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All Journal Jurnal Teknik ITS IPTEK Journal of Proceedings Series JURNAL SOSIAL HUMANIORA (JSH) Asia-Pacific Management and Business Application Jurnal Studi Manajemen dan Bisnis Sewagati
Syairudin, Bambang
Departemen Teknik Industri Institut Teknologi Sepuluh Nopember
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

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Application of Lean Production/Construction to Reduce Waste in Pipe Gas Construction (Case Study of Semare-Tie in KM 19 Pipa Porong Grati Gas Development Project PT Pertamina Gas) Widayat, Taufik; Syairudin, Bambang
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (769.197 KB) | DOI: 10.12962/j23546026.y2019i5.6353

Abstract

The lean approach, which was initially used in manufacturing industry, now is widely adopted by the construction industry called lean construction, in order to reduce waste and to optimize the value. This study was conducted to see the suitability of the lean construction approach on the EPC project of gas pipeline installation. This study is viewed from the Company side as the owner particularly in engineering aspect which is carried out by the company itself. Engineering work is deemed as a key to the next activity which is effective and efficient procurement and construction phase. Almost all similar projects show the same symptoms such as: low quality of engineering work (amendment value above 10%), target and realization lagging of its progress, re-work, weak coordination and residual materials. Therefore, the urgency to make improvements occur with the Lean Construction approach described in Big Picture Mapping, Value Stream Analysis Tool, Pareto Diagram, Fishbone Diagram at each stage of the engineering work EPC gas pipeline. Value Added (VA) activities were obtained at 39.35% and Non-Added Value (NVA) activities at 60.65%, engineering work quality classified as poor (amendment value 12.81%). The application of a lean construction approach is suitable to be applied in Company for gas pipe installation projects but with some notes. Then a comprehensive evaluation is required to evaluate man power, load, and skills needed and eventually to be standardized in an acknowledged company standard in order to make every project to be done punctually. The dominant root cause of the problem is the engineering contract form (a lump-sum engineering contract) and company policy as the reference to identify the contract form itself
Analysis of the Effect of Service Quality on Satisfaction of Visitors of Blitar Agrotourism Using Servqual Saadillah, Dinu; Syairudin, Bambang
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (498.924 KB) | DOI: 10.12962/j23546026.y2019i5.6288

Abstract

Blitar kakao agro tourism object is a combination of tourism and cocoa fruit plantations combined into agro-educational tourism to become a destination that is not only interesting to visit but also provides educational values for visitors, especially related to cocoa fruit. In addition, tourism managers must also be able to create satisfaction with visitors, one of which is by providing the best service. Therefore, this study was conducted with the aim to determine the effect of service quality on visitor satisfaction of Blitar kakao agrotourism. Service quality includes latent tangible variables, responsiveness, assurance, empathy, and reliability obtained by standardized regression weights which shows an estimate value for the effect of ServQual variables on visitor satisfaction of 0.88, while the results of regression weights get the value of S.E. amounting to 0.128, C.R. 9,261. Besides that, it can also be seen that the value of p value for the relationship between service quality (ServQual) and visitor satisfaction <0.05 so that it can be concluded that service quality has a significant effect on visitor satisfaction. From the structural method it can also be known which indicators have the most influence on service quality where based on the results of the analysis it is found that the reliability dimension has the most influence from the other four dimensions of service quality. This research model can be said to be feasible and acceptable because it has a GFI value of 0.9, TLI of 0.96 and CFI of 0.98
The Effect of Organizational Learning, Organizational Culture and Innovation in Project Performance of PT. PLN (Persero) Alfionita, Ajrina; Syairudin, Bambang; Ma’ruf, Buana
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2019i5.6278

Abstract

Business challenges involving external and internal problems occur within the attempts made by PT. PLN (Persero) in providing electricity services and in completing the 35.000 MW electricity project. External problems are related to Holder of Electricity Service Business Permit or Pemegang Usaha Penyediaan Tenaga Listrik (PIUPTL) that has opened this business as a non-monopolistic business. Meanwhile, internal problems include inadequate number of employees and imbalance proportion of employees who are retiring shortly. Those issues demand the company to guarantee that all organizational knowledge is well-documented before the retirement, regeneration and employee placement. In addition, the competence of employees and structural staffs should be improved. These attempts have to be administered to utilize the knowledge owned by the company to drive new innovations in order to improve the services given to customers and to improve the corporate performance. The building of new power plants and transmissions should be well-anticipated by PT. PLN (Persero) Unit Induk Distribusi that hold the responsibility related to the quality of electricity distribution. In order to run those roles, it is necessary to determine clear target of Action Plan and Company Budget for new projects, infrastructure maintenance for electricity distribution to avoid energy not sales. The success of company projects is measured by several parameters including time, quality and costs. The success of those project can be achieved through good innovation, organizational culture and organizational learning that have been empirically validated in prior research. However, research on the simultaneous influence of those three variables on the success of a project especially on the utility aspect has not yet been conducted. This research was conducted to investigate variables that were assumed to have significant influence on project performance including organization learning, organizational culture and innovation. This research involved 75 unit managers of Unit Pelaksana Pelayanan Pelanggan in all Unit Induk Distribusi all over Indonesia. In this research, the Structural Equation Modelling (SEM) was used in data validation and data analysis. The results of this research showed that Organizational Culture had a significant and positive influence on Project Performance. Meanwhile, Organizational Learning was found to have a positive and significant influence on Innovation. Those findings are expected to provide valuable insights for the company management in designing work programs to improve Organizational Culture and Organizational Learning
Designing Citizen Business Loan Model to Reduce Non-Performing Loan: An Agent-based Modeling and Simulation Approach in Regional Development Moses L Singgih; Bambang Syairudin; Tatbita T. Suhariyanto
APMBA (Asia Pacific Management and Business Application) Vol 2, No 3 (2014)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (676.176 KB) | DOI: 10.21776/ub.apmba.2014.002.03.1

Abstract

Citizen Business Loan (CBL) constitutes a program poverty alleviation based on economic empowerment of small and medium enterprise. This study focuses on implementation of CBL at Regional Development Bank branch X. The problem is the existing of interdependencies between CBL’s implements (Bank) and the uncertainty of debtor’s capability in returning the credit. The impact of this circumstance is non-performing loan (NPL) becomes relatively high (22%). The ultimate objective is to minimize NPL by designing the model based on the agent that can represent the problem through a simulation using agent-based modeling and simulation (ABMS). The model is considered by managing the probability of the debtor to pay or not based on 5 C categories, they are: character, capacity, capital, condition, and collateral that inherent to each debtor. There are two improvement scenarios proposed in this model. The first scenario only involves the first category of debtor in simulation. The result of this scenario is NPL value as 0%. The second scenario includes the first and second of debtor’s category in simulation and resulting NPL value between 4.6% and 11.4%.
Identifikasi dan Pengukuran Ketercapaian Implementasi Knowledge Transfer pada Direktorat Human Resource Development PT. Pelindo III (Persero) Abyan Naufal Allam; Bambang Syairudin
Jurnal Teknik ITS Vol 7, No 1 (2018)
Publisher : Direktorat Riset dan Pengabdian Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23373539.v7i1.28645

Abstract

PT Pelabuhan Indonesia III (Persero) merupakan salah satu perusahaan BUMN terbesar yang bergerak dibidang operator pelabuhan. Dengan dikeluarkanya peraturan pemerintah nomor 17 tahun 2008, memberikan ancaman tersendiri bagi PT Pelindo III akan munculnya pesaing-pesaing usaha sejenis. Melihat bahwa sebelumnya PT Pelindo III merupakan perusahaan pelabuhan satu-satunya di Indonesia yang memiliki knowledge penting, membuat PT Pelindo III menginisiasikan untuk melakukan perancangan knowledge management pada perusahaan tekhusus pada direktorat human resource development. Namun dalam berjalannya knowledge management tersebut masih sering terjadi kesalahan-kesalahan kerja pada pegawai. sehingga diperlukan suatu pengukuran terhadap knowledge transfer yang menjadi pilah pada knowledge management itu sendiri. Dalam penelitian ini akan dirancang sebuah pengukuran ketercapaian implementasi knowledge transfer pada direktorat human resource development di PT Pelindo III (Persero). Proses pengidentifikasian knowledge akan dilakukan dengan menggunakan knowledge audit, kemudian dilakukan pembobotan dan pengukuran aspek knowledge transfer dengan menggunakan framework SECI, dan dilakukan pengolahan data menggunakan river diagram serta stairs diagram. Bedasarkan hasil identifikasi terdapat total 79 knowledge yang terdiri dari empat divisi pada direktorat human resource development. Dan didapatkan adanya gap ketercapaian implementasi knowledge transfer pada tiap knowledge yang ada.
Perencanaan dan Pengendalian Proyek Konstruksi dengan Metode Critical Chain Project Management dan Root Cause Analysis Widiasatria Utama; Bambang Syairudin
Jurnal Teknik ITS Vol 9, No 2 (2020)
Publisher : Direktorat Riset dan Pengabdian Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23373539.v9i2.54339

Abstract

Dalam proses mencapai tujuan, proyek memiliki karakteristik yang disebut sebagai triple constraint, antara lain target waktu, biaya, dan persyaratan kinerja yang spesifik. Keterlambatan pengerjaan proyek merupakan permasalahan yang sedang dihadapi oleh PT. Hasta Karya Perdana sebagai kontraktor utama proyek pengadaan barang dan jasa konstruksi GI 150 kV Arjasa, secara umum hal ini disebabkan oleh permasalahan yang dialami oleh stakeholder internal dan eksternal proyek. Berdasarkan hasil penyebaran kuesioner penyebab keterlambatan pengerjaan proyek pada manajemen proyek dan tim proyek GI 150 kV Arjasa PT. Hasta Karya Perdana didapat 3 penyebab utama keterlambatan pengerjaan proyek terdiri dari kategori method, material, dan man. Dari hasil dokumentasi pembelajaran dan pengetahuan proyek didapatkan 7 aspek yang menjadi keberhasilan dalam pengerjaan proyek, digolongkan dalam kelompok kontraktor utama, subkontraktor, dan pemilik proyek. Sedangkan terdapat 14 aspek yang menghambat pengerjaan proyek, dapat digolongkan dalam kelompok kontraktor utama, subkontraktor, pemilik proyek, dan faktor eksternal. Kemudian berdasarkan hasil pengolahan dengan Microsoft Project didapatkan durasi pengerjaan proyek dengan CCPM menjadi 601,05 hari kalender termasuk dengan buffer waktu dan pengurangan biaya tenaga kerja sebesar Rp495.389.930.
Segmentation Analysis of Students in X Course with RFM Model and Clustering Yanuar Rafi Rahadian; Bambang Syairudin
JURNAL SOSIAL HUMANIORA (JSH) Special Edition 2020
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v0i1.6776

Abstract

In the business world, the competition to maintain and obtain more customers has become tougher. The presence of new players entering the market is driven by the developments of internet and advertisement. The X guitar course is an institution engaged in the field of non-formal education services. The customers are the course student that has made the payment transaction. The map of customer segmentation is one of the most important components in finding the main needs of each customer. Know the main needs of each customer is expected to increase the customer’s loyalty. Customer segmentation can be done by using the clustering method through a data mining approach in the form of RFM (Recency, Frequency and Monetary) Models. Recency is the data of the last payment transaction date. Frequency shows the number of course payment transactions. Monetary comes from the nominal amount of the transaction. RFM data is combined with the Fuzzy Gustafson-Kessel and K-Means clustering method to produce output in the form of k-clusters of customer. The formed segment is expected to represent the need of customers that vary by using validation process with the Global Silhouette Index. The customer population of the course is 225 students. It has been concluded that the RFM score for each subject by using 3 FGK clusters is the optimum cluster model with the largest Silhouette Index, which is 0.523. This research is expected to provide an in-depth analysis of customer segmentation for X guitar course.
Analysis of the Influence of Public Participation Against the Success of Community-Based Sanitation Program (SANIMAS) in Paciran Village, Paciran District, Lamongan Regency Dhiyas Yudi Prakoswo; Bambang Syairudin
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (570.112 KB) | DOI: 10.12962/j23546026.y2019i5.6284

Abstract

Sanimas program in East Java province has been implemented from 2003 and based on the results of monitoring conducted on the sustainability of the Sanimas program as much as 30% work only partially and 8% does not work. Failure in achieving the result of the development program did not reach the target due to lack of community participation In 2017, the Directorate General of Human Settlements, the Ministry of Public Works and Housing has a project in the form of community-based Sanitation development (SANIMAS) located in Paciran village, Paciran district, Lamongan regency, which is a communal waste water treatment with an initial number of users 55 patriarch. The SANIMAS Program in Paciran Village can be assessed successfully because it still works well and is able to increase its service number significantly. There were 93 new participant in the period of 1 year so that the total users reached 148 patriarch. This research is to examine dominant factors in the community participation that affects to the success of the Sanimas program in Paciran village. Start by spreading the questionnaires to the resident of Paciran village who participated in the SANIMAS program. Once collected data is further analyzed with a quantitative descriptive approach. SPSS analysis tools are used to determine the factors by analyzing internal factors including age variables, gender, occupation, amount of income, number of families, education level, and knowledge of SANIMAS. While the external factors include the role of local governments, the role of village government, the role of community leaders, the role of facilitators/ consultants and the role of regional regulations/ LAWS. From the results of analysis obtained the dominant internal factors affecting the form and level of community participation is age, knowledge SANIMAS, the amount of income, type of work, level of education and the number of families. While the dominant external factors affecting the form and the level of community participation is the local regulation/ law and local government. The proposed policy to increase the success achievement of the SANIMAS program in Paciran village is that KPP will routinely held a meetings with RT and RW and to find solutions related to emerging issues and socialization to citizens will be conducted with the approach of citizen activities such as community gathering, moslem recitation etc
Analysis on Quality of Service at Design and Engineering Department by Using Servqual, IPA, and QFD Methods Heru Indrawidjajanto; Bambang Syairudin
IPTEK Journal of Proceedings Series No 1 (2020): The 1st International Conference on Business and Engineering Management (IConBEM)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2020i1.11337

Abstract

PT. Semen Indonesia develops the cement business in Indonesia by striving to be at the forefront in the world of the cement manufacturing business, as well as trying to be a calculated player in the cement derivative business. To achieve this goal, the Department of Design & Engineering, as a supporting function, always strives to provide the best service for customers, namely other work units within PT. Semen Indonesia group. There are 20 service attributes used as indicators in the questionnaire, covering five dimensions of service quality, namely tangible, empathy, responsiveness, reliability, and assurance. The measurement of the level of customer satisfaction of the Design & Engineering Department is carried out by Service Quality (Servqual), Importance Performance Analysis (IPA), Quality Function Deployment (QFD) methods. The results show that based on Servqual analysis, in general, customers are still not satisfied with the resulting performance. Based on the results of the IPA analysis, five service attributes are the top priority for improvement, namely: coordination with customers, completion of Engineering work according to the agreed time, solutions to customer problems, able to meet customer needs, and product engineering by customer desires. Based on the results of the QFD analysis, there are six strategic steps in the work program carried out to improve service quality in the Design & Engineering Department.
A concept to Reduce Idle Time on Stevedoring Activities in a Container Terminal Nurul Khafid; Bambang Syairudin
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (148.008 KB) | DOI: 10.12962/j23546026.y2019i1.5105

Abstract

The flow of goods is still dominated by sea transport compared with other modes of transport so that the container terminal is very important role in the economic system of a country. The main indicator of performance of a container terminal is the total container throughput in TEUs per year. Recording is done in the process of stevedoring activities. It was found that the idle container cranes (CC) increases higher than the increase in throughput that is 77% compared with 22%. This should not apply instead. Waiting for a load and Combined Terminal Tractor (CTT) / truck are the largest contributor to the idle CC. No one can be sure that the cargo does not exist because there is no CTT which brings, or the container is not ready. The results showed that by changing the arrangement of CC and CTT obtained the increase in number of containers underserved. Another result is a decrease in the average number of ships that was rejected due to full berth and unloading equipment utilization
Co-Authors Abyan Naufal Allam Alfionita, Ajrina Berlian Fatikh Mubaarok Danang Mustika Widya Dhiyas Yudi Prakoswo Eriza Nira Rismia Fuad Achmadi Gogor Arif Handiwibowo Gogor Arif Handiwibowo Handiwibowo, Gogor Arif Heru Indrawidjajanto Indung Sudarso Insan Marthian Lissa Rosdiana Noer Lissa Rosdiana Noer Lissa Rosdiana Noer M. Archam Ubaidillah Ma’ruf, Buana Mohammad Fauzan Moses L Singgih Nurul Khafid Redi Yuniansyah Elyanto Saadillah, Dinu Satria Fitrah Wicaksana Tatbita T. Suhariyanto Tommy Ivantoro Widayat, Taufik Widiasatria Utama Yanuar Rafi Rahadian