Jurnal Manajemen Dayasaing
Jurnal Manajemen Dayasaing is a media of scientific papers on economics and business management, human resource management, financial management, marketing management, operations management, hospital management, Islamic economics, and sharia management.
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<![CDATA[FAKTOR-FAKTOR YANG BERPENGARUH PADA LOYALITAS PELANGGAN KLINIK SARAF RUMAH SAKIT JIWA DAERAH Dr R.M. SOEDJARWADI ]]>
<![CDATA[Widadi, Rima Hayu Sri]]>;
<![CDATA[Wadji, Farid]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2270
<![CDATA[The Customer loyalty is absolutely necessary in this era of increasingly fierce competition, including in the health care business . Because of the absence of customer loyalty, the hospital will not grow well even be left by customers. The purpose of this study was to analyze the factors that affect customer loyalty in Clinical of Neurology RSJD Dr. RM Soedjarwadi .The total sample of 139 respondents in there with purposive sampling. Based on SEM analysis concluded that the impact of service quality on customer satisfaction. Service quality effect on patient or customer. The hospital image effect on patient or customer satisfaction. The hospital image effect on patient or customer loyalty. Patient satisfaction effect on patient or client. And the good service quality , the image of the hospital and the patient or the customer satisfaction significant effect on customer loyalty simultaneously in Clinical of Neurology RSJD Dr. RM Soedjarwadi. While based on the acquisition value of the direct effects and indirect effects of customer satisfaction can be inferred interveningvariable for the relationship between service quality and customer loyalty, while for the relationship between the image of the hospital with customer loyalty can not be termed as intermediate variable (intervening).]]>
<![CDATA[PENGARUH KINERJA KEUANGAN TERHADAP PERTUMBUHAN EKONOMI, PENGANGGURAN DAN KEMISKINAN ]]>
<![CDATA[Syamsudin, Syamsudin]]>;
<![CDATA[Cahya, Bayu Tri]]>;
<![CDATA[Dewi, Syahrina Nurmala]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2271
<![CDATA[The Purpose of this research is to examine directly effect variables financial performance on economic growth, to examine directly effect economic growth on jpoverty and unemployment also to examine indirectly effect variables financial performance on poverty and unemployment. The samples of study are region expense and revenue budget in 2006 – 20011 at 7 municipal. The result of study with regression indicate that variables finacial performance namely independently ratio, directly have positive significantly effect on economic growth, while effectiveness ratio and efficiency ratio directly have not significantly effect on economic growth. At economic growth directly have positive significantly effect on unemployment and also directly have positive significantly effect on poverty. To examine indirectly among variables financial performance on unemployment and povery indicate independently ratio, effectiveness ratio and efficiency ratio have significant effect on unemployment and poverty, while effectiveness have not significant effect on unemployment and poverty.]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH BANK ]]>
<![CDATA[Wijayanto, Kusuma]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2272
<![CDATA[This research was generally aims to analyze the influence of service quality on customer satisfaction which consists of tangible dimension, reliability, responsiveness, assurance and empathy towards customer satisfaction and loyalty. Special purpose of this study were: 1) To analyze Effect tangible dimension, reliability, responsivenenss, assurance, and empathy towards customer satisfaction at Bank Jateng Syariah Cabang Surakarta. 2) know how far the customer satisfaction in influencing customer loyalty Bank Jateng Syariah Cabang Surakarta, the sample used in this research was sum to 100 respondents, the sampling technique by using accidental sampling. Methods of data analysis used is multiple linear regression statistical test while using the t test and F test and test-R2. The results of this research showed tangible dimension of service quality, reliability, responsivenenss, assurance, and empathy together influence on customer satisfaction. Whereas customer satisfaction variable also affect customer loyalty.]]>
<![CDATA[FAKTOR – FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PADA PERUSAHAAN PROPERTY DAN REAL ESTATE ]]>
<![CDATA[Ismail, Anas]]>;
<![CDATA[Triyono, Triyono]]>;
<![CDATA[Achyani, Fathan]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2170
<![CDATA[This study analyzes the factors that affect the capital structure of a case study on property and real estate company that went public on the Stock Exchange 2008-2012. The aim of this study was to determine the optimal capital structure in a company. To measure it, the study uses five independent variables, namely the structure of assets, the company’s growth, company size, return on assets, and current ratio. The research sample using 37 property and real estate companies.This study uses egression analysis techniques. Results of this research is the size of the company and the current ratio significantly affect trade off theory according to which the company is more focused on profit, that profit is not reduced to pay installments external parties. Current ratio is a significant negative effect because the average property and real estate companies use more of its own models in comparison with debt]]>
<![CDATA[46 PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS MELALUI KEPUASAN PASIEN PENGGUNA BPJS DI RAWAT INAP RSUD Dr. MOEWARDI ]]>
<![CDATA[Fitriani, Sri]]>;
<![CDATA[Trisnawati, Rina]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2273
<![CDATA[Quality of service is a form of service provided by service providers, in this case the hospital, the quality of these services will have an impact on patient satisfaction and loyalty. This study aims to analyze the impact of service quality on patient loyalty, analyzing service quality on satisfaction, analyzing the effect of satisfaction on loyalty through the use of patient satisfaction BPJS. This research is descriptive and analytical, research in hospitals where Dr. Moewardi by taking a sample of 100 patients BPJS use. Data analysis techniques used by path analysis. The results showed: The quality of service has an influence on loyalty (p-value = 0.000), quality of service has an influence on loyalty (p-value = 0.000), patient satisfaction has an influence on loyalty p-value = 0.010), quality of service has not mengaruh directly to the loyalty of patients through patient satisfaction (p-value = 0.275).]]>
<![CDATA[PENGARUH MOTIVASI, BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP KINERJA PERAWAT DI RSUD DR. MOEWARDI SURAKARTA ]]>
<![CDATA[Efliani, Destria]]>;
<![CDATA[Mustofa, Amin]]>;
<![CDATA[Mardalis, Ahmad]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2269
<![CDATA[Providing health care to patients, hospitals greatly relies on the presence of a nurse. This makes the nurse as a reliable resource as the spearhead of hospital services to patients. Each activity hospitals, nurses also always had an important role. The nurses performance is one indicator of performance hospital as a service industry that always rests on the human resources of competence. Purpose of this research to determine the effect of motivation, organizational culture and organizational commitment to the nurses of performance at the Dr. Moewardi General Hospital in Surakarta. The research method of multiple linear regression with simple random sampling technique. The population is a nurse in the Emergency Ward, Mawar Ward I, II and Melati Ward I, II , III, at Dr. Moewardi General Hospital in Surakarta as many as 100 people. There was effect motivation, organizational culture and commitment organizational to the nurses of performance at Dr. Moewardi General Hospital in Surakarta with P-value of 0.001 and r of 0.52.]]>
<![CDATA[46 PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS MELALUI KEPUASAN PASIEN PENGGUNA BPJS DI RAWAT INAP RSUD Dr. MOEWARDI ]]>
<![CDATA[Sri Fitriani]]>;
<![CDATA[Rina Trisnawati]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
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DOI: 10.23917/dayasaing.v17i1.2273
<![CDATA[Quality of service is a form of service provided by service providers, in this case the hospital, the quality of these services will have an impact on patient satisfaction and loyalty. This study aims to analyze the impact of service quality on patient loyalty, analyzing service quality on satisfaction, analyzing the effect of satisfaction on loyalty through the use of patient satisfaction BPJS. This research is descriptive and analytical, research in hospitals where Dr. Moewardi by taking a sample of 100 patients BPJS use. Data analysis techniques used by path analysis. The results showed: The quality of service has an influence on loyalty (p-value = 0.000), quality of service has an influence on loyalty (p-value = 0.000), patient satisfaction has an influence on loyalty p-value = 0.010), quality of service has not mengaruh directly to the loyalty of patients through patient satisfaction (p-value = 0.275).]]>
<![CDATA[PENGARUH MOTIVASI, BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP KINERJA PERAWAT DI RSUD DR. MOEWARDI SURAKARTA ]]>
<![CDATA[Destria Efliani]]>;
<![CDATA[Amin Mustofa]]>;
<![CDATA[Ahmad Mardalis]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
Show Abstract
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DOI: 10.23917/dayasaing.v17i1.2269
<![CDATA[Providing health care to patients, hospitals greatly relies on the presence of a nurse. This makes the nurse as a reliable resource as the spearhead of hospital services to patients. Each activity hospitals, nurses also always had an important role. The nurses performance is one indicator of performance hospital as a service industry that always rests on the human resources of competence. Purpose of this research to determine the effect of motivation, organizational culture and organizational commitment to the nurses of performance at the Dr. Moewardi General Hospital in Surakarta. The research method of multiple linear regression with simple random sampling technique. The population is a nurse in the Emergency Ward, Mawar Ward I, II and Melati Ward I, II , III, at Dr. Moewardi General Hospital in Surakarta as many as 100 people. There was effect motivation, organizational culture and commitment organizational to the nurses of performance at Dr. Moewardi General Hospital in Surakarta with P-value of 0.001 and r of 0.52.]]>
<![CDATA[FAKTOR-FAKTOR YANG BERPENGARUH PADA LOYALITAS PELANGGAN KLINIK SARAF RUMAH SAKIT JIWA DAERAH Dr R.M. SOEDJARWADI ]]>
<![CDATA[Rima Hayu Sri Widadi]]>;
<![CDATA[Farid Wadji]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
Show Abstract
|
Download Original
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Original Source
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Check in Google Scholar
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DOI: 10.23917/dayasaing.v17i1.2270
<![CDATA[The Customer loyalty is absolutely necessary in this era of increasingly fierce competition, including in the health care business . Because of the absence of customer loyalty, the hospital will not grow well even be left by customers. The purpose of this study was to analyze the factors that affect customer loyalty in Clinical of Neurology RSJD Dr. RM Soedjarwadi .The total sample of 139 respondents in there with purposive sampling. Based on SEM analysis concluded that the impact of service quality on customer satisfaction. Service quality effect on patient or customer. The hospital image effect on patient or customer satisfaction. The hospital image effect on patient or customer loyalty. Patient satisfaction effect on patient or client. And the good service quality , the image of the hospital and the patient or the customer satisfaction significant effect on customer loyalty simultaneously in Clinical of Neurology RSJD Dr. RM Soedjarwadi. While based on the acquisition value of the direct effects and indirect effects of customer satisfaction can be inferred interveningvariable for the relationship between service quality and customer loyalty, while for the relationship between the image of the hospital with customer loyalty can not be termed as intermediate variable (intervening).]]>
<![CDATA[PENGARUH KINERJA KEUANGAN TERHADAP PERTUMBUHAN EKONOMI, PENGANGGURAN DAN KEMISKINAN ]]>
<![CDATA[Syamsudin Syamsudin]]>;
<![CDATA[Bayu Tri Cahya]]>;
<![CDATA[Syahrina Nurmala Dewi]]>
<![CDATA[ Jurnal Manajemen Dayasaing Vol 17, No 1 (2015): Jurnal Manajemen Daya Saing ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Surakarta ]]>
Show Abstract
|
Download Original
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Original Source
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Check in Google Scholar
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DOI: 10.23917/dayasaing.v17i1.2271
<![CDATA[The Purpose of this research is to examine directly effect variables financial performance on economic growth, to examine directly effect economic growth on jpoverty and unemployment also to examine indirectly effect variables financial performance on poverty and unemployment. The samples of study are region expense and revenue budget in 2006 – 20011 at 7 municipal. The result of study with regression indicate that variables finacial performance namely independently ratio, directly have positive significantly effect on economic growth, while effectiveness ratio and efficiency ratio directly have not significantly effect on economic growth. At economic growth directly have positive significantly effect on unemployment and also directly have positive significantly effect on poverty. To examine indirectly among variables financial performance on unemployment and povery indicate independently ratio, effectiveness ratio and efficiency ratio have significant effect on unemployment and poverty, while effectiveness have not significant effect on unemployment and poverty.]]>
