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Journal : JURNAL MITRA MANAJEMEN

PENGARUH POLA KERJA DAN KECERDASAN EMOSIONAL TERHADAP BUDAYA ORGANISASI KARYAWAN (STUDI KASUS PADA STIKOM CKI JAKARTA) Atik Budi Paryanti
JURNAL MITRA MANAJEMEN Vol 5, No 1 (2013): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v5i1.566

Abstract

ABSTRACTAtik Budi Paryanti, Suryadarma University, November 2013, Influence Pattern Against EmotionalIntelligence Work and Organizational Culture, (Case study In STIKOM CKI Jakarta).The purpose of this study was to determine the influence of work pattern and emotional intelligence onorganization culture at STIKOM CKI JAKARTA. The influence of emotional intelligence as an element of humanresources within an organization need to be reviewed and developed. Good working attitude needed to improveorganizational performance. A very significant in improving the performance of the organization to face thechallenges of global competition is through work pattern and emotional intelligence, the end goal is to makecontinuous improvements in order to focus on customer pattern. With the above background, the researcher isinterested in doing research on human resources in STIKOM CKI JAKARTA, it is known that the organization hasimplemented government management standards. There are three variables studied influence, namely: 1) workpattern (X1), 2) emotional intelligence (X2), to 3) the organization culture (Y).The method used in this study is a survey method with causal approach. Meanwhile, to analyze data aboutwhether or not the effect of one variable with another variable using path analysis (path analysis). Samplecollection technique is to use the technique of "probability sampling", ie the "simple random sampling", obtained40 samples from all populations were available. Validity and reliability data for each variable using the MicrosoftExcel software, then performed the normality test, homogeneity and linearity test that analyzes the requirementsare met. The hypothesis was tested with SPSS Statistics software covering correlation test and regression test,so it can perform comparison t test and F test on all variables studied.From the analysis of X1 on Y obtained path coefficient (ρyx1) = 0.715 with t = 13.805 and the real level α = 0.05 isobtained t table = 1.6849. Since the value of t count > t table, then reject Ho, hence path coefficient is significant,it is evident that a positive work pattern directly influences the organization culture. X2 analysis of the Y valuesobtained path coefficients (ρyx2) = 0.621 at t = 3.738 and the real level α = 0.05 is obtained t table = 1.6849. Sincethe value of t count > t table, then reject Ho is thus very significant path coefficients, it is evident that theemotional intelligence in a positive direct influence on organization culture. Analysis of X1 and X2 on Y obtainedcoefficient of determination (rx1x2) = 0.933 with F = 184.361 count and the real level α = 0.05 and obtained F table= 3.23. Since the value of F count > F table, then reject Ho is thus very significant path coefficients, it is evidentthat the work pattern and culture in a positive direct influence on organization culture.Keywords: influence, work pattern, emotional intelligence, organization culture
FASE EKONOMI KOREA SELATAN MENUJU TINGGAL LANDAS DAN FAKTOR-FAKTOR PENDUKUNGNYA Azwirda Aziz; Hamdi Nur; Atik Budi Paryanti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.742

Abstract

ABSTRACT: Korea was one of the poorest countries in the world in the 1960s. However, by 1995 South Korea had become the 11th largest economy in the world. South Korea's phenomenal economic growth is also known as the "Miracle on Han River" (the Han river is a river that flows across the capital Seoul). Indonesia and South Korea have almost the same start of economic development with the per capita income of the population which is also almost the same but with different achievements. There is a contrast between the economic success of these two countries as seen in the GDP per capita of the two countries which is much different. This study aims to find out what policies they have implemented, what development models they have implemented and what factors influence it. Next, compare the economic development of Indonesia with that of Korea to see more clearly the lessons that can be drawn in developing the country's economy. This research is a library study. The results of the research show 1. South Korea's industrialization policy is carried out consistently while Indonesia is inconsistent 2. South Korea is poor in natural resources while Indonesia is rich in natural resources. The lack of natural resources has made them carry out ambitious industrialization policies by gradually developing heavy industries and hi-tech industries. Therefore, the path taken is to limit foreign investment, protect local industries and strengthen them so that they can compete for exports. Meanwhile, Indonesia, which is rich in natural resources, invites foreign investment in natural resource extraction and exports based on natural resources, but forgets to develop a competitive industry. Keyword: economic growth, development models, foreign investment,   
ANALISIS PENGARUH CUSTOMER SATISFACTION DAN TRUST IN BRAN TERHADAP CUSTOMER RETENTION (Studi Kasus Pengguna Kartu XL di Sekolah Tinggi Manajemen Labora) Sumarsid Sumarsid; Atik Budi Paryanti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.752

Abstract

ABSTRACTThis study aims to determine several factors that can affect customer retention, including customer satisfaction and trust in brand. Therefore, it is necessary to know how the company, in this case XL as the object of research, applies these factors in order to increase customer retention of XL card users, either partially or simultaneously. The type of research used is research with a quantitative descriptive approach. This research uses samples of 31 XL card users at Labora Management College. Based on the hypothesis test with the t test, it was found that a significant value of Customer Satisfaction was 0.142> 5% (0.142> 0.05), thus to> tα then Ha (alternative hypothesis) was rejected and Ho (hypothesis nil) was accepted. This means that partially Customer Satisfaction has no significant effect on Customer Retention of XL card users at Labora Management College. Likewise, the significant value for the X2 Trust In Brand variable is 0.169> 5% (0.169> 0.05), thus to> tα, then Ha (alternative hypothesis) is rejected and Ho (null hypothesis) is accepted. This means that the X2 Trust In Brand variable partially does not have a significant effect on Customer Retention of XL card users at Labora Management College Based on the hypothesis test with the F test, it is found that the significant value of F is 0.007, meaning <5%, (0.007 <0.05) thus Ho is rejected and Ha is accepted so that it can be concluded that simultaneously Customer Satisfaction and Trust In Brand have a significant effect on Customer Retention of XL card users. at Labora College of Management. Based on the results of multiple linear regression analysis, the equation Y = 4.365 + 0.157 X1 + 0.262 X2 means that if the Customer Satisfaction value is increased by 1 point / unit, then Customer Retention (Y) will increase by 0.157 points / unit, while each increase in Trust In Brand the value is increased. 1 point / unit, then Customer Retention (Y) will increase by 0.262 points / unit Keywords: Customer Satisfaction, Trust In Brand and Customer Retention