Article Per Year (5 Year)
p-Index From 2019 - 2024
3.063
P-Index
This Author published in this journals
All Journal SMATIKA Inform : Jurnal Ilmiah Bidang Teknologi Informasi dan Komunikasi SISFOTENIKA JURNAL MEDIA INFORMATIKA BUDIDARMA IKRA-ITH Informatika : Jurnal Komputer dan Informatika Dinamisia: Jurnal Pengabdian Kepada Masyarakat JUTEKIN (Jurnal Manajemen Informatika) Jurnal Tekno Kompak Building of Informatics, Technology and Science Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Journal of Computer System and Informatics (JoSYC) Journal of Innovation Information Technology and Application (JINITA) TIN: TERAPAN INFORMATIKA NUSANTARA Jurnal Computer Science and Information Technology (CoSciTech) Jurnal Komtekinfo
Prasetyaningrum, Eka
Universitas Darwan Ali
Aerospace Engineering Arts Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Social Sciences Veterinary Other

Published : 20 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : SISFOTENIKA

 1 
Evaluation of Maturity Level of IT Cost Efficiency and Its Contribution to Business Profit Selviana Yunita; Patmawati Hasan; Minarni Minarni; Eka Prasetyaningrum
SISFOTENIKA Vol 12, No 2 (2022): SISFOTENIKA
Publisher : STMIK PONTIANAK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30700/jst.v12i2.1215

Abstract

In order to improve competitiveness, the use of information systems in organizational business prosecesses is mandataory for business people. Agung Mas hotel is one of hotel located in strategic area in Yogyakarakat, with a heritage hotel concept that uphold culture but still provides comfort to customers by implementing information systems in their business processes. In implementation process of information system of Agung Mas Hotel, investment and cost efficiency has not been measured properly. IT governance is needed to determine the extent the used IT in order to achieve the company’s vision and mission. IT governance begins with measuring how well the IT governance is implementes by the company. This study aims to measure the maturity level of the company in IT governance. Balance scorecard is a framework used to assess organizational performance. COBIT and Balance scorecard can provide a parameter from a financial perspective and can be used as a reference for management to make improvments, especially in cost efficiency. The research was conducted by distributing questionnares to hotel employees and then processing the queationnare data to obtain the value of maturity level. Based on the research result, the mean score for PO5 was 2.64 and DS6 was 2.63.
Analisa Tingkat Kepuasan Pelanggan Pada Percetakan Cv. Mega Media Menggunakan Algoritma C4.5 Puji Susanti; Eka Prasetyaningrum
SISFOTENIKA Vol 13, No 1 (2023): SISFOTENIKA
Publisher : STMIK PONTIANAK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30700/jst.v13i1.1357

Abstract

Di Indonesia media cetak dari waktu ke waktu berkembang dengan pesat. Hal tersebut diketahui dengan banyaknya jumlah percetakan jasa yang berdiri. percetakan jasa merupakan usaha yang memproduksi bermacam media cetak seperti spanduk, banner, pamflet dan lain sebagainya. Ada banyak  usaha percetakan yang menawarkan berbagai promo, hadiah, maupun dengan harga yang murah. Jika pelanggan kurang puas dengan hal tersebut semua akan sia-sia. Tujuan dari penelitian ini yaitu  membantu pemilik CV.Mega Media mengetahui tolak ukur kepuasan pelanggan untuk dapat bersaing dengan percetakan yang lain. Peneliti akan menganalisa  mengenai kepuasan pelanggan percetakan dengan atribut nama, jenis kelamin, usia, jenis pesanan, harga, pelayanan, kualitas produk, loyalitas, dan kepuasan. Dengan memanfaatkan teknik data mining  dari ketiga kali pengujian yang telah dilakukan pada dataset kepuasan pelanggan  yang dibagikan kepada 100 pelanggan, dapat di prediksi menggunakan algoritma C4.5 (decision tree)  dengan hasil  akurasi sebesar 93.00%  dengan bantuan tools Rapidminer 9.9. Dengan hasil  tersebut dapat digunakan untuk mengukur tingkat kepuasan pelanggan pada percetakan CV. Mega Media.
Co-Authors Agung Purwanto Andy Ismail arie wahyu pribadi Arindya Khauli Awanda Octavianti Putri Benny Setyawan Elma Tiana Geofanny Widianto Sihite Hasan, Patmawati Lukman Bachtiar Mauli Haspianto Melano, Reynaldi Minarni Muhamad Rizky Nur Rachmat Fajar Ramadhani Nurul Wahidah Puji Susanti Puji Susanti Rafli Pratama Sari Atul Hilaliyah SATRIYAS ILYAS Tobias Alexander Ummy Sholihah Yunita, Selviana