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Katalogis
Published by Universitas Tadulako
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Core Subject : Social,
Law, Crime, Criminology & Criminal Justice
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Articles 20 Documents
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Search results for , issue "Vol 5, No 11 (2017)" : 20 Documents clear
IMPLEMENTASI KEBIJAKAN PENERTIBAN HEWAN TERNAK DI KABUPATEN PARIGI MOUTONG Otoluwa, Windi Handayani
Katalogis Vol 5, No 11 (2017)
Publisher : Katalogis

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Abstract

This study aims to determine the Implementation of animal control policy at Parigi Moutong regency. Furthermore, this study using the Theory of Van Meter and Van Horn with basic descriptive type and qualitative research. In this study, the selection of informants was taken purposively. Where researchers deliberately would choose those that are considered to understand the issues examined. Data was collected through observation, interviews, and documentation. Based on the results of the study showed that the Implementation of animal control policy at Parigi Moutong regency has not gone well given the weakness of the sanction given to farmers who let their animals roam the bodies roads, and lack of traction on the implementor in this case the relevant institutions in implementing regulations No. 25 of 2005 on the Control of livestock and there are still farmers/herders are indifferent or less aware of the impact arising from their livestock if released or roam in any place.
KUALITAS PELAYANAN PEMBUATAN SURAT IZIN USAHA PERDAGANGAN (SIUP) PADA BADAN PELAYANAN PERIZINAN TERPADU DAN PENANAMAN MODAL KABUPATEN DONGGALA Rahim, Abdul
Katalogis Vol 5, No 11 (2017)
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Abstract

This research aims to find out how the service quality on business licence making at the Integrated Licensing Bodies and Invetment of Donggala Regency. This was a qualitatif research. The informants were determined troungh purposing sampling. The data type was primary and secondary. The data were collected throungh observation, interview and documentation. The data analysis used was from Miles and Humberman interaktive analysis covering data reduktion, data display, and drawing conclusion. Theory used was from Zeithaml, Parasuraman and Berry that comprised 5 dimensions, such as: tangibles, reliabillity, responsiveness, assurace and empathy. The results reveal that service quality of business licence making at the Integrated Licensing Bodies and Investment of Donggala Regency is not maximal yet. First, on tangibles dimension still lack of facilities to support the service such as it is neater especially for four wheels vehicles. Second, on reliabillity dimension which is inaccuracy in completing the license as the standard operational procedure, third on responsiveness dimension there are still officers do not serve quickly and responsive on the complaint.
ANALISIS PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU PROVINSI SULAWESI TENGAH Latjuba, Andi Murfiqien
Katalogis Vol 5, No 11 (2017)
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Abstract

The problem of this research is How Licensing Services in the Department of Investment and Licensing Services One Stop Central Sulawesi Province. This research analyzed descriptively qualitative. The informant in this research that a number of seven people comprising employees licensing services and licensing applicants drawn by pusposive sampling techniques. Mechanical collection and retrieval of data consists of observations, interviews, and documentation. The theory used in view of service quality is the theory of Parasuraman et al. consisting of tangibles, reliability, responsiveness, assurance, and empathy. The results showed that the licensing service in the Department of Investment and Licensing Services One Stop Provincial Central Sulawesi, which consists of reliability, responsiveness, assurance, and empathy, shows the level of service quality is good because of all of these aspects, nothing is obstructing the quality of service licensing of society. While the aspect of tangibles and there are obstacles that the lack of service facilities in this case the lack of computer facilities and room service are inadequate.
ANALISIS PENGARUH GAYA KEPEMIMPINAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI (Studi Pada Kantor Dinas Sosial Tenaga Kerja Dan Transmigrasi Kabupaten Mamuju Utara) Makkaratte, Andi Muh. Wahyuddin
Katalogis Vol 5, No 11 (2017)
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Abstract

The purpose of this research is to test and analyze the influence of leadership style and work motivation on employees performance (Study on the employees of Badan Kesbangpol dan Linmas Provinsi Jawa Tengah). The sample used in this research consists of 60 respondents from 106 employees. The method of sampling used is by purposive sampling, method data analysis used are multiple linear regression analysis. Based on the results of data analysis, the regression equations obtained are as follows: Y = 0,465 X 1 + 0,398 X 2. The result of the reseacrh using t test that leadership style and work motivation have positive significant influence to employees performance. The result of the research simultantly using F test, shows that all of the independent variables influence significant to employees performance. The coefficient determinant (R 2 ) is 0.680 which means 68% employees performance variation explained by independent variables, where as 32% explained by another variables which is not followed.
IMPLEMENTASI KEBIJAKAN RETRIBUSI IZIN USAHA PERIKANAN DI KABUPATEN BANGGAI KEPULAUAN Mahmuddin, Afandi
Katalogis Vol 5, No 11 (2017)
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Abstract

This study aimed to determine the implementation of fishery business license retribution policy in Banggai Islands Regency. The method used was descriptive qualitative research method and data were collected through observation, interviews, and documentation, with purposive informant selection resulting in 7 people. The results, with the approach of the implementation model of George Edward III, showed that the implementation of fishery business license retribution policy in Banggai Islands Regency had not been running well because from the four aspects studied in the field, there were three aspects which were not running well. The implementation of the program was known from the influencing factors, namely: 1) Communication about the contents of Local Regulation Number 12 Year 2012 on Fishery Business License Retribution in Banggai Islands Regency had been implemented properly. 2) Resources in the implementation of Local Regulation Number 12 Year 2012 on Fishery Business License Retribution in Banggai Islands Regency were inadequate. 3) The attitude of the implementers of fishery business license retribution policy in Banggai Islands Regency had not shown good commitment. 4) The bureaucratic structure in the implementation of fishery business license retribution policy according to the standard operating procedures (SOP) had not been implemented properly.
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH KREDIT PADA PT BANK MANDIRI KANTOR CABANG PEMBANTU MANDIRI MITRA USAHA PALU PASANGKAYU Dasri, Muh.
Katalogis Vol 5, No 11 (2017)
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Abstract

This study aimed to determine the influence of service quality on the loyalty of credit customers at PT Mandiri Bank Mandiri Assistant Branch Office of Palu Mandiri Business Partner of Pasangkayu in North Mamuju Regency. The theory used in analyzing the problem in this research was the theory of Kotler and Keller, better known as SERVQUAL (Service Quality), which saw service quality from the indicators of Physical Evidence (Tangibles), Reliability, Responsiveness, Assurance, and Empathy. This study was included to a survey research (Quantitative), whose the data collection technique used questionnaires and the samples were 100 respondents. The results of this study from all the quality dimensions/indicators between expectation and reality was equal to 0.288. This showed that there was a difference between the service quality perceived by the customers and the service quality expected by the customers. The Path Analysis resulted in the coefficient value of 0.251 accepted at the significance level of 5% (p<0.05), so it was concluded that there was significant influence of service quality on customer loyalty, while the multiple regression analysis resulted in the tcount value of 4.156 accepted at the significance level of 5% (p<0.05), so it was concluded that the customer satisfaction had positive and significant influence on customer loyalty.
KINERJA TENAGA PENDIDIK PADA SEKOLAH MENENGAH KEJURUAN (SMK) NEGERI 2 BANAWA KABUPATEN DONGGALA Haq, Ainul
Katalogis Vol 5, No 11 (2017)
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Abstract

This study aimed to analyze the performance of Teachers In Vocational High School (SMK) State 2 Banawa District Donggala. This research is designed qualitatively. Informants of this research are Headmaster (SMK) State 2 Banawa, Vice Principal of Curriculum, Vice Principal of Student, Teachers, Students and Supervisor of SMK State 2 Banawa who were determined using purposive  with data collection methods consisted of observation, interview and documentation. As for the technical analysis of the data including data collection, data reduction, data presentation, and conclusion. The results shows that, (1) Performance of educators based on the quality of work (Quality of work) related knowledge (knowladge) and skills (skills) held by teachers in doing variations of teaching in an interesting, fun and educating students is now very good though not satisfactory and is not optimal, because there are still students who complain and do not feel satisfaction about the performance of teachers in teaching so that students feel tired and bored in the learning process. (2) Performance of educators based on the timeliness (Timeliness) in teaching and distribute report cards results of student test scores can not be said to be good, this is indicated by the behavior of the teacher often late arriving to teach, especially in the morning and at the turn of school hours, coupled with the delay of teachers in distribute report cards of students because there are still some teachers who have to deposit the results of student test scores. (3) Performance educators based initiative (Initiative) in implementing and developing character-based curriculum school in 2013, can not be said to be good. This is indicated by the unpreparedness and inability of teachers to understand, implement and develop it, because there are still some teachers who are still waiting for orders from the new boss to prepare, but it is also a lack of initiative to equip themselves by studying and seeking as much information from the media social, internet, books, syllabi or shering to fellow teachers whose schools are already implementing the curriculum in 2013. (4) Performance of educators based on the capability (Capability) in planning the preparation and implementation of the RPP can not be said to be good, this is because there are still some teachers who have not completed the preparation (RPP) which was originally to have been completed before entering the first week in the learning of the first semester of this, plus more with the non-conformance of teachers in implementing the lesson plans they have designed. Thus, in learning deliver the unfocused and in line with expectations and goals set out in the RPP, this is what causes the learning process, not running effectively and optimally.
KUALITAS PELAYANAN KLINIK KEPEGAWAIAN DI BADAN KEPEGAWAIAN DAERAH KABUPATEN POSO Furqan, Muh.
Katalogis Vol 5, No 11 (2017)
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Abstract

In Public Service context, nation is a major actor and being the first to be responsible in fulfilling thepeople rights, not others. The same thing happens to the public service submission process,  the nation plays the important role dominantly. People demand to the government performance in the government event submission dan public service became stronger and undeniable along the existence of politic reformation which has been supporting people to be more critical and more aware of their rights to have a good governance. This research purpose is to know why the Service of Servant Clinic at the Regional Servant Institution (BKD) of Poso Regency did not run well based on the rules. The used method was a qualitative method through the explorative approach. The result showed that from the existence of five dimensions had been fulfilled, however, the Tangibles dimension had not been optimal in giving the service to the servants who used the service of Servant Clinic at the Regional Servant Institution (BKD) of Poso Regency.
KEPEMIMPINAN CAMAT LARIANG KABUPATEN MAMUJU UTARA Rasyid TH, Abd.
Katalogis Vol 5, No 11 (2017)
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Abstract

The purposes of this research were 1) to describe the leadership of the Head of Lariang District, North Mamuju Regency; 2) to determine the roles of Lariang District Head Leadership to achieve maximum productivity of employee performance. The method used was qualitative and informants were sampled using accidental sampling technique amounting to 6 (six) people. The results showed that the leadership weakness at Lariang District Office was caused by 1) the leader’s inability to show a character strength or a positive identity to draw admiration, respect, and trust in his/her advantages from the subordinates; 2) the internal motivation weakness of the leader to inspire the subordinates to work to fulfill the whole purposes of the organization; 3) the lack of the leader’s capacity in terms of knowledge and skills; 4) the lack of the leader’s attention to the subordinates’ needs for education and career development. Therefore, the researcher predicted that the transformational leadership theory initiated by Bass was considered to be suitable to be applied by the leader of Lariang District Office, comprising four dimensions, namely Attributed charisma, Inspirational motivation, Intellectual stimulation, and Individualized consideration.
KUALITAS PELAYANAN DOKUMENTASI DAN INFORMASI PRODUK HUKUM PADA BAGIAN HUKUM SEKRETARIAT DAERAH KABUPATEN TOJO UNA-UNA Gugule, Sri Hartini
Katalogis Vol 5, No 11 (2017)
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Abstract

This research carried out with the purpose of knowing how the quality of employees to service documentation and product information on the law and the law of the laws secretariat Tojo Una-Una district. This research type is descriptive research. This study will provide an overview and explanation and interpret data in detail or with respect to the quality of employees on the laws and regulations. basic research using field research (field research) that is doing research in the field to obtain direct information and informants. techniques of data collection is done by observation techniques, interviews and documentation. while the informant is the head of the legal department, head of sub-section 2 (two) as providers of legal products and documentation, 1 (one) staff of the people, and the community as service users. Data analysis technique used is the interactive mode. data validity checking is done by triangulation of sources and methods.The results of this study indicate that the quality of service documentation and product information law at the law and the laws and the regional secretariat Tojo Una-una, by Parasuraman and Keller (2009: 52) can be seen from the aspects of physical facilities (Tangible), reliability (Realibity), responsiveness (Responsiveness), assurance (Assurance) and Empathy (Empaty).In business and efforts to improve service quality legal products, especially on the law and the laws and the regional secretariat Tojo Una-una.based on the results obtained can be concluded that the quality of service of employees of the documentation and information laws have been very good but there are some things that need to be improved so that the quality of employees to be better and more effectively.

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