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Mental Accounting in Household Financial Management (Study in Civil Servants of Senior High School Teachers in Sirimau District Ambon) Micrets Agustina Silaya; Chricella Natalia Joseph; Dessy Balik; Debby Likumahua
International Journal of Science, Technology & Management Vol. 2 No. 3 (2021): May 2021
Publisher : International Journal of Science, Technology & Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i3.238

Abstract

Objectives-Financial management is the process of systematically carrying out financial resources to meet the needs of life. In financial management, a person often thinks partially, thus causing illogical use of money because of the mental accounting aspects of the individual. This research aimed to analyze mental accounting in household financial management of civil servants of senior high school teachers in Sirimau District Ambon. Methods - This research was a descriptive study. The sample in this research was civil servant of high school teachers in Sirimau District Ambon. The research was carried out by distributing questionnaires directly to the high school teacher in Sirimau district Ambon. The analysis technique used in this research is descriptive statistics using frequency distribution. Results - The research results indicate that there is a mental acoounting in household financial management. This can be seen from the behavior that tends to classify and enforce differently depending on where the money comes from. In this research, mental accounting is used as a self control in the sense that it does not have a biased effect but a good one.
ANALISIS PENGARUH DIMENSI KUALITAS LAYANAN, CORPORATE IMAGE TERHADAP KEPUASAN MAHASISWA DI UNIVERSITAS PATTIMURA (UNPATTI) AMBON Khaeril dan; Dessy Balik
TAHKIM Vol 10, No 1 (2014)
Publisher : IAIN Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33477/thk.v10i1.68

Abstract

This research aims to determine (1) whether the service quality dimensions has significant and positive effect on the students satisfaction of Pattimura University Ambon?; (2) whether the corporate image has significant and positive effect on the student satisfaction of Pattimura University, Ambon? This research is descriptive using expalanatory methods, data collection is taken through observation, interviews and documentation. Data are analyzed with SPSS version 17.0, through multiple linear regression analysis. The results showed that there are three positive and significant variables which has effect on the student satisfaction of the Pattimura University, Ambon is Empathy (X4), Reability (X5), and Corporate image (X6). There are also 3 insignificant variables to the students satisfaction in the campus of Unpatti Ambon i.e.: responsivness (X1), Assurance (X2), and Tanggible (X3). The most dominant influence variable on the student satisfaction in the campus of Unpatti Ambon is empathy variable (X4) with coefisien of 23.1%, followed by Reability variable with research coefisien at 19.5%, and corporate image (X6) with research coefficient of 17, 3%. Key words: Responsiveness, Assurance, Tanggible, Empathy, Reability, Corporate Image, Student Satisfaction