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All Journal Jurnal Teknologi Dan Sistem Informasi Bisnis Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan
Antonius Alijoyo, Franciskus
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Arts Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Social Sciences

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MEASURING THE USER EXPERIENCE OF THE SATUSEHAT APPLICATION WITH THE HEART METRICS METHOD APPROACH Antonius Alijoyo, Franciskus; Suhaerudin, Suhaerudin; Meilia, Safina
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 4 (2024): March
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i4.1854

Abstract

Satu Sehat application is a transformation of the Peduli Lindungi application as an important innovation step in an effort to utilise information technology to improve the quality of health services. This study aims to measure user satisfaction or user experience of the SatuSehat application using the HEARTMetric method so as to analyse the application from the point of view of user experience satisfaction which includes Happines, Engagment, Adoption, Retention and Task Success. Data collection was carried out by simple random sampling with respondents used in this research sampling test were 140 respondents. After the data is collected, the validity and reliability of the statement items are tested and analysed using Importance Performance Analysis. Based on the results of the analysis, the main priority that needs to be done is to increase and improve the quality of the Happiness variable. OneHealth application developers need to develop features that make it easier for users, innovate features and socialise the use of application features.
Rancang Bangun Aplikasi Pembelian Voucher Wifi dengan Payment Gateway dan Radius Indra Gunawan, Gun Gun; Antonius Alijoyo, Franciskus
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 6 No 2 (2024): April 2024
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v6i2.1340

Abstract

The RT/RW Net business is a promising business opportunity in the digital era, this business provides easy and cheap internet access for the community. However, currently the voucher purchase transaction process is quite complicated. Customers or resellers must come to the sales location, problems occur when RT/RW Net business actors are busy. This causes RT/RW Net business actors to not have time to print WiFi vouchers and carry out WiFi voucher sales transactions. This causes a decrease in sales turnover. The traditional voucher purchasing system through printing vouchers is considered ineffective and inefficient. This research aims to make it easier for customers or resellers to purchase wifi vouchers. The application development process uses the Waterfall method. Android application uses Kotlin, web management application uses Laravel, Payment Gateway uses Xendit, and user management uses Radius. The results of this application make it possible to purchase Wifi vouchers easily and quickly via smartphone. Users can choose a voucher, payment method, and get a voucher code to enter the wifi Network.
Co-Authors Indra Gunawan, Gun Gun Meilia, Safina Suhaerudin, Suhaerudin