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All Journal Budimas : Jurnal Pengabdian Masyarakat Indonesian Journal of Islamic Economics and Business Jurnal Manajemen DIVERSIFIKASI Disclosure: Journal of Accounting and Finance SEMB-J: Sharia Economic and Management Business Journal
Hariyadi, Rizky
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Implementasi Standar Operasional Prosedur Pada Costumer Service (Studi Pada Perbankan Syariah di Kota Bengkulu) Shar, Aan; Novrianda, Herry; Hariyadi, Rizky
Jurnal Manajemen DIVERSIFIKASI Vol. 1 No. 4 (2021)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.467 KB) | DOI: 10.24127/diversifikasi.v1i4.1265

Abstract

Tujuan penelitian ini adalah untuk mengetahui implementasi pelayanan berbasis SOP pada perbankan syariah di Kota Bengkulu. Metode penelitian yang digunakan deskriptif kualitatif dengan teknik pengumpulan data primer berupa wawancara terhadap customer service selaku pihak yang pemberi layanan kepada nasabah. Teknik analisis data menggunakan konsep Miles dan Huberman. Hasil penelitian menunjukkan bahwa perbankan syariah di Kota Bengkulu telah menjalani SOP layanan customer service yaitu senyum, sampaikan salam, fokus pada nasabah dan menawarkan bantuan, inisiatif menggali kebutuhan nasabah, mampu menjelaskan produk dan fitur kepada nasabah, melakukan proses dan permintaan nasabah dengan cepat, akurat, selalu melakukan verifikasi dan komfirmasi, tanggapi permintaan nasabah dengan empati, menawarkan produk dan jasa lainnya (crosseling), menawarkan bantuan kembali, mengucapkan terima kasih dan ditutup dengan salam.
Meningkatkan Kinerja Karyawan: (Studi Mengenai Partisipasi Kerja dan Motivasi Kerja Pada Karyawan Koperasi Kota Bengkulu) Hariyadi, Rizky
Disclosure: Journal of Accounting and Finance Vol 3, No 2 (2023)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/disclosure.v3i2.8418

Abstract

The background to this research focuses on the importance of employee performance in facing the challenges of globalization and increasingly fierce business competition. Superior employee performance has a positive impact on achieving company goals, innovation and organizational competitiveness. The two main factors that play a role in improving employee performance are work participation, which involves employees in making decisions and contributing ideas, and work motivation, which encourages employees to achieve goals and give their best effort in Bengkulu City cooperatives. The aim of this study is to examine whether work participation and work motivation influence employee performance either partially or simultaneously. This research is associative research with a quantitative approach. This sampling technique uses non-probability sampling. The sample for this research was 48 members of Koperasi Kartika Kota Bengkulu. While the data analysis technique ini this research used multiple regression analysis. The results of this research are that work participation has a positive but not significant effect on employee performance, while work motivation has a significant positive effect on employee performance. Meanwhile, work participation and work motivation simultaneously have a positive but not significant effect.
Business Feasibility Study Analysis in Islamic Economics Review (Study of Marketing and Operational Management Aspects in the Mischa Crackers Industry in Kampung Melayu District) Febriani, Sela; Hak, Nurul; Hariyadi, Rizky
SEMB-J : Sharia Economic and Management Business Journal Vol. 4 No. 3 (2023): Oktober
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/sembj.v4i3.1203

Abstract

The purpose of this writing is to find out how the feasibility of business in the Mischa cracker industry in Islamic economic review in the aspects of marketing and operational management. To find out this, researchers used descriptive qualitative methods with data collection techniques and used observation, interview and documentation methods. From the results of research and discussion, it is found that it has met all the criteria for business feasibility in marketing and operational management aspects when viewed based on general economic concepts. When viewed from an Islamic point of view, the marketing aspect still has business information defects, but the business can be said to be Islamically feasible when viewed from operational management.
Faktor-Faktor yang Mempengaruhi Tingkat Bagi Hasil Deposito Mudharabah pada Bank Umum Syariah selama Pandemi COVID-Periode 2019-2021 Rosmelina, Helmi; Adetio Setiawan, Romi; Hariyadi, Rizky
Indonesian Journal of Islamic Economics and Business Vol. 9 No. 1 (2024): Indonesian Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN STS Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/ijoieb.v9i1.2271

Abstract

This study aims to analyze the factors influencing the profit-sharing level of mudharabah deposits in Islamic commercial banks both partially and simultaneously during the COVID-19 pandemic in Indonesia from 2019 to 2021. The dependent variable in this study is the profit-sharing rate of mudharabah deposits, while the independent variables include Financing to Deposits Ratio (FDR), Non-Performing Financing (NPF), and Inflation. The population comprises Islamic commercial banks operating in Indonesia that have published comprehensive financial reports during the vulnerable period from 2019 to 2021. Following the selection process, the target population consists of five banks, namely BCA Syariah Bank, Mega Syariah Bank, Panin Dubai Syariah Bank, Bukopin Syariah Bank, and Victoria Syariah Bank. The sampling method employed in this study is a nonprobability sampling technique using purposive sampling. The results indicate that both partially and simultaneously, the variables Financing to Deposits Ratio (FDR), Non-Performing Financing (NPF), and Inflation significantly affect the profit-sharing level of mudharabah deposits. The Coefficient of Determination (R2) reveals that in this study, all independent variables contribute to the dependent variable by 60.9%. The remaining 39.1% is influenced by other variables not included in this study, such as Capital Adequacy Ratio (CAR), interest rates, and other factors.
PEMBERDAYAAN IBU-IBU PKK DENGAN MENERAPKAN METODE PARTICIPATORY LEARNING AND ACTION (PLA) MELALUI PROSES PRODUKSI DAN PEMASARAN SYARIAH DALAM MENGOLAH MINYAK JELANTAH MENJADI SABUN CUCI PIRING CAIR UNTUK MENINGKATKAN PENDAPATAN RUMAH TANGGA Dinata, Roza Lia; Wahyuni, Eka Sri; Hariyadi, Rizky
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol 6, No 2 (2024): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v6i2.14304

Abstract

Pengabdian ini dilakukan di Desa Tanjung Aur II Kecamatan Pino Raya Kabupaten Bengkulu Selatan. Pengabdian ini bertujuan untuk mengeduksi dan memberikan pelatihan kepada ibu-ibu PKK, yang menjadi objeknya adalah ibu-ibu PKK Desa Tanjung Aur II. Dalam kegiatan pengabdian ini peneliti menggunakan metode Participatory Learning And Action (PLA). Fokus utama dari kegiatan ini adalah mengolah minyak jelantah menjadi sabun cuci piring, yang tidak hanya ramah lingungan tetapi juga memiliki nilai ekonomis. Metode PLA dalam program pengabdian masyarakat dilakukan dengan tahapan berikut: a. pra pelatihan, b. edukasi, c. pelatihan, d. evaluasi. Dari hasil penelitian dalam bentuk eduksi dan pelatihan terhadap ibu-ibu PKK Desa Tanjung Aur II dapat dikatakan berhasil memberikan pemahaman tentang proses produksi dan pemasaran syariah serta pemanfaatan limbah minyak jelantah. Terlihat dari antusias masyarakat dalam kegiatan edukasi dan pelatihan mendapatkan respon yang sangat baik dari khalayak sasaran dengan menumbuhan kesadaran masyarakat akan pemanfaatan minyak jelantah, sehingga masyarakat berminat untuk mencoba produk sabun cuci piring yang telah dihasilkan. Kata kunci: Proses Produksi, Pemasaran Syariah, Minyak Jelantah, Pendapatan Rumah Tangga.
Co-Authors Adetio Setiawan, Romi Dinata, Roza Lia Febriani, Sela Herry Novrianda Nurul Hak Rosmelina, Helmi Shar, Aan Wahyuni, Eka Sri