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Dwi Lestary
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Decision Sciences, Operations Research & Management Education Engineering Environmental Science Transportation

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PENGARUH KEPEMIMPINAN DAN SIKAP KERJA PERSONIL TERHADAP KUALITAS PELAYANAN LALU LINTAS UDARA DI BANDAR UDARA SOEKARNO HATTA Dwi Lestary; Pangsa Rizkina Aswia
Langit Biru: Jurnal Ilmiah Aviasi Vol 9 No 2 (2016): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (501.781 KB)

Abstract

The purpose of this research is to attain how far the influence of Leadership and Personnel attitude to the performance of Air Traffic Services Quality in Soekarno Hatta Airport. Facing from the back ground problems in Soekarno Hatta Airport has identified that the performance of services (especially Air Traffic Service) not optimally yet, improving the Leadership and Personnel Attitude having an effect in direct to quality of services. Leadership individually has not significantly influence to Air Traffic Services quality at Soekarno Hatta Airport. Personnel Attitude individually has positively influence to Air Traffic Services quality at Soekarno Hatta Airport. The result of research indicate that Leadership And Personnel Attitude together have influence positively to the quality Air Traffic Services at Soekarno Hatta Airport. Coefficient Determination (R2 ) was found that equal to 88,10 % it means that various improvement of Quality of Air Traffic Service caused by various of leadership and personnel attitude, and the rest of 11,90 % may caused by other factors which is not analyzed yet in this research. In order to get more better of Air Traffic Services at Soekarno Hatta Airport. The Air Navigation Service Provider in Soekarno Hatta Airport (JATSC) shall improve the employee quality of its leadership and also improve its personnel attitude with training. Keywords : Leadership, Working Attitude, Quality, Service, Air Traffic Controller
Pengaruh Workload Terhadap Kinerja Air Traffic Controller di Perum LPPNPI Cabang Pembantu Tanjung Pandan Dwi Lestary; Amanda Yessy Novantika; Djoko Jatmoko; Imam Sonhaji
Langit Biru: Jurnal Ilmiah Aviasi Vol 16 No 01 (2023): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/langitbiru.v16i01.635

Abstract

The Perum LPPNPI Tanjung Pandan Sub-branch lacks personnel, but the strategic location of the airport causes many small planes to refuel, which affects the increase in traffic. This, of course, causes the workload to increase as well. The Controller's service schedule is not in accordance with PM No. 166 of 2020. This study aims to find out how much influence workload has on the performance of air traffic controllers at Perum LPPNPI Tanjung Pandan Sub-Branch. The research method used is a quantitative method with a descriptive approach. Collecting data using a questionnaire survey and documentation study. Data were analyzed with validity, reliability, normality, correlation, and simple linear regression tests. The research instrument used was the NASA TLX method, and with a result of 90.62%, it was concluded that the category of workload level and ATC performance at Perum LPPNPI Tanjung Pandan Sub-branch was classified as very high. The results showed that the workload had a strong and significant influence on ATC performance.
Pengaruh Workload Terhadap Kinerja Air Traffic Controller di Perum LPPNPI Cabang Pembantu Tanjung Pandan Dwi Lestary; Amanda Yessy Novantika; Djoko Jatmoko; Imam Sonhaji
Langit Biru: Jurnal Ilmiah Aviasi Vol 16 No 01 (2023): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/langitbiru.v16i01.635

Abstract

The Perum LPPNPI Tanjung Pandan Sub-branch lacks personnel, but the strategic location of the airport causes many small planes to refuel, which affects the increase in traffic. This, of course, causes the workload to increase as well. The Controller's service schedule is not in accordance with PM No. 166 of 2020. This study aims to find out how much influence workload has on the performance of air traffic controllers at Perum LPPNPI Tanjung Pandan Sub-Branch. The research method used is a quantitative method with a descriptive approach. Collecting data using a questionnaire survey and documentation study. Data were analyzed with validity, reliability, normality, correlation, and simple linear regression tests. The research instrument used was the NASA TLX method, and with a result of 90.62%, it was concluded that the category of workload level and ATC performance at Perum LPPNPI Tanjung Pandan Sub-branch was classified as very high. The results showed that the workload had a strong and significant influence on ATC performance.
Perancangan Safety Management System Manual Level Institusi Politeknik Penerbangan Indonesia Curug Dwi Lestary; Sri Rahayu Surtiningtyas; Pangsa Rizkina Aswia
Langit Biru: Jurnal Ilmiah Aviasi Vol 16 No 03 (2023): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/langitbiru.v16i03.744

Abstract

The Law of the Republic of Indonesia Number 1 of 2009, Part 4, Article 314 Paragraph 1, Concerning Safety Management System for Aviation Service Providers, provides that every aviation service provider is required to create, implement, evaluate, and continuously improve a safety management system guided by the national aviation safety program (Aviation Act, 2009). According to the Regulation of the Minister of Transportation of the Republic of Indonesia, Number 62 of 2017, concerning the Safety Management System, it outlines the scope and application for aviation service providers (CASR 19 Safety Management System, 2017). Therefore, every aviation service provider or approved training organization needs to create a manual or procedure as a guide for implementing and promoting an effective safety management system. In this study, researchers used a type of research method called R&D (research and development). Data collection techniques include preliminary studies through surveys, in-depth interviews, and discussions, as well as product validation. In this journal, the researchers emphasize the literature review related to the manual SMS model.
Co-Authors Amanda Yessy Novantika Djoko Jatmoko Imam Sonhaji Pangsa Rizkina Aswia Pangsa Rizkina Aswia Sri Rahayu Surtiningtyas