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All Journal IWJ : Inland Waterways Journal IWTJ : International Water Transport Journal
Agustini, Elfita
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Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Environmental Science Mechanical Engineering Transportation

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Evaluation Of Port Service User Services At Tanjung Kapal Crossing Port, Bengkalis District, Riau Province Wijaya, Novan Gunawan; Setiawan, Bambang; Agustini, Elfita; Susanto, Novi Tri; Azzahra, Istiana
IWJ : Inland Waterways Journal Vol. 5 No. 2 (2023): Inland Waterways Journal (IWJ:Oktober)
Publisher : Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54249/iwj.v5i2.174

Abstract

The Tanjung Kapal Ferry Port serves one route, namely the Rupat – Dumai route. Based on the results of the survey in the field, it was found that several services for service users had not been implemented properly, such as the unavailability of fire extinguishers, evacuation route instructions, evacuation gathering points, first aid equipment, wheelchairs, floor plans/layouts port, passenger baggage, parking attendants, special needs passenger facilities, nursing mother room, signs at the pier, weigh bridge, and arrival and departure schedules at the counter. This research uses the methodPerformance Gap – Importanceto determine the gap between service users' expectations of perceived service quality and quadrant mapping Importance Performance Analysisto find out the attributes that are the main priority for improving service quality. Based on the results of Gap analysisPerformance – Importancea gap was found highest for passenger service at the port with a value of - 2.30 on attribute 32 and attribute. The highest gap for ship service at the port with a value of - 0.66 on attribute 1 and attribute 8. The highest gap for vehicle service at the port with a value of - 2 .10 on attribute.Based on the results of the Quadrant Mapping analysisImportance Performance Analysis There are 10 attributes in quadrant I for passenger services, 2 attributes for ship services and 8 attributes for vehicle services as the main priority for improvement so that the level of service user satisfaction can increase.
Implementasi Sterilisasi Dan Manajemen Arus Lalu Lintas Penumpang Dan Kendaraan Di Pelabuhan Penyeberangan Jepara Provinsi Jawa Tengah Priyono, Broto; Yulianto, Andri; Widjatmoko, Eko Nugroho; Triwahyuni, Siti Nurlaili; Agustini, Elfita; Agustini, Hera; Shintya Putri, Ni Ketut
IWJ : Inland Waterways Journal Vol. 6 No. 1 (2024): Inland Waterways Journal (IWJ:April)
Publisher : Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54249/iwj.v6i1.205

Abstract

Keamanan dan keselamatan dalam kegiatan keberangkatan dan kedatangan penumpang/kendaraan di suatu pelabuhan penyeberangan dipengaruhi oleh pola arus lalu lintas di pelabuhan tersebut. Penerapan sterilisasi pada setiap zona di pelabuhan dan kelancaran arus lalu lintas akan menjadikan suatu kegiatan yang aman dan selamat di pelabuhan Penyeberangan Jepara. Tujuan dari penelitian ini adalah untuk mengetahui kondisi eksisting sterilisasi di setiap zona dan kondisi arus lalu lintas di pelabuhan serta fasilitas yang mendukung penerapan sterilisasi dan arus lalu lintas. Metode yang digunakan untuk menganalisis permasalahan adalah metode observasi secara langsung di lapangan untuk mengamati penerapan sterilisasi pada Peraturan Menteri Perhubungan No. 91 Tahun 2021 tentang Zonasi pada Kawasan Pelabuhan yang digunakan untuk melayani angkutan penyeberangan dan manajemen arus lalu lintas di Pelabuhan Penyeberangan Jepara yang mengacu pada Peraturan Direktorat Jenderal Perhubungan Darat Nomor SK.242/HK.104/DRJD/2010 tentang Pedoman Teknis Manajemen Lalu Lintas Penyeberangan. Berdasarkan hasil analisis didapatkan bahwa pelabuhan penyeberangan Jepara belum menerapkan sterilisasi pelabuhan seperti pedagang kaki lima yang bebas berjualan di area dermaga, pengantar/penjemput yang mengantar atau menjemput penumpang langsung ke dermaga (zona C) dan adanya pemancing di area dermaga, maka penerapan sterilisasi sangat diperlukan. Masih bergabungnya loket tiket untuk penumpang dan kendaraan masih bergabung dengan area parkir siap muat untuk kendaraan golongan II dan III dengan kendaraan golongan IV dan V. Belum adanya tollgate dan jembatan timbang serta kurangnya fasilitas pendukung seperti rambu-rambu di setiap zona pelabuhan.
Optimalisasi Kebutuhan Fasilitas Integrasi Antarmoda Di Pelabuhan Kariangau Kalimantan Timur Rahmita, Destria; Hardimansyah, Rizki; Amanda, Monica; Ulya, Febriyanti Himmatul; Agustini, Elfita; Atika, Aulia Ika; Faishal Fadhil, Muhammad Afif
IWJ : Inland Waterways Journal Vol. 6 No. 1 (2024): Inland Waterways Journal (IWJ:April)
Publisher : Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54249/iwj.v6i1.210

Abstract

Secara umum, penyelenggaraan transportasi umum yang memadai memerlukan keterpaduan yang melibatkan lebih dari satu moda. Pelabuhan Kariangau merupakan salah satu Pelabuhan Penyeberangan di Kota Balikpapan yang menjadi tempat pergantian moda dari transportasi air dan transportasi jalan. Pada Pelabuhan Kariangau ini terdapat 21 (dua puluh satu) kapal ferry yang beroperasi dengan 3 (tiga) lintasan penyeberangan. Padalintasan Kariangau – Panajam kapal yang beroperasi berjumlah 19 kapal dengan jarak sejauh6,60 KM, kemudian pada lintasan Balikpapan – Mamuju terdapat 1 kapal yang beroperasi dengan jarak sejauh 291 KM dan 1 kapal beroperasi pada lintasan Balikpapan – Palu denganjarak sejauh 394 KM. Pelabuhan Penyeberangan Kariangau ini beroperasi selama 24 jam, maka dari itu produktivitas pengguna jasa di Pelabuhan Kariangau cukup tinggi. Pengguna jasa angkutan penyeberangan dalam menuju dan meninggalkan Pelabuhan Kariangau, dapatmenggunakan angkutan jalan dan juga angkutan perairan lanjutan. Saat ini angkutan umum yang melayani di pelabuhan Kariangau adalah Bus Trans Balikpapan koridor D Terminal Batu Ampar – Pelabuhan Kariangau. Berdasarkan survei di lapangan, permasalahan mengenai integrasi antarmoda di Pelabuhan Kariangau khususnya pada Bus Trans Balikpapan adalah tidak ditemukananya fasilitas penunjang seperti halte bus, papan informasi tarif dan jadwal keberangkatan Bus Trans Balikpapan serta jalan khusus (trotoar) dan gangway untuk menuju tempat penjemputan. Dengan adanya permasalahan tersebut membuat pengguna jasa khususnya dari lintasan antar provinsi kebingungan dalam melanjutkan perjalanan. Sehingga banyak penumpang turun dari kapal yang duduk di pinggir taman maupun jalan yang mengganggu proses keluar masuk kendaraan dari lapangan parkir siap muat menuju kapal maupun perpindahan kendaraan keluar Pelabuhan.
Evaluation Of Vehicle Load Pattern Of Crossing Simanindo - Tigaras Traffic In North Sumatera Province Surnata, Surnata; Priambudi, Miko; Purboyo, Purboyo; Agustini, Elfita
IWTJ : International Water Transport Journal Vol. 2 No. 1 (2020): International Water Transport Journal (IWTJ: April)
Publisher : Politeknik Transportasi Sungai Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54249/iwtj.v2i1.190

Abstract

Transportation is a physical activity of the movement of goods or passengers from one place to another which has a very important role in economic, social, cultural and political development. With the transportation of the distribution of these goods and the results of production can be done and reach all regions evenly which will ultimately increase Regional, National income and open isolated areas and increase income for the local area and the country in general. The increasing interaction of transportation between economic and social activities in an area causes the need for a transportation role that is useful to assist movement in the area. The economic and social development of an area is also strongly influenced by the transportation system which will ultimately increase the development of the region. The success of the development of an area is strongly influenced by the role of transportation as the lifeblood of life in an area both political, economic, social and cultural life as well as defense and security. To realize the mission championed by transportation, namely improving the quality of services and management of transportation services that are reliable, competitive and provide added value that is able to support the recovery of the national economy. Simanindo Port, located in Samosir Regency, North Sumatra Province, is a commercial port managed by the Department of Transportation that serves public services to carry out crossing activities that connect Simanindo Port in Samosir District with Tigaras Port within the Simalungun Regency. The existence of the Simanindo-Tigaras cross is very important because with the existence of the port, it can support economic development efforts and also as a vein of land transportation due to the interruption of Lake Toba. In the transportation system, security and safety are preferred as a form of good service delivery. Safety is demonstrated not only to service users and ship operators, but also to vehicles both at port and while sailing. As with the regulation and handling of vehicle loads on board, the better the arrangement and handling of vehicles on board the better the level of vehicle security and safety on the ship and vice versa the worse the arrangement and handling of vehicles on board the worse the level of vehicle security and safety on board.
Co-Authors Agustini, Hera Amanda, Monica Andri Yulianto, Andri Aulia Ika Atika Azzahra, Istiana Bambang Setiawan Faishal Fadhil, Muhammad Afif Hardimansyah, Rizki Priambudi, Miko Priyono, Broto Purboyo, Purboyo Rahmita, Destria Shintya Putri, Ni Ketut Siti Nurlaili Triwahyuni Surnata, Surnata Susanto, Novi Tri Ulya, Febriyanti Himmatul Widjatmoko, Eko Nugroho Wijaya, Novan Gunawan