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Journal : J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan

Desain Formulir Pendukung Surveilans Infeksi Nosokomial di Rumah Sakit Baladhika Husada Jember Ana Nafidatul Nafidatul Khoiroh; Rinda Nurul Nurul Karimah; Ida Nurmawati
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 2 No 1 (2020): December
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v2i1.2249

Abstract

Nosocomial infections if not reported will affect the quality of service and patient satisfaction. This happened at Baladhika Husada Hospital in Jember, namely the absence of a surveillance form for nosocomial infection. This form is important as evidence in determining accreditation standards because accreditation requires documentary proof in writing. This study aims to design an infection surveillance support form based on SNARS edition 1 of 2017. The type of research used in this study is the Research & Development study to design a support form for nosocomial infection surveillance. Data collection techniques using interview, observation, and brainstorming techniques. The subjects of this study were medical record officers, doctors, nurses, PPI, and SNARS accreditation team. This research resulted in identification of the physical aspects of the paper used is F4 paper with a weight of 70 gr and white. The anatomical aspects used on the form are the head of the form located at the top, there are instructions on the form, the font used is arial with a space of 1.15. The content aspect consists of completeness of items, sorting of items, grouping of items, abbreviations, symbols and ways of filling have been adapted to other forms and user needs. The results of this study are in the form of designs that are expected to be used for consideration in planning a form, especially infection surveillance forms. So that the hospital is easier in carrying out recording and reporting activities regarding nosocomial infection surveillance.
Analisis Kepuasan Pasien Rawat Jalan Puskesmas Dringu Kabupaten Probolinggo Ani Nuraini; Ida Nurmawati; Rossalina Adi Wijayanti; Ervina Rachmawati
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 2 No 4 (2021): September
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v2i4.2310

Abstract

Dringu Public Health Center, Probolinggo Region, has a vision to become a public health center with the optimal health services. It can be known from patient satisfaction assessment. So far, the patient satisfaction assessment has never been carried out in Dringu Public Health Center. The purpose of this study was to analyze the outpatient satisfaction of the Dringu Public Health Center, Probolinggo Region, through service quality method based on five (5) service quality dimensions of tangible, reliability, responsiveness, assurance and empathy. This type of research used a quantitative method. The populations consist of 23526 peoples and the samples were 100 respondents. The sampling technique used purposive sampling.  Data were collected by questionnaire. The results showed that the percentage of services in tangible dimension were 86.3% of patient satisfaction and 13.7% of patient dissatisfaction. The percentage of services in reliability dimension were 89.6% of patient satisfaction and 10.4% of patient dissatisfaction. The percentage of services in responsiveness dimension were 69.7% of patient satisfaction and 30.3% of patient dissatisfaction. The percentage of services in the assurance dimension were 68.2% of patient satisfaction and 31.8% of patient dissatisfaction. In the empathy dimension, the percentage of service were 74.1% of patient satisfaction and 25.9% of patient dissatisfaction. It is recommended to create a patient admission flow as well as create a service schedule poster for Dringu public health center.