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Dedi Junaedi
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Sci-Tech Journal
Published by Masyarakat Ekonomi Syariah Bogor
ISSN : -     EISSN : 28306759     DOI : 10.56709
Core Subject : Health, Science, Agriculture, Engineering,
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Public Health
Sci-Tech Journal is a peer-reviewed national journal published by Masyarakat Ekonomi Syariah (MES) Bogor in collaboration with Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor, Ikatan Ahli Ekonomi Islam (IAEI), and Intelectual Association for Islamic Studies (IAFORIS) . This journal contains scientific papers from academics, researchers and practitioners in the fields of sciences, technology, information, bioindustry, and business research. E-ISSN 2830-6759
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) " : 5 Documents clear
Analisis  Kualitas Pelayanan, Fasilitas Terminal Keberangkatan, dan Kepuasan Penumpang di Bandar Udara Sultan Muhammad Salahuddin Bima   Tri Nofiyati
Sci-tech Journal (STJ) Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (976.433 KB) | DOI: 10.56709/stj.v1i2.31

Abstract

The purpose of this study was to determine whether the influence of service quality and departure terminal facilities on passenger satisfaction at Sultan Muhammad Salahuddin airport, Bima. The type of research taken is quantitative. The source of this research data is primary data that comes from distributing questionnaires with 50 samples, namely passengers who have traveled via air transportation at Sultan Muhammad Salahuddin Airport, Bima. This research uses Multiple Linear Regression analysis method. The results obtained from this study indicate that: (1) H1 service quality has a significant effect on passenger satisfaction at Sultan Muhammad Salahuddin Airport Bima (2) H2 available facilities have a significant effect on passenger satisfaction at Sultan Muhammad Salahuddin Airport Bima. Keywords: Service, Facilities and Passenger Satisfaction.
Pengaruh Peraturan Perjalanan Masa Pandemi Covid-19 terhadap Preferensi  Penumpang Maskapai Citilink di Bandara Internasional Ahmad Yani Semarang Novi Kurnia Hulu
Sci-tech Journal (STJ) Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1172.418 KB) | DOI: 10.56709/stj.v1i2.32

Abstract

The purpose of the study was to obtain information about the influence of airline passenger travel regulations during the Covid-19 pandemic on the interest of Citilink Airlines passengers at Ahmad Yani International Airport, Semarang. In this study using quantitative methods. This research was conducted using primary data and secondary data. In analyzing the data the instrument used is the validity test, reliability test, simple linear regression test, t test, coefficient of determination test. The results showed that in this study the travel regulations of airplane passengers during the Covid-19 pandemic had a positive and significant influence on the interest of Citilink airline passengers at Ahmad Yani International Airport, Semarang. The results of the study obtained a determinant value of 0.458 which means that the travel regulations of airplane passengers have an influence of 45.8% on the level of interest of passengers at Ahmad Yani International Airport, Semarang. While 54.2% of passenger interest is influenced by other variables that are not examined by the researchers. Keywords: Travel Regulations, Passenger Interests
Pengaruh Kualitas Layanan terhadap Loyalitas Penumpang Lion Air di Bandar Udara Internasional El Tari Kupang Gerda Marselina
Sci-tech Journal (STJ) Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1125.373 KB) | DOI: 10.56709/stj.v1i2.33

Abstract

Lion Air is one of many other airlines operating at El Tari International Airport in Kupang. This airline is in great demand by people in the city of Kupang because the fares are quite low and affordable for people from the middle class. This research aims to determine how much influence the quality of service (tangibles, reliability, responsiveness, assurance, empathy) has on customer loyalty. This study uses a quantitative approach with data collection carried out on 5 – 30 October 2021 by distributing questionnaires to Lion Air customers. Analysis of the data method used using Multiple Linear Regression Analysis with the aim of knowing the effect of one or more independent variables on the dependent variable. This research was conducted by distributing a survey to 100 customers who have used the services of Lion Air at El Tari Kupang International Airport. The results of the study show that (1) the tangibles variable is not significantly related to customer loyalty, (2) reliability is significantly related to customer loyalty, (3) responsiveness is not significantly related to customer loyalty, (4) assurance is not significantly related on customer loyalty, (5) empathy has a significant effect on customer loyalty, (6) simultaneously significant values ​​of tangibles (X1), reliability (X2), responsiveness (X3), assurance (X4) empathy (X5) variables affect customer satisfaction (Y) is 0.00 < 0.05 and the calculated F value is 19.625 > F table 2.31, so together or simultaneously have a significant effect on customer loyalty. Keywords: Service Quality, Customer Loyalty
Analisis Penerapan Prosedur Penanganan B3 di Bandar Udara Internasional Raja Haji Fisabilillah Tanjungpinang Riau Yessy Agryani
Sci-tech Journal (STJ) Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (913.819 KB) | DOI: 10.56709/stj.v1i2.34

Abstract

The implementation of procedures in dealing with dangerous goods in accordance with the existing rules in Security Check Point (SCP) 1 is one of the first steps in improving security at the airport, considering the increasingly diverse ways to commit crimes found at the airport related to the inspection of passengers and luggage. The purpose of this study is to analyze the implementation of hazardous goods handling procedures at Security Check Point (SCP) 1 and to find out the constraints of Aviation Security officers in handling dangerous goods at Security Check Point (SCP) 1 Raja Haji Fisabilillah Tanjungpinang International Airport. This study uses a descriptive qualitative approach with data collection techniques using participant observations, structured interviews, and documentation collected from related sources and when the author goes down the field.The results of this study show that the implementation of hazardous goods handling procedures at Security Check Point (SCP) 1 has been implemented in accordance with the rules or Standard Operating Procedures by Aviation Security personnel of Raja Haji Fisabilillah International Airport. This application is not only done when there are instructions from the x-ray operator but can also be applied if it looks suspicious passenger movements. In addition, there are also obstacles, namely differences of opinion with passengers who are arrogant and do not understand the regulations regarding luggage inspection which belongs to the category of dangerous goods or prohibited items and facilities that are suddenly error or not primed when used or run during the inspection time. Keywords : Aviation Security, Security Check Point (SCP) 1, application of procedures for handling dangerous goods.
Analisis Penanganan Bagasi Outgoing Batik Air di Bandar Udara Abdulrachman Saleh Malang Rafi Fardiansyah
Sci-tech Journal (STJ) Vol. 1 No. 2 (2022): Sci-tech Journal (STJ) 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (964.998 KB) | DOI: 10.56709/stj.v1i2.35

Abstract

Abdulrachman Saleh Airport Malang is an airport managed by the Airport Management Unit, which is docated in Malang Regency, East Java , Indonesia. The background in this study is that there are still irregularities by officers when handling outgoing, observing this, the importance of having SOPs so that officers can overcome problems that occur. The purpose of this study is to find out how the process carried out by Make-up Area in handling outgoing baggage at Batik Air Airlines, to find out what factors hinder Make-up Area baggage outgoing and knowing the efforts made by Make-up Area in improving the handling of outgoing for Batik Air airlines so that they do not experience irregularities while on duty. This study uses qualitative methods, data collection techniques used in this study are observation, documentation and interviews. The subjects in this study were the Make Up Area at Abdul Rachman Saleh Airport, Malang.The results of the research conducted by researchers are based on interviews and observations that the outgoing baggage handling process has been carried out properly in accordance with the company's SOPs, the factors that hinder Make-up area officers in handling outgoing baggage are job desk mismatches, limited tools, lack of staff, accumulation of baggage. Keywords : Abdulrachman Saleh Airport Malang, Batik Air Airlines, Outgoing Baggage, Make-up Area.

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