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International Journal of Organizational Business Excellence (IJOBEX)
Published by Universitas Bina Nusantara
ISSN : 26228793     EISSN : 2621654X     DOI : https://doi.org/10.21512/ijobex.v3i2.7122
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The scope of this journal includes, but not limited to: 1. Leadership for performance excellence 2. Strategic Planning for performance excellence 3. Customer and market focus for performance excellence 4. Information, measurement, knowledge management, and information technology for performance excellence 5. Human Resource for performance excellence 6. Operational Focus for performance excellence 7. Communication for performance excellence 8. Performance measures and metrics in business management 9. Methodologies and tools for performance measurement 10. Benchmarking business performance 11. Business excellence in various functional areas 12. Best practices in business management 13. World class business and operational strategies and techniques 14. Alignment between different levels of strategies 15. Understanding the customer requirements 16. Process design management 17. Knowledge management for improved performance 18. Systems approach for determining the best practices 19. Six-Sigma, QFD, Taguchi methods and TQM 20. Data warehousing and data mining in business excellence 21. Measuring performance in creative industries 22. Best practices in creative economy and industries All of the topics above are considered to have essential involvement in developing organizational performance excellence.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 56 Documents
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THE INFLUENCE OF SOCIAL MEDIA BRANDING ON CUSTOMER ENGAGEMENT FOR JAKARTA SUSTAINABLE TRANSPORT Yulianne Safitri; Lidya Wati Evelina; Naufal Egha Syahputra
International Journal of Organizational Business Excellence Vol. 3 No. 2 (2020): December 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i2.7122

Abstract

The researchaimedto understand the relationship and influence of Instagram @mrtjkt social media branding on customer engagement as an effort to increase the use of MRT as sustainable green transportation to reduce traffic congestion and pollution in Jakarta. The quantitative research approach with a survey method was carried out to 100 respondents from the total population on Instagram Followers @mrtjkt. The quantitative analysis was implemented using correlation test, coefficient determination test, and simple regression analysis. The data validity techniqueswerethe validity test, reliability test and normality test. Research resultshows thatH0isrejected and H1is acceptedsince it shows relationships and influences between Instagram social media branding on MRT Jakarta customer engagement.
AN INVESTIGATION OF THE IMPACT OF SOCIAL MEDIA ON BUSINESS VALUE AND FINANCIAL PERFORMANCE OF ORGANIC SKIN CARE BRANDS IN THAILAND Napasorn Boonpreda; Ximing Ruan
International Journal of Organizational Business Excellence Vol. 3 No. 2 (2020): December 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i2.7124

Abstract

The adoption of social media in promoting cosmetic brands had changed the traditional approach to creating value for consumers, which subsequently improve the firms’ financial performance. With the organic skincare brands, the research empirically examined to what extent and aspects the business value is shaped by social media promotions. The research findings from the quantitative analysis suggest that the business value could be created through curation, collaboration, and creation in social media marketing.
UNDERSTANDING MILLENNIALS INVESTMENT BEHAVIOR IN PEER-TO-PEER LENDING: CASE STUDY FROM INDONESIA Natalia Natalia; Matthew Matthew
International Journal of Organizational Business Excellence Vol. 3 No. 2 (2020): December 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i2.7125

Abstract

Peer-to-Peer (P2P) Lending has become alternative investment option that expected to experience tremendous growth with the evolvement of technology solutions as people become more and more digitally connected. Millennials becomes the most interesting target generations for P2P Lending platform as this generations highly exposed by digital technology. Due to different characteristics and behavior of millennials dealing with financial and investment products, the research aims to distinguish these characteristics and behaviors and group them into several groups. The purpose of this research is to study Millennials investment behavior in P2P Lending platform based on demography, financial behavior and marketing media preference. Online survey was conducted to 205 respondentsin Indonesia who have understand or have invested in Peer to Peer Lending platform. Cluster Analysis is to analyze the data and categorized given sample into several groups who have similar characteristics and behavior. The results show 4 distinctive segments, they are Budding Millennial Investors, Confident Millennial Investors, Financially Oblivious Millennials and Pragmatic White-Collar Millennial Investors. By distinguishing distinctive groups within given population, can provide better understanding towards millennials investment behavior in P2P lending platform and therefore can help marketing managers and decision maker to develop better marketing strategy in targeting millennials investor.
THE IMPACT OF WORD OF MOUTH AND BRAND IMAGE ON BUYING DECISIONS OF ZOMATO GOLD’S MEMBERSHIP Nesya Nada
International Journal of Organizational Business Excellence Vol. 3 No. 2 (2020): December 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i2.7126

Abstract

In January 2020, Zomato Gold has around +1500 restaurant partners in JABODETABEK within total members +100.000. Zomato gold focuses on the FNB world, where other competitors have beneficial besides FNB such as spa, fitness, salon. It aims to stay in the FNB corridor. The purpose of this study is to investigate the Impact Word of Mouth and Brand Image on Buying Decisions. The objective of this research is the sales of Zomato Gold’s membership affected the variables, by obtained samples from the questionnaire results of 102 active users of Zomato Gold. Simultaneous test results (F) showed a significance value (p-value) smaller than the alpha value of 0.000 <0.05. The effect of the two variables on the Buying Decision is 43.3% while the remaining 56.7% represents the influence of other variables. Thus, companies need more focus on Brand Image, improve their services on Zomato Gold, it can affect the impact of variable WOM more positively.
BUSINESS EXCELLENCEINITIATIVES: A STUDY OF DUBAI QUALITY AWARD-WINNING ORGANIZATIONSIN UAE Mehran Doulatabadi; Hajime Ushimaru; Azizah Yusof
International Journal of Organizational Business Excellence Vol. 3 No. 1 (2020): June 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i1.7127

Abstract

This paperpresentsthe central results of a survey analysis carried out in the UAE with respect to business excellence initiatives. The main purpose of this research is to investigate the use of business excellenceinitiativesin Dubai quality award-wining organizations. Thestudyused a self-administered questionnairetoconfirm the adaptability of business excellence initiativesby Dubai quality award-wining organizations. Several statistical tests including descriptive statistics, internal consistency reliability and content validitywere employed using the Statistical Package for the Social Sciences(SPSS). The result of the study shows that various business excellence initiatives already implemented byDubai quality award-wining organizations for their efforts towards business excellence. The award-wining organizations believe that business excellenceinitiatives areimportant in helping them reach their organizational goals.
ANALYSIS OF THE PRODUCTION PROCESS AT PT TBA.ALAM SUTERA USING THE VALUE STREAM MAPPING METHOD Haryadi Sarjono; Stevin Dewa Yusuf; Gilang Ananta Ferrial
International Journal of Organizational Business Excellence Vol. 3 No. 1 (2020): June 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i1.7128

Abstract

Each Production Process must have a shortage that may not have very short-term effects but in the long run waste can disrupt the effectiveness of the resources in the company. Minimizing waste in the production process is one of the goals of a company. Value stream mapping is one of the lean methods that can minimize waste in the production process. In this study, the method used to reduce production time at PT. TBA.is a fishbone and Value Stream Mapping (VSM). VSM is used to see the condition of production time in the company. To look for waste in the use of fishbone and to reduce it using line balancing. Found 2 line balancing that is unnecessary motion and unnecessary inventory. With this method we know the total cycle time of 69.06 minutes and the company can reduce 43.4% or 30 minutes of lead time from the total cycle time.
THE FACTORS AFFECTING EFFICIENCY OF CRUDE PALM OIL IN INDONESIA PALM OIL INDUSTRY Yuli Eni; Christy Agustina; Metta Merlinna; Risya Bella; Roberto M. Arguelles; Sheryl Satorre-Estella
International Journal of Organizational Business Excellence Vol. 3 No. 1 (2020): June 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i1.7129

Abstract

This research aim is to determine the factors affecting efficiency of crude palm oil (CPO) in Indonesia by using simpleregression (T-partial) and multiple regression (F-simultaneous) analysisthrough EViewssoftware. The results of this study indicate that partially is the independent variables that affecting Crude Palm Oil (Y) with a T-Statistic value greater than T table (1.65) are the total concession (7.214855), issued capital(2.087724), total investment (6.538604) andtotal employees (5.167861) with an alpha value of 0.05. While simultaneously,the independent variables that affecting the dependent variable are total concession, authorized capital, issued capital, paid up capital, total investment, total employees with F-statistic value of 16,65554, F table value of 1.94 with alpha value of 0.05 . Therefore, the palm oil industry in Indonesia can improveefficiency and production through maximum use of total concession inputs, issuedcapital, total investment and total employees.
THE MENACE OF COVID-19: SURVIVAL STRATEGIES FOR SMALL AND MEDIUMSCALE ENTERPRISES IN NIGERIA Michael Okon Essien; Emmanuel Sunday Ukpong; Ime Robson Nseobot; Clement Efiong Okon; Ikoroha Innocent Simeon; Anietie Imo Effiong; Vinesh Dinnoo; Uduakabasi Ana Eyo
International Journal of Organizational Business Excellence Vol. 3 No. 1 (2020): June 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i1.7130

Abstract

Small and Medium Enterprises (SMEs) have been considered as the engine of economic growth and for promoting equitable development all over the world. The Coronavirusdisease(COVID-19) pandemic has caused unprecedented panic, disruptions and lossesfor businesses. This is why this paper investigatesthe survival strategy for Small and Medium Enterprises (SMEs) in Nigeria after COVID-19 pandemic.The concept of Small and Medium Enterprises,history and advances of COVID-19 pandemic in Nigeria, Small and Medium Scale SMEs capacity building in Nigeria, government’sresponse to the pandemic: a global perspective and steps SMEs must take to survive post COVID-19 were discussed. The study concluded that there is no gainsaying that Small and Medium Enterprises (SMEs) are the backbone of any economy globally. This subject has been resounded everywhere throughout the world! The time is now to step up and do what we allknow is the appropriate course of action.The paper recommended among others thatSmall and Medium Enterprises (SMEs) should approach commercial banks, or the Bank of Industry for loans to keep them afloat, at reduced interest rates.
COVID-19 -AFFECTING MALNUTRITION IN INDIA Kanchan Sandhu
International Journal of Organizational Business Excellence Vol. 3 No. 1 (2020): June 2020
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v3i1.7131

Abstract

Covid-19 has posed bizarre challenges for all over the world including India. Though the number of patients suffering with Covid-19 is small compared to many other countries, still the Covid-19 has smacked the already going on scuffle with unemployment and malnutrition in India. The human race slept in a different world and woke up in a world affected and fearedwith Covid-19. No one was prepared for such a pandemic. The hasty multiplication of corona virus affected patients changed the world massively. Bythe time its horrific effect is realized, it has already spread world over. Though, theeffect of Covid -19 is not time bound or geographically limited but its impact on mankind, livelihoods, health and mindsets is going to be everlasting.
ENTREPRENEURSHIP EDUCATIONS OF PRISON INMATESIN NIGERIA: EFFECTS ON SKILLS ACQUISITION FOR SELF RELIANCE Ime Robson Nseobot; Anietie Imo Effiong
International Journal of Organizational Business Excellence Vol. 2 No. 2 (2019): December 2019
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/ijobex.v2i2.7134

Abstract

The study examined the entrepreneurship educations of prison inmates’ in Nigeria: effects on skills acquisition for self reliance. The research design for this study is an Expost Facto design. The population of the study is put at 5629 according to records of the Nigerian Prisons Service, Akwa Ibom State. Simple random sampling technique was used to select 303 respondents out of the population.From the findings of the study, it was revealed that relationship between entrepreneurship educations and skills acquisition for self-reliance among Prison Inmates in Akwa Ibom Statehave a proportional effect on their skills acquisitions. Thesewill become a source of their livelihood after completing their jail terms, foster quickly integration into the labour market and the society and reduced stigmatization of getting a job or enrolling in apprenticeship. It isrecommended that the management of prisons establishments in Akwa Ibom State should give more time and resources to the prisons entrepreneurship education which contribute more to inmates’entrepreneurial skills acquisition.

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