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Jurnal Visi Komunikasi

viskom
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Published by Universitas Mercu Buana

ISSN : 14123037 EISSN : 25812335 DOI : https://doi.org/10.22441/visikom

Core Subject : Humanities, Education, Social,

Humanities Languange, Linguistic, Communication & Media Social Sciences

Jurnal Visi Komunikasi [p-ISSN: 1412-3037 | e-ISSN: 2581-2335] has been published since 2007 byFakultas Ilmu Komunikasi Universitas Mercu Buana Jakarta, Indonesia. Jurnal Visi Komunikasi is a bi-annual journal issued on May and November. It consists of research-based articles and /or conceptual articles in communications (see Focus and Scope). The publisher only accepts an original work, which has not been published elsewhere. The article should be submitted through this site in accordance with our format (see Author Guidelines). Submitted article will be reviewed and edited for format uniformity, term, and other procedures.

Arjuna Subject : Ilmu Sosial - Komunikasi

Articles 10 Documents

Search results for , issue "Vol 19, No 1 (2020): Mei 2020" : 10 Documents clear

STRATEGI CUSTOMER RELATIONSHIPS MANAGEMENT KOMPASIANA DALAM MEMPERTAHANKAN BRAND ENGAGEMENT TERHADAP KOMPASIANER Ade Chandra; Ardhariksa ZK Ardhariksa ZK
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

The Customer Relationships Management (CRM) strategy in a company or organization largely determines success in maintaining brand engagement that is inherent in the company's customers. CRM strategy is a reference that has been planned to carry out the steps of CRM activities to be carried out by the company. The study was conducted to determine the Kompasiana CRM Strategy in order to maintain brand engagement towards Kompasianer, find out the form of communication in the concept of Public Relations in the implementation of CRM and also to know Kompasiana's branding strategy to survive in competition. Research refers to some previous research relating to the concept of CRM and its impact on the company. The method used in qualitative research methods with a case study approach. While the research paradigm is post positivism, where data is obtained through in-depth interviews and observation. The results of the study showed that Kompasiana implemented a CRM strategy process consisting of Understand and Differentiate, Developed and Customized, Interact and Deliver as well as Acquire and Retain. This CRM strategy process is implemented in both online and offline activities. The form of implementation of the activities also had an impact on the image and reputation and the Kompasiana brand

ANALISIS PERSONAL BRANDING ENTREPRENEURSHIP SANDIAGA SALAHUDDIN UNO DALAM MENUMBUHKAN MOTIVASI BERWIRAUSAHA MAHASISWA UNIVERSITAS MERCU BUANA Faridinah Azzah; A. Rahman HI A. Rahman HI
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

An entrepreneur builds Personal Branding to advance his business and image, by publishing self-contained content in social media so that he can push himself into a new market. This research aims to find out Top Of Mind, Sandiaga Salahuddin Uno's Personal Branding Entrepreneurship and the entrepreneurial motivation of Mercu Buana University students regarding Personal Branding Sandiaga Salahuddin Uno. The method used in this research is descriptive method using the process of collecting interview data, documentation and literature study. The results of the study have suggestions for Sandiaga Salahuddin Uno, to remain an inspiring figure for the Indonesian people, maintain and remain himself, grounded and inform the knowledge of business and entrepreneurship.

RAGAM DAN POLA SEBARAN HOAKS JELANG PEMILIHAN UMUM SERENTAK TAHUN 2019 Dewi Sad Tanti; M.T. Hidayat M.T. Hidayat
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

This research is intended to map the variety of themes and patterns of spread of hoaxes related to the Simultaneous General Election in 2019. This mapping is part of an effort to identify the types and patterns of distribution so that it becomes the basis for a more efficient process of anticipating, handling and clarifying hoaxes. Using a content analysis approach will be mapped about themes, actors or objects as well as patterns of distribution and models of clarification developed in the Hoax Issue Report of the Ministry of Communication and Information. The selection of the institution is because it has the duty to supervise cyber media content while developing a campaign to reduce the spread of hoaxes in Indonesia.

PENGARUH PEMROSESAN INFORMASI SECARA SENTRAL DAN PERIFERAL “PESAN SOCIAL MEDIA” TERHADAP KEPUTUSAN MEMILIH JASA JNE DI JAKARTA BARAT Ramadhani, Nadhilah; Tri Atmodjo, Juwono
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

The development of technology today, Social Media has become a tool used by companies to help prospective customers process information that suits their needs. Companies that utilize social media as marketing tools are PT. Tiki Line Nugraha Ekakurir, better known as JNE. JNE uses Instagram to provide information. This study is to determine the extent of the influence of Central Information Processing "Social Media Message" Against the Decision to Choose JNE Services in West Jakarta with the Elaboration Likelihood Model theory. This study uses a quantitative approach to the type of explanatory research. With the survey method by distributing questionnaires to 196 respondents obtained from calculations using the purposive sampling technique. The data analysis technique used is a Likert scale with data analysis of multiple linear regression equations. The results of this study are customers who have research criteria only 161 respondents. There is an influence between Central Information Processing of 39.2% and Peripherals of 65.5%. And there is a joint influence on the Decision to Choose JNE Services by 68.4%. Based on the research results, the researcher gave a suggestion that the JNE social media team could focus the content delivered in the form of information packaged more simply and easily understood, although central information such as information related to tariffs, types of services including promo or discount programs still needed to be informed.

REPRESENTASI CITRA PRINCESS DALAM IKLAN “DREAM BIG, PRINCESS” (Analisis Semiotika Charles Sanders Peirce ) Juliano Richi
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

A Princess is a title possessed by a female figure in a leadership court of a nation with a Monarch system in its government, however these days, the figure of a Princess tend to be portrayed incorrectly in various media resulting a construction of fallacy in the society’s point of view towards it. As an effort to deconstructs the fallacy built in the society referring to the Princess figure by employing its successful franchise of the Disney Princess, Disney attempts to instill an early educational message regarding the value of feminism and gender equality towards children globally by utilizing a campaign known as ‘Dream Big, Princess’ referring to the cause and delivering the message through commercials which one of them was specifically published as the ‘Where Will Your Imagination Take You?’ version. Done by applicating the constructivism paradigm, this research was intented to find the commercial way of utilizing various sign to representate an ideal image of the Princess’ figure as a role model. By adopting the qualitative methods and the viewpoint of Charles Sanders Peirce’s Semiotic theory, this research was done to the main analysis unit consisting of 11 different sequences from the commercial itself. By the end of the research, signs implying inclusivity, exploration, determination, creation, potential, braveness and feminism shows and as a whole, resulting how a Princess tend to be constructed more of an inspirative figure in the eyes of children which their presence as a role model is able to motivate children with various backgrounds to realize their full potential in their way of reaching their own hopes and dreams.

PENGARUH PERSONAL BRANDING FOOD ENTHUSIAST ULFAH YUNITA PUTRI UTAMI PADA INSTAGRAM @AGAKENYANG TERHADAP MINAT KONSUMEN KULINER RESZYNIA YULIARTI
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

Personal brands are built so that other people have a positive outlook so that they can continue to trust or to other actions. A strong personal brand always has three basic things that stick together, as has been written by McNally & Speak (2004), namely uniqueness, relevance and consistency. This study uses a positivism paradigm with explanatory research type and survey research methods. In conducting research on Instagram @agakenyang, the author created a questionnaire which was then distributed to @agakenyang Instagram followers. In this study, it was found that (i) the dimensions of specificity with the dimensions of transactional interest, preferential interest and explorative interest have a moderate level of relationship between the values of 0.40 - 0.599, (ii) the dimension of relevance to the dimensions of exploratory interest has a strong level of relationship, namely with value of 0.625, (iii) the dimension of consistency with the dimension of transactional interest has a strong level of relationship, namely with a value of 0.601 and (iv) the effect of Personal Branding on Culinary Consumer interest is 53.29%.

ANALISIS STRATEGI MEDIA SOSIAL DALAM MEMBANGUN BRAND IMAGE (Studi Pada Instagram Fujifilm Indonesia) Theresia Erlin Christiani
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

Technological developments have an impact on all aspects of life including the world of photography. Photography developed from analog to digital technology, which increased public interest in the world of photography. The development of technology has also been encouraged the emergence of social media as a medium of communication as well as a media for promotion/business over time which has been widely used by companies/business owners. PT. Fujifilm Indonesia is building a new brand image by utilizing Instagram as a means of communication to rebuild consumer trust due to rejection that occurred as a result of the shift in its core business from washing print and roll film to being a digital camera manufacturer. The purpose of this study is to determine the marketing communication strategy applied by Fujifilm Indonesia in building and strengthening their brand image using Instagram. The theoretical concept used in this research is to use Belch & Belch's marketing communication theory which states that to create a marketing communication strategy, it is necessary to go through at least several stages, namely the planning stage to the control stage. This research uses a case study research method with a qualitative approach. This research shows that the use of KOL is proven to be effective in attracting attention and forming consumer trust which is supported by consistency in uploading content and responding to consumers on Instagram.

STRATEGI KOMUNIKASI PEMASARAN PT. DIGITAL KREASI INDONESIA DALAM MENINGKATKAN SUBSCRIBER CHANNEL NUSSA OFFICIAL DI YOUTUBE MELALUI INSTAGRAM Wishnu Mahendra Putra Mangarapian
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

Marketing communication strategy is a process in which the company plans things to be implemented to achieve company goals. This research aims to describe the marketing communication strategy carried out by PT. Digital Kreasi Internasional in increasing subscribers to the Nussa Official channel on Youtube through social media Instagram for the 2019 period. This research uses a constructivist paradigm, with a case study method, a descriptive-qualitative approach. The results of the study illustrate the stages of the marketing communication strategy carried out by PT. Digital Creation International in 2019, namely, first starting from small research (not carried out massively), secondly carrying out direct implementation (creating content), third doing analysis as well as strategic planning from the results of content that have been broadcast to the public, fourth re-implementation in which there are execution media and monitoring, finally, the company conducts an evaluation. The company uses a pull marketing communication strategy. The effort is being made to update the content on Youtube, Instagram, and website platforms regularly according to market demand.

STRATEGI MEDIA SOSIAL DAN CREATIVE BRANDING BANYUMU DALAM MEMBANGUN BRAND AWARENESS Djuniawan Ramadhan
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

This project has the objective of building Brand Awareness of a newcomer brand, Banyumu. Has an innovative product, namely a dispenser machine that is integrated with the application (mobile app) to refill drinking water in a tumbler (drinking bottle). Banyumu is here to provide a solution to Green Consumers' concerns when they want to refill drinking water in their tumbler when they are outside, and also aims to reduce the use of disposable drinking bottles. Using the theoretical foundation of branding, advertising, digital marketing communications, Brand Awareness, creativity in advertising, big ideas, and Creative Directors. To build Brand Awareness, of course, a brand must have an identity to be more easily recognized or remembered by the target audiens, especially Banyumu is a new brand. The use of the Guerrilla Marketing concept on social media (digital media) as the main media with Green Consumers as the main target audiens who are 18-35 years old and live in urban areas, who are active and have flexibility in the digital world.Banyumu has become a Brand Recognition from the Unaware Brand stage, which now makes it easier to introduce and market its products to a target audience. Brand Identity / Brand Elements, Key Visual, Brand Persona, Social Media Account, and Social Media Ads are the result of design that can be used by Banyumu.

PENGELOLAAN CUSTOMER ENGAGEMENT PADA MEDIA SOSIAL UNTUK MEMBIDIK PASAR MILENIAL PADA TAHUN 2019 (Studi Kasus Pengelolaan Konten Promosi Instagram Labalaba Periode September 2018 – Maret 2019) Dian Agata Christyanti
Jurnal Visi Komunikasi Vol 19, No 1 (2020): Mei 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/visikom.v19i1.15128

Pengelolaan customer engagement menjadi proses yang sangat penting dalam melakukan pemasaran secara online. Labalaba merupakan market leader usaha yang bergerak dalam bidang jasa reparasi barang selama lebih dari 100 tahun. Labalaba berupaya untuk mulai mengelola customer engagement pada pasar baru yakni generasi Milenial. Penelitian ini bertujuan untuk mengetahui bagaimana penggunaan konten sosial media Instagram dalam mengelola customer engagement pada suatu brand dengan pelanggan generasi Milenial. Teori yang digunakan adalah teori Sashi (2012) sebuah brand dapat menggunakan social media sebagai alat untuk mengelola customer engagement. Sehingga ada hubungan antara pengelolaan social media dan customer engagement. Penelitian ini menggunakan paradigma Kontruktivisme, pendekatan kualitatif dan bersifat studi kasus. Pengumpulan data yang dilakukan dengan teknik data primer dan sekunder. Data primer didapatkan dari hasil wawancara oleh beberapa informan dan data sekunder didapatkan dari arsip dan data yang dimiliki perusahaan, seperti website, dan laporan akun Instagram @labalabaid. Hasil dari penelitian ini menunjukan bahwa dalam pengelolaan customer engagement pada sosial media Instagram khususnya untuk membidik Generasi Milenial, perlu ada pengelolaan dari insight-insight yang dibangun dari audience itu sendiri. Dari insight itulah, sebuah brand dapat membuat konten yang membangun engagement dengan audiencenya. Teknik konten promosi yang dipilih oleh Labalaba adalah softselling. Yang dimana lebih mengutamakan value dari produk atau jasa yang ditawarkan.

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Tri Juwono

Contact Email
trijuwono@mercubuana.ac.id

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+628980875279

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visikom@mercubuana.ac.id

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Fakultas Ilmu Komunikasi Universitas Mercu Buana, Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650. Tlp./Fax: +62215870341

Location
Kota adm. jakarta barat,

Dki jakarta

INDONESIA

Abstract

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Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Tri Juwono

Contact Email trijuwono@mercubuana.ac.id

Phone +628980875279

Journal Mail Official visikom@mercubuana.ac.id

Editorial Address Fakultas Ilmu Komunikasi Universitas Mercu Buana, Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650. Tlp./Fax: +62215870341

Location Kota adm. jakarta barat, Dki jakarta INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Tri Juwono

Contact Email
trijuwono@mercubuana.ac.id

Phone
+628980875279

Journal Mail Official
visikom@mercubuana.ac.id

Editorial Address
Fakultas Ilmu Komunikasi Universitas Mercu Buana, Jl. Raya Meruya Selatan, Kembangan, Jakarta 11650. Tlp./Fax: +62215870341

Location
Kota adm. jakarta barat,

Dki jakarta

INDONESIA