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DESCRIPTION OF THE MANAGEMENT OF MEDICAL RECORD INPATIENT OF SYEKH YUSUF DISTRICT HOSPITAL GOWA 2019 Zilfadhilah Arranury; Surahmawati Surahmawati,; Muhammad Rusmin; Tri Addya Karini; Dian Rezki Wijaya; Ranti Ekasari; Jihan Sulfitri
VISIKES: Jurnal Kesehatan Masyarakat Vol 20, No 1 (2021): VISIKES
Publisher : Dian Nuswantoro Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/visikes.v20i1.4567

Abstract

In the current era of global competition, it requires every hospital as a health service facility to be able to provide quality services in order to foster patient loyalty as service users. The medical record is one of the medical support services which is the basis for assessing the quality of medical services. Completeness of medical record files in RSUD Syekh Yusuf Kab. Gowa in a period of three years has fluctuated, namely 20% in 2017, 66% in 2018, and decreased in 2020 to 17%. This study aims to determine the description of medical record data management at RSUD Syekh Yusuf Kab. Gowa 2019.This study used a qualitative descriptive research method with the selection of informants using a purposive technique, and 6 informants were obtained, including 4 medical record officers, 1 head of the inpatient room, and 1 head of the medical records department.The results of the interview showed that the personnel in the medical records department were deemed insufficient, the flow and SOP were not implemented, the facilities and infrastructure were inadequate. In the implementation of medical records, there are still files that are filled in incompletely which results in delays in making reports.It is hoped that the hospital management will increase the number of personnel so that there is no double burden on officers, provide training for medical record officers, and pay attention to facilities and infrastructure to switch from a conventional system to an electronic-based system.
ACCESS TO HEALTH SERVICES BY THE COMMUNITY DURING COVID-19 PANDEMIC Dian Rezki Wijaya; Emmi Bujawati; Lilis Widiastuty; Sukma Wardani; Andi Islamiyah; Andi Meriam; Farhana Azzahra Pisagau
Homes Journal = Hospital Management Studies Journal Vol 3 No 2 (2022): June
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/hmsj.v3i2.29052

Abstract

Background: During the current covid-19 pandemic, public visits to health facilities such as hospitals, health centers and clinics have decreased. People are increasingly worried about visiting health facilities for fear of being infected. Objective: The purpose of this study was to measure the level of public concern about visiting health facilities during the pandemic when experiencing health problems. Method: This research is a quantitative research using an analytical approach and a cross sectional. The population in this study were all Indonesian people and the number of samples in this study was 118 people.sampling technique used was accidental sampling technique. Result: The results showed that the level of public knowledge about covid-19 showed that people with a low level of knowledge were 14 people (11.9%) and a high level of knowledge was 104 (88.1%). Respondents with the level of public concern visiting health facilities showed that their level of concern was low as many as 25 people (21.2%), moderate 40 people (33.9%) and high 53 (44.9%). There is no relationship between the level of knowledge with the level of public concern visiting health facilities with a p value 0.421. Conclusion: Public knowledge about COVID-19 is in the high category and the level of public concern for visiting health facilities during the pandemic is in the low category and there is no relationship between the level of public knowledge and the level of public concern for visiting health facilities