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Diponegoro Journal of Management
Published by Universitas Diponegoro
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen operasional.
Arjuna Subject : -
Articles 9 Documents
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Search results for , issue "Volume 9, Nomer 1, Tahun 2020" : 9 Documents clear
PENGARUH GROWTH OPPORTUNITY, FIRM SIZE, PROFITABILITAS, LIQUIDITY, DAN FIRM QUALITY TERHADAP DEBT MATURITY STRUCTURE (Studi Pada Perusahaan Manufaktur Di BEI Tahun 2013-2018)ENGARUH GROWTH OPPORTUNITY, FIRM SIZE, PROFITABILITAS, LIQUIDITY, DAN FIRM QUALITY TERHADAP DEBT MATURITY STRUCTURE (Studi Pada Perusahaan Manufaktur Di BEI Tahun 2013-2018) Zulfikar, Reno; Arfianto, Erman Denny
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Capital structure plays an important role in corporate financial management. Debt is an essential part of the capital structure. Once firms use debt, firms need to consider their debt maturity structure. Thus, study analyzed the factors that influence debt maturity structure. Research population used all publicly traded manufacturing companies in Indonesia listed on Indonesia Stock Exchange (IDX) during 2013-2018. The samples observed in total were 108 samples. The analytical method of this study used multiple linear regression.The results showed firm size and liquidity had  positive significant effect on debt maturity structure. Profitability had negative significant effect on debt maturity structure. Meanwhile, growth opportunity and firm quality had positive insignificant effect on debt maturity structure.
ANALISIS PENGARUH KUALITAS LAYANAN DAN CITRA TOKO TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (STUDI PADA KONSUMEN INDOMARET DI SEMARANG) Anindito, Ronaldo; Idris, Idris
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

his research was conducted to discover the influence of service quality and store image to customer loyalty through customer satisfaction at Indomaret in Semarang. The population was Indomaret’s customers in Semarang, and the sample criteria was those who ever shopped more than twice at Indomaret. Total samples used were up to 130 respondents which collected using Purposive Sampling Method. The method of data collection was through questionnaire and scientific study. This research utilized Structural Equation Modeling (SEM) for analysis technique and AMOS 23.0 for the analysis tool. The result of this research indicated that both service quality and store image had positive significant influence to customer satisfaction and customer loyalty, yet customer satisfaction had positive insignificant influence to customer loyalty.
PENGARUH FEE BASED INCOME, COST INEFFICIENCY, CAR, LDR, DAN FIRM SIZE TERHADAP RISIKO KEBANGKRUTAN (Studi pada Bank Umum Konvensional di Indonesia yang Terdaftar di BEI Periode 2014-2018) Sari, Dwi Kamilah; Mawardi, Wisnu
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The existence of a gap phenomenon in the banking financial ratios that experiencedfluctuations during the 2014-2018 period and the existence of a research gap based onprevious research that still shows inconsistencies in results, and differences in samplingyears form the basis of research on the factors affecting bankruptcy risk. The aims of the study was to determined the effect of fee-based income, costinefficiency, CAR, LDR, and firm size on the bankruptcy risk of Conventional CommercialBanks listed on the IDX. The bankruptcy risk is measured by the Altman Z’-Scorecalculation method. The sample used is conventional commercial banks listed in the Indonesia StockExchange (IDX) during the 2014-2018 period, with a total sample of 35 banks through apurposive sampling method. This study uses multiple linear regression analysis with theIBM SPSS Statistics version 23 program. Before going through the hypothesis testingstage, all data in this study have been declared free from the classical assumption test. The result of this study indicates that the fee-based income, CAR, and LDR variablehas a significant negative effect on the bankruptcy risk variable, the cost inefficiencyvariable has a significant positive effect on the bankruptcy risk variable. Furthermore,both the firm size variable do not effect the bankruptcy risk variable. For the adjusted Rsquare value in this study, the number appears 0.441, which means that the independentvariables in this study can explain the variation of the dependent variable by 44.1%, andthe rest variation is explained by other variables outside the independent variables of thisstudy.
PRAKTIK KEPEMIMPINAN ISLAM YANG DIHARAPKAN OLEH KARYAWAN (STUDI KASUS PADA RUMAH SAKIT ISLAM PKU MUHAMMADIYAH PEKAJANGAN) Farodis, Zahrotul; Mas’ud, Fuad
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Leadership is one aspect of the organization that is needed both in generalorganizations and not for profit organizations, because leadership is one of the keys to thesuccess of an organization. Rumah Sakit Islam PKU Muhammadiyah Pekajangan, whichis a social organization owned by an Islamic organization that is Muhammadiyah which isengaged in health services. Carrying the name of Islam, of course leadership applied isIslamic leadership, both in management and service aspects always trying to provide it inaccordance with Islamic values. in 2019, the inauguration of the syar’i hospitalcertification emerged. This is a new challenge for Islamic hospitals, because there was aneed for change management to further deepen Islamic values. In the process of change, ittakes the role of a leader. Leaders who have attributes in accordance with employeeexpectations will be easier to bring the organization in the process of preparing theorganization to face the syar’i hospital certification. This research aim to find Islamicleadership practice that have attributes in accordance with expectations by employees.Implicit Leaderhip Theory were used to to find those attributes.This study was using qualitative methods that started from in depth-interviews andobservation. Firstly the respondents are chosen with several requirements such as have aminimum tenure of five years. Secondly, respondents were interviewed with questions thathad been prepared. Thridly, observations carried out to see the actual situation.The results show that Islamic leadership needs to be adopted by all leaders of RSIPKU Muhammadiyah Pekajangan on practical level. Morever, by implementing alldimensions of core leadership functions with Islamic Leadership guidance, will be fulfilledemployees wish that has becomes their motivation to achieved the Syar’I hospitalcertification.
ANALISIS PENGARUH LINGKUNGAN TOKO, VARIASI PRODUK, PROMOSI PENJUALAN, DAN LAYANAN TENAGA PENJUALAN TERHADAP KEPUASAN KONSUMEN (STUDI PADA ALFAMART H825 SEMARANG, JAWA TENGAH ) Saputri, Fanny Setiyo; Rahardjo, Susilo Toto
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Alfamart  H825, located  in  Semarang, Central Java  encounters  sale decreasing  28% in  2019 compared  to  2018  sale.  Based  on  interviews,  the  decline  in  sales  turnover  was  due  to  the emergence of a new competitor, Indomaret, which the location is close to Alfamart.  Besides, based on  customer  surveys,  they  were  not  satisfied  enough  with  the quality of  service  provided  by Alfamart such as the store environment, product availability, services, and limited promotions. Customer satisfaction is important to study because it covers consumer ratings of quality provided by the company in serving the needs of consumers and it roles as dependent variable that is influenced by the independent variables above. This research is aimed to explain the effect of store environment, assortment, services laborers, and sales promotion towards customer satisfaction at Alfamart Jl. Tirto Agung, Banyumanik, Semarang. This research was conducted using survey method and questionnaire that was measured using Likert scale towards the customers of the store. Firstly, questionnaire was distributed to respondents by researcher. Secondly, data are processed by SPSS application version 20. Thirdly, data are analyzed  by results of existing research and theories. Fourthly, draw conclusions based on the results of data analysis. There were 105 respondents who were at least, shopping twice per month in this store. The result shows that assortment has positive and significant effect   towards customers satisfaction and services laborer has positive and significant effect  towards customers satisfactiom while  store  environment  and  sales  promotion  have  not  positive  effect  towards  customers satisfaction. To increase consumer satisfaction, retail should provide a variety of product (assortment product) so that consumers freedom to choose products according their wants and needs. In addition, retails should improve the ability of salespeople to improve their ability to serve consumers. To increase consumer satisfaction, retailer should provide many assortment product so consumers can choose products that suit their wants and needs. In addition, retail should increases the seller's ability to increase quality of service for consumers.
ANALISIS PENGARUH LINGKUNGAN KERJA, GAYA KEPEMIMPINAN, DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA KARYAWAN Ayu Fadlilah, Elvira Nur; Perdhana, Mirwan Surya
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

In this era of global competition, companies are required to be able to compete, so companies must have good perfomance. One component of creating a company perfomance in order to compete is superior human resource perfomance. One factor that can affect perfomance is job satisfaction. Job satisfaction can be influenced by the work environment, leadership style, and the organizational culture of company. So the purpose of this tudy is to find out and analyze the influence of the work environment, leadership style, and organizational culture on employee perfomance through employee job satsisfaction.This research uses quantitative methods by distributing questionnaires to get respondent data. The population of this study was blue-collar workers in the food industry sector wich amounted to 157 employee. The sample used amounted to 100 employees of CV. Virgin Cake and Bakery Ungaran branch. Data analysis techniques in this study used Partial Least Square with SmartPLS 3.0 software to determine the path efficiency and the effect of independent variables on the dependent variables. The result show that the work environment has a positive but not significant effect on employee job satisfaction and employee perfomance. Leadership style has a positive but not significant effect on employee perfomance. On the other hand, leadership style and organizational culture have a positif and significant effect on employee job satisfaction. In addition, organizational culture and employee job satisfaction have a positive and significant effect on employee perfomance.
PENGARUH LINGKUNGAN KERJA NON FISIK, PENGHARGAAN (REWARD), DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (STUDI PADA CV CAHAYA BUNGA KREASI BEKASI JAWA BARAT) Badar, Imam Rachmatullah; Rahardja, Edy
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Problems that occur in the CV. Cahaya Bunga Kreasi is an indication that the performance of staff and employees is felt to be decreased, namely a decrease in the results of employee performance appraisals of CV. Light of Flowers Creations. Previous research from Ibrar and Khan (2015) and Njanja dkk (2013) have added the managerial phenomenon with contradicted finding. The purpose of this study was to analyze the effect of non-physical work environment, reward and work motivation on employee performance of CV. Cahaya Bunga Kreasi. Population and sample were the same (77 employees), this research considered as using census approach. Data was collected using questionnaire.and then analyzed by multiple linear regression. The ressults showed that all three independent variable; non-physical work environment, reward and work motivation have a positive effect on employee performance. The model can explain 63,1 percent of the problem based on the adjusted R square score and the rest based n other external factors beside all variables used in this research.
PENGARUH PERCEIVED VALUE TERHADAP PURCHASE INTENTION DIGITAL MUSIC STREAMING SERVICES DENGAN SATISFACTION SEBAGAI VARIABEL INTERVENING (Studi pada Aplikasi Joox dan Spotify) Pratiwi, Aruna Candra; Dwiyanto, Bambang Munas
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aims to analyze the effect of perceived value on the satisfaction of digital music streaming services Joox and Spotify applications and their effects on consumer purchase intentions. The variables used in this study are perceived value as an independent variable, then satisfaction as an intervening variable, and purchase intention of paid applications as the dependent variable. The number of samples in this study amounted to 133 respondents, namely users of digital music streaming services, especially the Joox and Spotify applications.The method used is non-probability sampling by distributing questionnaires to respondents. In this study, a theoretical model was developed by proposing five hypotheses to be tested using Structural Equation Modeling (SEM) analysis tools operated through the AMOS 24 program. The results of this study indicate that perceived value increases user satisfaction, which affects the purchase intention of paid applications. 
ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP KEPERCAYAAN DAN CITRA MEREK SERTA DAMPAKNYA TERHADAP KEPUTUSAN PEMBELIAN (Studi Pada Konsumen Lazada.co.id di Semarang) Yulianto, Muhammad Rizal; Soesanto, Harry
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This research aims to analyze the influence of Electronic Word of Mouth on Trust and Brand Image and the impact on Purchasing Decision on Lazada.co.id e-commerce platform. At this time, E-commerce has become common thing in community. Technological developments and convenience obtained make this platform has growing demand in all market segments. From ease of use to the speed of e-commerce services into the spotlight of consumers.This research was conducted for people in Semarang City who had carried out buying and selling transactions through the Lazada.co.id platform. The number of samples is 100 respondent. With the method of collecting data through questionnaires and sampling methods in this study is a non probability sampling with purposive sampling technique. Analysis method with AMOS program. The results show that Electronic Word of Mouth has a positive and significant effect on Trust and Brand Image. Then, Trust and Brand Image has a positive and significant effect on purchasing decision.

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