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All Journal Jurnal Teknik ITS IPTEK Journal of Proceedings Series JURNAL SOSIAL HUMANIORA (JSH) Asia-Pacific Management and Business Application Jurnal Studi Manajemen dan Bisnis Sewagati

Syairudin, Bambang

Departemen Teknik Industri Institut Teknologi Sepuluh Nopember

Author-ID : 1418362

Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

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Application of Lean Production/Construction to Reduce Waste in Pipe Gas Construction (Case Study of Semare-Tie in KM 19 Pipa Porong Grati Gas Development Project PT Pertamina Gas) Widayat, Taufik; Syairudin, Bambang
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

The lean approach, which was initially used in manufacturing industry, now is widely adopted by the construction industry called lean construction, in order to reduce waste and to optimize the value. This study was conducted to see the suitability of the lean construction approach on the EPC project of gas pipeline installation. This study is viewed from the Company side as the owner particularly in engineering aspect which is carried out by the company itself. Engineering work is deemed as a key to the next activity which is effective and efficient procurement and construction phase. Almost all similar projects show the same symptoms such as: low quality of engineering work (amendment value above 10%), target and realization lagging of its progress, re-work, weak coordination and residual materials. Therefore, the urgency to make improvements occur with the Lean Construction approach described in Big Picture Mapping, Value Stream Analysis Tool, Pareto Diagram, Fishbone Diagram at each stage of the engineering work EPC gas pipeline. Value Added (VA) activities were obtained at 39.35% and Non-Added Value (NVA) activities at 60.65%, engineering work quality classified as poor (amendment value 12.81%). The application of a lean construction approach is suitable to be applied in Company for gas pipe installation projects but with some notes. Then a comprehensive evaluation is required to evaluate man power, load, and skills needed and eventually to be standardized in an acknowledged company standard in order to make every project to be done punctually. The dominant root cause of the problem is the engineering contract form (a lump-sum engineering contract) and company policy as the reference to identify the contract form itself

Analysis of the Effect of Service Quality on Satisfaction of Visitors of Blitar Agrotourism Using Servqual Saadillah, Dinu; Syairudin, Bambang
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Blitar kakao agro tourism object is a combination of tourism and cocoa fruit plantations combined into agro-educational tourism to become a destination that is not only interesting to visit but also provides educational values for visitors, especially related to cocoa fruit. In addition, tourism managers must also be able to create satisfaction with visitors, one of which is by providing the best service. Therefore, this study was conducted with the aim to determine the effect of service quality on visitor satisfaction of Blitar kakao agrotourism. Service quality includes latent tangible variables, responsiveness, assurance, empathy, and reliability obtained by standardized regression weights which shows an estimate value for the effect of ServQual variables on visitor satisfaction of 0.88, while the results of regression weights get the value of S.E. amounting to 0.128, C.R. 9,261. Besides that, it can also be seen that the value of p value for the relationship between service quality (ServQual) and visitor satisfaction <0.05 so that it can be concluded that service quality has a significant effect on visitor satisfaction. From the structural method it can also be known which indicators have the most influence on service quality where based on the results of the analysis it is found that the reliability dimension has the most influence from the other four dimensions of service quality. This research model can be said to be feasible and acceptable because it has a GFI value of 0.9, TLI of 0.96 and CFI of 0.98

The Effect of Organizational Learning, Organizational Culture and Innovation in Project Performance of PT. PLN (Persero) Alfionita, Ajrina; Syairudin, Bambang; Maâ€™ruf, Buana
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2019i5.6278

Business challenges involving external and internal problems occur within the attempts made by PT. PLN (Persero) in providing electricity services and in completing the 35.000 MW electricity project. External problems are related to Holder of Electricity Service Business Permit or Pemegang Usaha Penyediaan Tenaga Listrik (PIUPTL) that has opened this business as a non-monopolistic business. Meanwhile, internal problems include inadequate number of employees and imbalance proportion of employees who are retiring shortly. Those issues demand the company to guarantee that all organizational knowledge is well-documented before the retirement, regeneration and employee placement. In addition, the competence of employees and structural staffs should be improved. These attempts have to be administered to utilize the knowledge owned by the company to drive new innovations in order to improve the services given to customers and to improve the corporate performance. The building of new power plants and transmissions should be well-anticipated by PT. PLN (Persero) Unit Induk Distribusi that hold the responsibility related to the quality of electricity distribution. In order to run those roles, it is necessary to determine clear target of Action Plan and Company Budget for new projects, infrastructure maintenance for electricity distribution to avoid energy not sales. The success of company projects is measured by several parameters including time, quality and costs. The success of those project can be achieved through good innovation, organizational culture and organizational learning that have been empirically validated in prior research. However, research on the simultaneous influence of those three variables on the success of a project especially on the utility aspect has not yet been conducted. This research was conducted to investigate variables that were assumed to have significant influence on project performance including organization learning, organizational culture and innovation. This research involved 75 unit managers of Unit Pelaksana Pelayanan Pelanggan in all Unit Induk Distribusi all over Indonesia. In this research, the Structural Equation Modelling (SEM) was used in data validation and data analysis. The results of this research showed that Organizational Culture had a significant and positive influence on Project Performance. Meanwhile, Organizational Learning was found to have a positive and significant influence on Innovation. Those findings are expected to provide valuable insights for the company management in designing work programs to improve Organizational Culture and Organizational Learning

Analysis of the Influence of Public Participation Against the Success of Community-Based Sanitation Program (SANIMAS) in Paciran Village, Paciran District, Lamongan Regency Dhiyas Yudi Prakoswo; Bambang Syairudin
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Sanimas program in East Java province has been implemented from 2003 and based on the results of monitoring conducted on the sustainability of the Sanimas program as much as 30% work only partially and 8% does not work. Failure in achieving the result of the development program did not reach the target due to lack of community participation In 2017, the Directorate General of Human Settlements, the Ministry of Public Works and Housing has a project in the form of community-based Sanitation development (SANIMAS) located in Paciran village, Paciran district, Lamongan regency, which is a communal waste water treatment with an initial number of users 55 patriarch. The SANIMAS Program in Paciran Village can be assessed successfully because it still works well and is able to increase its service number significantly. There were 93 new participant in the period of 1 year so that the total users reached 148 patriarch. This research is to examine dominant factors in the community participation that affects to the success of the Sanimas program in Paciran village. Start by spreading the questionnaires to the resident of Paciran village who participated in the SANIMAS program. Once collected data is further analyzed with a quantitative descriptive approach. SPSS analysis tools are used to determine the factors by analyzing internal factors including age variables, gender, occupation, amount of income, number of families, education level, and knowledge of SANIMAS. While the external factors include the role of local governments, the role of village government, the role of community leaders, the role of facilitators/ consultants and the role of regional regulations/ LAWS. From the results of analysis obtained the dominant internal factors affecting the form and level of community participation is age, knowledge SANIMAS, the amount of income, type of work, level of education and the number of families. While the dominant external factors affecting the form and the level of community participation is the local regulation/ law and local government. The proposed policy to increase the success achievement of the SANIMAS program in Paciran village is that KPP will routinely held a meetings with RT and RW and to find solutions related to emerging issues and socialization to citizens will be conducted with the approach of citizen activities such as community gathering, moslem recitation etc

Analysis on Quality of Service at Design and Engineering Department by Using Servqual, IPA, and QFD Methods Heru Indrawidjajanto; Bambang Syairudin
IPTEK Journal of Proceedings Series No 1 (2020): The 1st International Conference on Business and Engineering Management (IConBEM)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2020i1.11337

PT. Semen Indonesia develops the cement business in Indonesia by striving to be at the forefront in the world of the cement manufacturing business, as well as trying to be a calculated player in the cement derivative business. To achieve this goal, the Department of Design & Engineering, as a supporting function, always strives to provide the best service for customers, namely other work units within PT. Semen Indonesia group. There are 20 service attributes used as indicators in the questionnaire, covering five dimensions of service quality, namely tangible, empathy, responsiveness, reliability, and assurance. The measurement of the level of customer satisfaction of the Design & Engineering Department is carried out by Service Quality (Servqual), Importance Performance Analysis (IPA), Quality Function Deployment (QFD) methods. The results show that based on Servqual analysis, in general, customers are still not satisfied with the resulting performance. Based on the results of the IPA analysis, five service attributes are the top priority for improvement, namely: coordination with customers, completion of Engineering work according to the agreed time, solutions to customer problems, able to meet customer needs, and product engineering by customer desires. Based on the results of the QFD analysis, there are six strategic steps in the work program carried out to improve service quality in the Design & Engineering Department.

A concept to Reduce Idle Time on Stevedoring Activities in a Container Terminal Nurul Khafid; Bambang Syairudin
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

The flow of goods is still dominated by sea transport compared with other modes of transport so that the container terminal is very important role in the economic system of a country. The main indicator of performance of a container terminal is the total container throughput in TEUs per year. Recording is done in the process of stevedoring activities. It was found that the idle container cranes (CC) increases higher than the increase in throughput that is 77% compared with 22%. This should not apply instead. Waiting for a load and Combined Terminal Tractor (CTT) / truck are the largest contributor to the idle CC. No one can be sure that the cargo does not exist because there is no CTT which brings, or the container is not ready. The results showed that by changing the arrangement of CC and CTT obtained the increase in number of containers underserved. Another result is a decrease in the average number of ships that was rejected due to full berth and unloading equipment utilization

Arrange The Factors to Improve Employees Performance in PT. XYZ by Using Fuzzy Logic Approach Berlian Fatikh Mubaarok; Bambang Syairudin
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

The success of a company is often seen in the company's human resources. Increased employee performance is very important for human resource management in companies that assist individual development, improve organizational performance, improve employee productivity and for the achievement of long-term objectives of the company. This research proposes is going to suggest the factors to improve the employee's motivation and performance. The pattern of these factors can be used as one of supports to improve the employee's performance in PT.XYZ. PT.XYZ hasn’t “tools” yet to find and improve the employees performance. This study uses data from questionnaires with Likert scale and calculated by using relative importance index (RII) to determine the importance of fuzzy factor and logic to see the influence and prediction value of employee performance improvement level. The final result and this research get result of the possibility of employee performance improvement equal to 46,6% Factor to pay attention on employee performance is teamwork, this factor get very high valuation from employees

Employee Engagement Measurement which Affecting Turnover at ABC Banking Company M. Archam Ubaidillah; Bambang Syairudin; Indung Sudarso
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

In 2017, there were 84 employees had voluntarily quit in ABC bank indicating 1.90% turnover ratio. This number was the highest record for the last 4 years, and almost reaching the maximum allowed limit (2.00%). This turnover resulted financial loss for the company, therefore the number must be reduced. Some research in the past found low engagement level allowed an employee to have an intention to quit. This research purpose was to reveal the most dominant factor affecting the employee engagement. The object of this research was the staff-level permanent employee of ABC bank, situated in central office Surabaya. Employee engagement construct was formed from job and organization engagement factors, with seven antecedent factors (job characteristic, perceived organizational support, perceived supervisor support, coworker relations, rewards and recognition, organizational justice and self-consciousness), and the intention to quit as the consequence factor. From 266 participants found 37.22% were disengaged, and 72.73% of them had an intention to quit. The model analysis implied that perceived supervisor support had a highest influence on engagement, and consequently effecting the intention to quit. This research concluded that supervisor role improvement is required to support human resource strategy to achieve the competitive advantage

Green Supply Chain Management Consideration Using Analitycal Network Process (ANP) Method in Supplier Selection in PT. XYZ Satria Fitrah Wicaksana; Bambang Syairudin
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2019i5.6346

The concept of Green Supply Chain Management (GSCM) is to integrate supply chain management with consumers, which includes the process of resource extraction, product design and development, distribution, waste disposal and recycle processes based on the thought of saving the environment. The problem found in this study is that suppliers pay little attention to environmental aspects as well as safety, delivery delays and quality. Government regulations related to the industry regarding the environment and the increasing number of people who switch to green products compel industry players to start incorporating environmental aspects into each of their production processes. This study uses the green supply chain management (GSCM) concept that integrates environmental aspects into business processes in the industry and discusses standardization of supplier selection. Selection of suppliers is an important problem that must be consider by the company in order to get suppliers who can support and improve the competitiveness of the company. The sample in this study was top management who worked at PT XYZ. Data collection techniques is using a questionnaire. The analysis of the green supplier selection was carry out using the Analytical Network Process (ANP) method because ANP is one method that is able to represent the importance of various parties by considering the interrelationships between the criteria and the existing sub-criteria. Criteria for selecting suppliers are financial, environmental, quality, technical (service). An ANP linkage model is base on the identification of criteria and sub-criteria and the interrelationships between the two. All of the criteria and sub-criteria are compare with each other. The comparison scores are process and obtained scores for each alternative supplier. The results is obtained data quality criteria have a score of 0.319, environmental criteria have a score of 0.254, technical criteria (service) has a score of 0.216 financial criteria has a score of 0.211. The supplier's recommendation is PT C because it has the highest score of 0.363

Designing Strategy Agent Link Using SWOT Analysis Based On Business Canvas Model Service Company: Indonesia Company Case Study Eriza Nira Rismia; Bambang Syairudin; Fuad Achmadi
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

OJK (Financial Services Authority) in collaboration with Indonesia Bank issued smart services and Bank XYZ (Persero) Tbk issued Agent link which is a non-office financial transaction service and link agent is an extension of XYZ Bank and XYZ (Persero) Tbk Branch X. Total agency x in 2018 as many as 57 agents. And the performance of link agents built by Surabaya branch X office for its transaction is low compared to the branch office built by Surabaya area office. This research is conducted to analyze the strategies implemented to help increase transaction agent linkage in Surabaya X branch office using SWOT analysis based on Business Model Canvas to improve performance in terms of several aspects and for decision stage using QSPM and the result with (TAS) on external factors is greater than the internal factor TAS, that’s means the right strategy decision to improve performance of Agent Link on Bank XYZ is by extensification. method it is expected that the company can use it as a foothold in deciding policy or evaluation of improvement on company

Co-Authors Abyan Naufal Allam Alfionita, Ajrina Berlian Fatikh Mubaarok Danang Mustika Widya Dhiyas Yudi Prakoswo Eriza Nira Rismia Fuad Achmadi Gogor Arif Handiwibowo Gogor Arif Handiwibowo Handiwibowo, Gogor Arif Heru Indrawidjajanto Indung Sudarso Insan Marthian Lissa Rosdiana Noer Lissa Rosdiana Noer Lissa Rosdiana Noer M. Archam Ubaidillah Maâ€™ruf, Buana Mohammad Fauzan Moses L Singgih Nurul Khafid Redi Yuniansyah Elyanto Saadillah, Dinu Satria Fitrah Wicaksana Tatbita T. Suhariyanto Tommy Ivantoro Widayat, Taufik Widiasatria Utama Yanuar Rafi Rahadian

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