because free trade itself have positive impact on global business environment.

The Role of Human Resource in Laweyan Batik Industry, Surakarta Edi Kurniadi; Sarwono Sarwono; Asri Laksmi Riani
APMBA (Asia Pacific Management and Business Application) Vol 7, No 1 (2018)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Indonesia is a country with a socio-economic structure of society that is represented by the existence of the villages. At present, there are many villages in Indonesia that have developed due to the economic efforts made by the village communities. One of these villages is Laweyan village, in Central Java Province. Laweyan village is a well-known batik production in the development of Surakarta municipality. Up to this day, Kampung Batik Laweyan (Laweyan Batik Village) has become a brand image of batik in Surakarta and surrounding areas, even Laweyan's batik products have penetrated the international world. Here, batik business owner and their employees work together to conserve batik products as a result of the declaration of Kampung Laweyan as batik tourism village. The aim of this study is to develop quality and creativity in batik products, as well as product marketing. To achieve it the improvement of human resource quality (business owner and employee) is needed. Training on various managerial skills and other skills will enable them to compete in the business world as well as to provide better services to customers. Using descriptive analysis, the data is collected using several methods: field observation, interview, FGD, and content analysis (document review). The data is analyzed using several techniques, interactive analysis techniques and internal-external analysis techniques. The results of this study show that the craftsman/business owner in Laweyan batik industrial center always try to maintain the survival of their companies, with the knowledge provided to them and managerial and attitude training, they are better prepared to adapt to the recent development and the environment in the sense that they have developed the integration and synergy of human resources based to the structure and function in batik production and marketing aspect.

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Kota malang,

Jawa timur

INDONESIA