cover
Contact Name
Ahmad Ashifuddin Aqham
Contact Email
ahmad.ashifuddin@gmail.com
Phone
+6285726173515
Journal Mail Official
katon@politeknikpratama.ac.id
Editorial Address
Politeknik Pratama Purwokerto Alamat : Komplek Purwokerto City Walk (PCW) Jl. H.R. Bunyamin Blok A 11-12 Purwokerto 53121 email : admisi@politeknikpratama.ac.id, website : www.politeknikpratama.ac.id
Location
Kab. banyumas,
Jawa tengah
INDONESIA
Jurnal Penelitian Rumpun Ilmu Teknik
ISSN : 29638178     EISSN : 29637813     DOI : 10.55606
Sistem Komputer / Teknik Komputer Sistem Informasi Teknik Perangkat Lunak Teknologi Informasi Teknik Informatika / Ilmu Komputer Bidang-bidang lainnya yang termasuk ke dalam rumpun ilmu tersebut.
Articles 2 Documents
Search results for , issue "Vol. 1 No. 1 (2022): Februari : Jurnal Penelitian Rumpun Ilmu Teknik" : 2 Documents clear
Simulasi Pengaruh Penambahan Aluminium dan Magnesium terhadap Anoda Korban Seng untuk Aplikasi Air Laut Zaid Sulaiman
Jurnal Penelitian Rumpun Ilmu Teknik Vol. 1 No. 1 (2022): Februari : Jurnal Penelitian Rumpun Ilmu Teknik
Publisher : POLITEKNIK PRATAMA PURWOKERTO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (912.016 KB) | DOI: 10.55606/juprit.v1i1.565

Abstract

Komposisi optimal penambahan aluminium dan magnesium dipilih berdasarkan parameter potensial anoda dan lau korosi. persamaan pemodelan yang telah dipilih adalah pemodelan dengan metode regresi polynomial orde 2 multivariate .  Model yang sesuai ditentukan dengan membandingkan koefisien determinasi, standar estimasi eror, dan signifikansi nilai P. Penambahan aluminium dan magnesium menyebabkan potensial anode semakin lebih negatif, sedangkan penambahan magnesium dan aluminium meningkatkan dan menurunkan laju korosi. Anoda yang paling optimal telah ditentukan ketika penambahan aluminium 3% dan magnesium 0,1% yang mana menghasilkan laju korosi 38,88 mpy dan potensial anoda -1,098 V.
Analisis Kepuasan Pelanggan Terhadap Kinerja Pelayanan Yabakii Mart dengan Menggunakan Metode SQ dan QFD Anisha Dian Iswahyuni; Aji Kusumastuti Hendrawan; Muhammad Miftah Fauzi
Jurnal Penelitian Rumpun Ilmu Teknik Vol. 1 No. 1 (2022): Februari : Jurnal Penelitian Rumpun Ilmu Teknik
Publisher : POLITEKNIK PRATAMA PURWOKERTO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juprit.v1i1.2793

Abstract

YABAKII Mart is a mini market company that offers a variety of daily necessities. During the last three months there have been customers who have complained and are not satisfied with YABAKII Mart's services due to several factors, including inconsistent service, several times of service, and the completeness available. The purpose of this study is to measure customer perceptions of service quality, and provide recommendations for improvements to company services. The method used is Service Quality, and Quality Function Deployment Level 1. In the QFD stage or recommendations for improvement, interviews with the Director of YABAKII Mart. The research was conducted in November-December 2021 by distributing questionnaires to 322 YABAKII Mart customers. Based on the distribution table analysis and the percentage of customer satisfaction obtained 19.25% customers feel very dissatisfied, 23.09% customers feel dissatisfied, 33.19% customers feel quite satisfied, 16.62% customers feel dissatisfied and 7.85 % of customers are very satisfied with YABAKII Mart's services.

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