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All Journal AGRIKAN Jurnal Ilmiah Agribisnis dan Perikanan International Journal of Education, Social Studies, And Management (IJESSM)
Karundeng, Deby R.
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Journal : International Journal of Education, Social Studies, And Management (IJESSM)

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Brand Image Impression on Customer Satisfaction Aston Gorontalo Hotel & Villas Bening , Ghina Gerimis; Karundeng, Deby R.; Suyanto , Moh. Afan
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 3 No. 2 (2023): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v3i2.150

Abstract

This study aims to obtain impressionsBrand Image For ASTON Gorontalo Hotel & Villas Customer Satisfaction which includesBrand Identity, Brand Personality, Brand Association, Brand Benefit and Competence, Brand Attitude and Behavior. The research method used in this research is descriptive qualitative. Data collection techniques using interviews, observation and documentation studies. The research results show that Fourth variabel is Brand Identity, Brand Personality, Brand Identity, Brand Personality effect on customer satisfaction whereasBrand Association does not significantly affect customer satisfaction. Customer Satisfaction Obtained of service especially for friendly employees. Customers also recommend ASTON Gorontalo for a place to stay in Gorontalo.
The Influence of Emotional Intelligence, Job Competence, Education Level, Work Motivation, and Understanding of Good Governance on the Performance of Employees in the Inspectorate Unit of Pohuwato District Daud, Nurhan; Paramata, Moh. Rolli; Suyanto, Moh. Afan; Karundeng, Deby R.
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 3 No. 2 (2023): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v3i2.152

Abstract

The purpose of this study was to determine the effect of emotional intelligence, work competence, education level, work motivation and understanding of good governance on the performance of individual employees of the Pohuwato District Inspectorate. The data collection method used in this study was to distribute questionnaires which were measured using a Likert scale. The analytical method used is quantitative analysis with multiple linear regression models. The results showed that (1) emotional intelligence has a significant positive effect on performance. (2) Work competence has no effect on performance (3) Education level has no effect on performance. (4) Work motivation has a positive effect on performance. (5) The understanding of good governance has no effect on the performance of the Pohuwato Regency Inspectorate Work Unit Employees.
Service Strategy for Higher Education Service Institutions Region XVI Gorontalo Laliyo, Surajuddin; Usu, Idrus; Yakup, Yakup; Karundeng, Deby R.
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 3 No. 2 (2023): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v3i2.153

Abstract

The research objective was to determine the role of the XVI Gorontalo Higher Education Service Institutions in implementing service strategies for improving the management quality of private tertiary institutions, especially in terms of internal and external service strategies and managerial roles in improving the quality management performance of private tertiary institutions within the XVI region Higher Education Service Institutions. Gorontalo. The analytical method uses a technical SWOT analysis. The results of the study show that the Higher Education Service Institution (LLDIKTI) as a facilitator through its services can bring together various supporting interests. Education, Student and Academic Staff, Research and Community Service and Other Supporting Programs that put quality demonstrations that intersect with the interests of the business world and industry through the Merdeka Belajar program and the independent campus.
The Influence of Service Quality Affects Public Satisfaction Towards Police Image in Driving License Issuance at Boalemo District Police Traffic Unit Karundeng, Deby R.; Suyanto, Mohamad Afan; Usu, Idrus; Mile, Kisran
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 1 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i1.231

Abstract

This study aims to investigate and analyze the impact of service quality on public satisfaction with the police image in the issuance of driver's licenses (SIM) at the Traffic Police Unit of Boalemo District Police. Through path analysis involving 100 respondents regarding SIM services at the Boalemo District Police, the findings indicate that service quality significantly influences the police image. Service quality also significantly affects public satisfaction, while the police image also significantly influences public satisfaction. Additionally, service quality indirectly influences public satisfaction through the mediating variable of the police image.
The Influence of Ease of Use, Trust, and Information Quality on the Decision to Use Online Hydrological Data at the Sulawesi II River Basin Agency Karundeng, Deby R.; Suyanto, Moh. Afan; Yakup, Yakup; Djafar, Asri
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 2 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i2.235

Abstract

This study aims to analyze the influence of trust, ease of use, and information quality on the decision to use online hydrological data at the Sulawesi II River Basin Agency. The sampling method was carried out through accidental sampling at the Sulawesi II River Basin Agency office in Gorontalo. Multiple linear regression analysis indicates that ease of use and trust insignificantly affect the decision to use hydrological data, while information quality has a significant positive influence. These results underscore the importance of information quality in influencing decisions regarding the use of online public services.
Co-Authors Bening , Ghina Gerimis Cakranegara, Pandu Adi Daud, Nurhan Djafar, Asri Endrawati, Titin Idrus Usu Laliyo, Surajuddin Mile, Kisran Nofirman, Nofirman Paramata, Moh. Rolli Putri, Raudya Setya Wismoko Suyanto , Moh. Afan Suyanto, Moh. Afan Suyanto, Mohamad Afan Yakup Parto