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INDONESIA
JURNAL ILMIAH SOCIO SECRETUM
Published by Universitas Darma Agung
ISSN : 22529179     EISSN : 27209830     DOI : 10.46930
Core Subject : Social,
Law, Crime, Criminology & Criminal Justice Social Sciences
This journal is a collection of research results, studies or community service activities that elaborate the field of Social and Management in general. This journal also contains scientific studies of Management clusters, such as: Social Sciences, Office Administration Management Sciences, Social Education. This journal is managed by the Institute for Research and Community Service-LPPM Darma Agung University. The Scientific Journal of Socio Secretum (Scientific Journal of Socio Secretum) is published regularly twice a year, namely in June and December.
Arjuna Subject : Ilmu Sosial - Sosiologi dan Ilmu Politik
Articles 5 Documents
 1 
Search results for , issue "Vol 9 No 1 (2020): JUNI" : 5 Documents clear
PENGARUH HARGA DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT. FASTFOOD INDONESIA CABANG SIMPANG MATARAM MEDAN Puja Randina; Deni Faisal Mirza; Jerry Dwi Syah Putra; Vini Kahfita Rulensa
JURNAL ILMIAH SOCIO SECRETUM Vol 9 No 1 (2020): JUNI
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat-Universitas Darma Agung. (LPPM_UDA)

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Abstract

This study aimed at studying and analyzing the price and quality of service to customer satisfaction at PT. Indonesian Fast Food Medan. The phenomena at PT. Indonesian Fast Food Medan were the product prices fixed was more expensive compared to its competitors, the quality of the company's services was not good and could not satisfy consumers. The research method used was quantitative. The type of research was quantitative descriptive and the nature of this research was descriptive explanatory. The method of data collection was done by interviews and questionnaires. The analytical method used was multiple linear regression analysis. The population in this study were consumers who bought products at PT. Indonesian Fast Food Medan from January to December 2018. The sampling technique in this study used simple random sampling, so the sample was taken using one hundred (100) people. The results of the study showed that the price and quality of service were significant for consumer satisfaction at PT. Fastfood Indonesia Medan. From the results of the analysis of the factors that influenced customer satisfaction, it could be seen that between the two variables analyzed, the most dominant influence on customer satisfaction was the quality of service variable. This was proved by the results of the calculation of each variable (t test) in which the t test was t test on service quality variables. The conclusions in this study were the service quality variable rejected H0 and accepted H1. Thus, partially showed that prices and service quality were satisfyingly ans significantly positive to customer satisfaction of PT. Indonesian Fast Food Medan. Simultaneously the price variable and service quality variable were satisfyingly and significantly positive to the customer satisfaction of PT. Indonesian Fast Food Medan.
PENGARUH HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK GTMAN DI PT. JASA RICKY ABADI Elvia Putri Faeri Laoli; Kristi Endah Ginting; Eddy Efpraim Barus; Efraim Pengarapenta Sembiring
JURNAL ILMIAH SOCIO SECRETUM Vol 9 No 1 (2020): JUNI
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat-Universitas Darma Agung. (LPPM_UDA)

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Abstract

This study aimed at determining and analyzing the influence of prices and promotions on the purchase decision of Gtman products at PT. Jasa Ricky Abadi. The phenomena of product prices fixed at PT. Jasa Ricky Abadi were more expensive compared to its competitors and promotions that were less satisfying to consumers. The research method used was quantitative approach. The type of research was quantitative descriptive and the nature of this research is descriptive explanatory. The data collection was done by interviews and questionnaires. The analytical method used was multiple linear regression analysis. The population in this study was consumers who bought products at PT. Jasa Ricky Abadi from January to December 2017. The technique of determining the sample in this study was simple random sampling, so that the sample used amounted to 144 people. The results showed that prices and promotions had significant effect on purchasing decisions at PT. Jasa Ricky Abadi. The results of the analysis of the factors that influenced purchasing decisions showed that between the two variables analyzed, the most dominant influence on purchasing decisions was the price variable. This was proved by the results of the calculation of each variable (t test), where t test was on price variable. The conclusion in this research was that the price variable rejected H0 and accepted H1. Thus partially it showed that price and service quality had positive and significant effect on purchasing decisions at PT. Jasa Ricky Abadi. Simultaneously the price and promotion variables had positive and significant effect on purchasing decisions at PT. Jasa Ricky Abadi.
PENGARUH HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN MINYAK GORENG BIMOLI PADA PT. SALIM IVOMAS PRATAMA, Tbk LUBUK PAKAM Ruth Felicia Angelika Pasaribu; Lidwina Agi Kakana; Tuti Elisabet Hutahuruk; Eko Andika Hutasoit
JURNAL ILMIAH SOCIO SECRETUM Vol 9 No 1 (2020): JUNI
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat-Universitas Darma Agung. (LPPM_UDA)

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Abstract

Price and promotion have very important purpose in attracting customers and it should be noticed by the company. The customer's decision will be a factor highly preferred, especially on corporate profits in the long term to help address a greater responsibility in the future. This research was conducted at PT. Salim Primary Ivomas Lubukpakam with the amount of samples taken in this study of 100 people. The research applied quantitative research methods. Simultaneously the research results showed that price and promotion had positive and significant effect on purchasing decisions (35 676> 3:35) with a significant level of 0.000> 0.05. Partially price effect had t count of 4647 and ttable value of 1.66039, the value of t> t table (4.
PENGARUH PELATIHAN DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PADA PERUSAHAAN DAERAH AIR MINUM TIRTANADI MEDAN Wolpram Hutagaol; Manahati Gulo; Dhivo Obetnego Bright Siahaan
JURNAL ILMIAH SOCIO SECRETUM Vol 9 No 1 (2020): JUNI
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat-Universitas Darma Agung. (LPPM_UDA)

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Abstract

Employee performance is the employees’ level of success in carrying out their duties. Factors that influence employee performance are training and communication. Training is a process of improving employee work skills to help achieve company goals. Communication is the delivery or exchange of information from the sender to the recipient, both verbally, in writing and using communication tools. PDAM Tirtanadi Medan is a water supply company specialized in the area of ​​Medan and its surroundings. The research method applied was quantitative approach. The type of research was quantitative descriptive. Data collection was done by interviews, questionnaires and documentation studies. Analysis of the data used multiple linear regression. The population was all employees of 68 people. Determination of samples in the study using saturated samples, and to test the validity 30 respondents were taken from other branch companies. The results showed that training and communication simultaneously and partially had a positive and significant effect on employee performance with a determinant coefficient of 0.812 or 81.2%, while the remaining 18.8% was influenced by other factors. The conclusion of the study was that simultaneously and partially training and communication had significant effect on the performance of employees at PDAM Tirtanadi Medan.
PENGARUH KOMPETENSI DAN PELATIHAN TERHADAP KEPUASAN KERJA KARYAWAN PADA RS MARTHA FRISKA (BIDANG KEPERAWATAN) Sartito Sianturi; Roma Diana Maria Sihombing; Lenta Marianti Sitinjak; Rizki Yuspantrisia
JURNAL ILMIAH SOCIO SECRETUM Vol 9 No 1 (2020): JUNI
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat-Universitas Darma Agung. (LPPM_UDA)

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Abstract

Competence is a fundamental characteristic possessed by someone who has a direct influence on, or can predict good work performance. Competence is needed in improving the quality of human resources in advancing the company. Besides, training competencies can affect the company’s progress. That is why companies need to provide training to their employees. The purpose of this study was to determine the effect of competence and training on employees’ job satisfaction at Martha Friska Hospital. The analysis method used multiple linear regression analysis. The study population was 212 employees with a sample of 138 respondents. The results of the study indicated that both competency and training influenced employees’ job satisfaction

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